公开(公告)号：EP1507394A2

公开(公告)日：2005-02-16

申请号：EP04103361.4

申请日：2004-07-14

Applicant: MICROSOFT CORPORATION

Inventor： Ju, Yun-Cheng ,  Ollason, David G.

IPC: H04M3/42

CPC classification number: H04M3/42042 ,  G10L17/00 ,  H04M1/57 ,  H04M1/6505 ,  H04M3/42059 ,  H04M3/436 ,  H04M3/53333 ,  H04M3/53358 ,  H04M3/53366 ,  H04M3/54 ,  H04M2201/41 ,  H04M2203/301

Abstract: A process for collecting the identity of a telephone caller is disclosed. In one embodiment, a personalized Context Free Grammar (CFG)(212) is created for each potential call recipient (210), and is configured to support identification of incoming callers utilizing voice recognition. Each CFG (212) incorporates an indication of high probability callers and probability weights in each CFG are altered accordingly. When a recipient (210) receives a call (202), the relevant CFG (212) is applied in association with a voice recognition application (222) to enable at least a preliminary identification of the caller. In accordance with another embodiment, the caller confirms identifications. In accordance with one embodiment, standard caller-ID functionality (224) is utilized if possible at least to assist in the caller identification process. In accordance with still another embodiment, voice recognition enhanced caller identification is utilized to provide intelligent call routing functionality (226).

Abstract translation: 公开了收集电话呼叫者身份的过程。 在一个实施例中，为每个潜在呼叫接收者（210）创建个性化上下文自由语法（CFG）（212），并且被配置为支持使用语音识别来识别传入呼叫者。 每个CFG（212）包含高概率呼叫者的指示和每个CFG中的概率权重相应地改变。 当接收者（210）接收到呼叫（202）时，将相关的CFG（212）与语音识别应用程序（222）相关联地应用，以便能够至少初步识别呼叫者。 根据另一实施例，呼叫者确认标识。 根据一个实施例，如果可能，使用标准呼叫者ID功能（224），至少有助于呼叫者识别过程。 根据另一个实施例，利用语音识别增强呼叫者识别来提供智能呼叫路由功能（226）。

公开(公告)号：EP1507394A3

公开(公告)日：2006-10-04

申请号：EP04103361.4

申请日：2004-07-14

Applicant: MICROSOFT CORPORATION

Inventor： Ju, Yun-Cheng ,  Ollason, David G.

IPC: H04M3/42 ,  H04M3/533 ,  H04M1/57 ,  H04Q3/72

CPC classification number: H04M3/42042 ,  G10L17/00 ,  H04M1/57 ,  H04M1/6505 ,  H04M3/42059 ,  H04M3/436 ,  H04M3/53333 ,  H04M3/53358 ,  H04M3/53366 ,  H04M3/54 ,  H04M2201/41 ,  H04M2203/301

Abstract: A process for collecting the identity of a telephone caller is disclosed. In one embodiment, a personalized Context Free Grammar (CFG)(212) is created for each potential call recipient (210), and is configured to support identification of incoming callers utilizing voice recognition. Each CFG (212) incorporates an indication of high probability callers and probability weights in each CFG are altered accordingly. When a recipient (210) receives a call (202), the relevant CFG (212) is applied in association with a voice recognition application (222) to enable at least a preliminary identification of the caller. In accordance with another embodiment, the caller confirms identifications. In accordance with one embodiment, standard caller-ID functionality (224) is utilized if possible at least to assist in the caller identification process. In accordance with still another embodiment, voice recognition enhanced caller identification is utilized to provide intelligent call routing functionality (226).

公开(公告)号：EP1507394B1

公开(公告)日：2009-10-14

申请号：EP04103361.4

申请日：2004-07-14

Applicant: MICROSOFT CORPORATION

Inventor： Ju, Yun-Cheng ,  Ollason, David G.

IPC: H04M3/42 ,  H04M3/533 ,  H04M1/57 ,  H04Q3/72

CPC classification number: H04M3/42042 ,  G10L17/00 ,  H04M1/57 ,  H04M1/6505 ,  H04M3/42059 ,  H04M3/436 ,  H04M3/53333 ,  H04M3/53358 ,  H04M3/53366 ,  H04M3/54 ,  H04M2201/41 ,  H04M2203/301