METHOD AND APPARATUS FOR FULFILLING INFORMATION REQUESTS IN A NETWORKED ENVIRONMENT

    公开(公告)号:CA2702234A1

    公开(公告)日:2009-04-16

    申请号:CA2702234

    申请日:2008-10-14

    Abstract: Method and apparatus for fulfilling information requests (such as information retrieval or consolidation and name address translation) that adapts to a highly scalable server and/or network architecture. Used for determining the location of a server and/or services based on an account number, a phone number, a service identifier or any other identifier or a combination of such identifiers. The services could be voice mail, email, speech to text, conference calling, video and/or some other type of customer based feature service such as sending commands to customer specified devices located on their LAN/WAN or some other accessible LAN/WAN. Use of a directory name server (DNS) or any other address translation service (e.g., a DB service) is not required. The name translation is done autonomously within a process by a modulus operation of identifiers and network components associated with the information request.

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