公开(公告)号：JP2001034451A

公开(公告)日：2001-02-09

申请号：JP2000178069

申请日：2000-06-14

Applicant: LUCENT TECHNOLOGIES INC

Inventor： KUO HONG-KWANG JEFF ,  LEE CHIN-HUI ,  PARGELLIS ANDREW NASON

IPC: G06F3/16 ,  G06F3/048 ,  G06F3/14 ,  G06F17/30

Abstract: PROBLEM TO BE SOLVED: To automatically correct the function of a system, namely dialog on the basis of a dynamic change of an external database by generating a human machine dialog the basis of 1st information and correcting the 1st information on the basis of the 2nd information. SOLUTION: A dialog manager 18 monitors dialog and user's behavior, communicates this type of information to a profile manager 12 through a log file 13, and the manager 12 corrects a user profile and corrects a future dialog session at an appropriate time. This system can accept an explicit request related to profile updating from a user. Further, the user can present another alternative so that the user can meet a dialog interface to the user's inherent behavior, and also, when the user desires, the system allows the user to correct the user profile.

公开(公告)号：CA2311145A1

公开(公告)日：2000-12-15

申请号：CA2311145

申请日：2000-06-02

Applicant: LUCENT TECHNOLOGIES INC

Inventor： LEE CHIN-HUI ,  PARGELLIS ANDREW NASON ,  KUO HONG-KWANG JEFF

IPC: G06F3/16 ,  G06F3/048 ,  G06F3/14 ,  G06F17/30 ,  G10L15/22

Abstract: A customized method or algorithm for holding an interactive dialogue session between a (human) user and a machine (hereinafter referred to simply as a "dialogue") is generated, such that the resulting dialogue advantageously responds to the user's requests and wherein the system's capability (i.e., the dialogue) is automatically modified thereafter based on dynamically changing external databases. Specifically, a computer system acts as a Dialogue Generator agent by creating such a customized dialogue consisting of services that are organized and presented in a form that is a combination of the user's expectations and the system's capabilities. In particular, the system's capabilities advantageously include the information content of database/service providers (such as, for example, a distributed information source such as the World Wide Web or a corporate file system), and the Dialogue Generator advantageously modifies the dialogue periodically in response to this dynamically changing external environment.