公开(公告)号：US10855547B2

公开(公告)日：2020-12-01

申请号：US16247190

申请日：2019-01-14

Applicant: ServiceNow, Inc.

Inventor： Nabil Abu Asba ,  Ying Li

IPC: H04L12/24 ,  G06F9/451

Abstract: A system and method is disclosed for configuring a performance analytics (PA) system for processing key performance indicators of a managed network. The PA system may include a database containing PA entity records, each including data associated with a respective PA entity. Each PA entity may be a software and/or hardware component of the PA system. The system also includes a dependency assessment tree having respective nodes corresponding to the respective PA entities and branches connecting functionally dependent nodes of PA. The PA system may be configured to: transmit information to a client device for displaying a graphical representation of one or more respective PA entities; receive a request from the client device for dependency information for a first PA entity; and transmit to the client device a graphical representation of a first portion of the dependency assessment tree depicting the first PA entity and associated dependency nodes.

公开(公告)号：USD990509S1

公开(公告)日：2023-06-27

申请号：US29768833

申请日：2021-02-01

Applicant: ServiceNow, Inc.

Designer： Nabil Abu Asba ,  Ying Li

Abstract: FIG. 1 is a first image in a sequence for the display screen with the graphical user interface showing the new design;
FIG. 2 illustrates a second image thereof; and,
FIG. 3 illustrates a third image thereof.
The broken lines illustrate the display screen and portions of the graphical user interface that form no part of the claimed design. The subject matter in this patent includes a process or a period in which an image changes into another image. This process or period forms no part of the claimed design.

公开(公告)号：US10911320B2

公开(公告)日：2021-02-02

申请号：US16255671

申请日：2019-01-23

Applicant: ServiceNow, Inc.

Inventor： Nabil Abu Asba ,  Ying Li

IPC: H04L12/24

Abstract: A system and method is disclosed for configuring a performance analytics (PA) software application operational for analysis of performance data of a managed network. The system may include a PA database containing data for generating a unified graphical user interface (GUI) for consolidating configuration of key performance indicators (KPIs) of the managed network, and one or more server devices configured to receive, from a client device, a request to view information representative of a particular KPI. Based on the request, the server devices may obtain information regarding the particular KPI from the PA database and then transmit, to the client device, a representation of the unified GUI. The unified GUI may include a tabbed interface containing views corresponding to groups of related attributes of the particular KPI, the views including: (i) a data source view, (ii) a breakdown view, (iii) a data collection view, and (iv) an impact analysis view.

公开(公告)号：US20200228412A1

公开(公告)日：2020-07-16

申请号：US16247190

申请日：2019-01-14

Applicant: ServiceNow, Inc.

Inventor： Nabil Abu Asba ,  Ying Li

IPC: H04L12/24 ,  G06F9/451

Abstract: A system and method is disclosed for configuring a performance analytics (PA) system for processing key performance indicators of a managed network. The PA system may include a database containing PA entity records, each including data associated with a respective PA entity. Each PA entity may be a software and/or hardware component of the PA system. The system also includes a dependency assessment tree having respective nodes corresponding to the respective PA entities and branches connecting functionally dependent nodes of PA. The PA system may be configured to: transmit information to a client device for displaying a graphical representation of one or more respective PA entities; receive a request from the client device for dependency information for a first PA entity; and transmit to the client device a graphical representation of a first portion of the dependency assessment tree depicting the first PA entity and associated dependency nodes.

公开(公告)号：US20200236006A1

公开(公告)日：2020-07-23

申请号：US16255671

申请日：2019-01-23

Applicant: ServiceNow, Inc.

Inventor： Nabil Abu Asba ,  Ying Li

IPC: H04L12/24

Abstract: A system and method is disclosed for configuring a performance analytics (PA) software application operational for analysis of performance data of a managed network. The system may include a PA database containing data for generating a unified graphical user interface (GUI) for consolidating configuration of key performance indicators (KPIs) of the managed network, and one or more server devices configured to receive, from a client device, a request to view information representative of a particular KPI. Based on the request, the server devices may obtain information regarding the particular KPI from the PA database and then transmit, to the client device, a representation of the unified GUI. The unified GUI may include a tabbed interface containing views corresponding to groups of related attributes of the particular KPI, the views including: (i) a data source view, (ii) a breakdown view, (iii) a data collection view, and (iv) an impact analysis view.