公开(公告)号：AU2024202574A1

公开(公告)日：2024-05-09

申请号：AU2024202574

申请日：2024-04-18

Applicant: MAPLEBEAR INC DBA INSTACART

Inventor： HSIAO DANIEL ,  SCOTT JASON ,  JABLONSKI MICHAEL ,  ZAHEDI NIMA

IPC: G06Q10/08 ,  G06Q10/10

Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.

公开(公告)号：AU2020376774A1

公开(公告)日：2022-05-26

申请号：AU2020376774

申请日：2020-10-26

Applicant: MAPLEBEAR INC DBA INSTACART

Inventor： HSIAO DANIEL ,  SCOTT JASON ,  JABLONSKI MICHAEL ,  ZAHEDI NIMA

IPC: G06Q10/08 ,  G06Q10/10

Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.