公开(公告)号：CA3147287A1

公开(公告)日：2018-04-19

申请号：CA3147287

申请日：2017-03-03

Applicant: SOMOS INC

Inventor： SHARMA SRIRAM ,  CARTER WILLIAM ,  BHAT MANISHA ,  CARTER PAMELA J ,  CHAUHAN PAMELA J ,  KARNAS RYAN ,  KIMMEL MICHAEL ,  WONG SUK YEE ,  STIFFLER ALAN ,  LAKHANI DEWANG

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.