公开(公告)号：US20240386471A1

公开(公告)日：2024-11-21

申请号：US18199938

申请日：2023-05-20

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Peter Vu ,  Ziwei Shi ,  Joseph Cohen ,  Emily Silberstein ,  Krishna Kumar Selvam ,  Jaclyn Tandler ,  Adrian McLean ,  Nicholas Rose

IPC: G06Q30/0601

Abstract: A concierge system sends batches of orders to pickers that they can review and accept in a batch list on a client device. Each batch in the batch list is presented with a hide option that enables the picker to hide a batch that they do not intend to accept. In response to receiving a hide signal, the system extracts features associated with the batch and stores those features with a negative indication of the picker towards the batch. The hide signal provides the system with a higher quality signal indicating the picker's negative intent regarding an order, as compared to simply ignoring the order in favor of fulfilling another order. This higher quality signal is then used to train models to better predict events related to the pickers' acceptance of orders, such as for ranking orders for pickers or for predicting fulfillment times.

公开(公告)号：US20240104449A1

公开(公告)日：2024-03-28

申请号：US17955395

申请日：2022-09-28

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Krishna Kumar Selvam ,  Mouna Cheikhna ,  Michael Chen ,  Dylan Wang ,  Joseph Cohen ,  Tahmid Shahriar ,  Graham Adeson ,  Ajay Pankaj Sampat

IPC: G06Q10/06 ,  G06Q30/06

CPC classification number: G06Q10/06311 ,  G06Q10/06398 ,  G06Q30/0635

Abstract: An online concierge system iteratively makes a batch of one or more orders available to an increasing number of shoppers to choose to fulfill. Each shopper may choose to accept or reject a batch for fulfillment. To improve batch acceptance and matching between batches and shoppers, the batches are scored with respect to expected resource costs, likelihood of acceptance by the shopper, and/or other quality metrics to iteratively offer the batch to an increasing number of shoppers (prioritizing the scoring factors) until a shopper accepts. The number of shoppers notified of the batch and the frequency that additional shoppers are selected may vary based on characteristics of the batch and likelihood the batch will be accepted by a shopper.

公开(公告)号：US20240070577A1

公开(公告)日：2024-02-29

申请号：US17823850

申请日：2022-08-31

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Krishna Kumar Selvam ,  Joseph Cohen ,  Tahmid Sharjar ,  Neel Sarwal ,  Darren Johnson ,  Nicholas Rose ,  Ajay Pankaj Sampat ,  Joey Dong

IPC: G06Q10/06

CPC classification number: G06Q10/063114 ,  G06Q10/06316

Abstract: The online concierge system generates task units based on orders and assigns batches of task units to pickers. The online concierge system generates task units based on received orders. The online concierge system generates permutations of these task units to generate candidate sets of task batches. The online concierge system scores each of these candidate sets, and selects a set of task batches to assign to pickers based on the scores. Additionally, to determine which task UI to display to the picker, the picker client device uses a UI state machine. The UI state machine is a state machine where each state corresponds to a task UI to display on the picker client device. The state transitions between the UI states of the UI state machine indicate which UI state to transition to from a current UI state based on the next task unit in the received task batch.

公开(公告)号：USD1050175S1

公开(公告)日：2024-11-05

申请号：US29851808

申请日：2022-08-31

Applicant: Maplebear Inc.

Designer： Adrian Mclean ,  Joseph Cohen ,  Jaclyn Tandler ,  Sawyer Bowman ,  Rafael Moreno Cesar ,  Ajay Pankaj Sampat