Abstract:
Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site.
Abstract:
System and method for facilitating intelligent network call processing using a centralized call context database. The system and method include and involve a call context database and an intelligent telecommunications network that is coupled to the call context database. The network includes and involves an access network element capable of receiving a call, generating first call context data and a network call identifier related to the call, storing the call context data and the network call identifier in the call context database, transmitting the network call identifier, and processing the call. The network further includes and involves a plurality of network elements that are coupled to the call context database and to the access network element. Each network element is capable of receiving the call and/or data related to the call (e.g., signaling data) and the network call identifier from the access network element, generating second call context data related to the call, storing the second call context data in the call context database, transmitting the network call identifier to another network element, retrieving call context data stored in the call context database based on the network call identifier, and processing the call based on the call context data retrieved from the call context database.
Abstract:
The specification describes Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site.
Abstract:
Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. Users can manage more aspects of a network than previously possible, and control network activities from a central site.
Abstract:
System and method for facilitating intelligent network call processing using a centralized call context database. The system and method include and involve a call context database (102) and an intelligent telecommunications network (100) that is coupled to the call context database (102). The network (100) includes and involves an access network element (110, 112, 116, 118) capable of receiving a call, generating first call context data and a network call identifier related to the call, storing the call context data and the network call identifier in the call context database, transmitting the network call identifier, and processing the call. The network (100) further includes and involves a plurality of network elements (104, 106, 108, 114) that are coupled to the call context database (102) and the access network element (110, 112, 116, 118). Each network element is capable of receiving the call and/or data related to the call and the network call identifier from the network access element, generating second call context data in the call context database, transmitting the network call identifier to another network element, retrieving call context data based on the network call identifier, and processing the call based on the call context data retrieved from the call context database (102).