公开(公告)号：CA3006148A1

公开(公告)日：2018-11-30

申请号：CA3006148

申请日：2018-05-24

Applicant: VONAGE BUSINESS INC

Inventor： EFRATI TZAHI ,  HUNG ANTONIO ,  OTTUR DEEPAK ,  GRUOSSO MICHAEL

IPC: G06Q10/10 ,  G06Q30/00 ,  H04M3/51

Abstract: Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.