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公开(公告)号：LU91944A1
公开(公告)日：2012-06-15
申请号：LU91944
申请日：2011-05-30
Applicant: WHISBI TECHNOLOGIES S L
Inventor： BISBE TOSAT ALEX , CANTERO ESCOLA JOSE LUIS
CPC classification number: H04L65/4015 , H04M3/5191 , H04M7/003 , H04M2201/50
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公开(公告)号：WO2015068040A3
公开(公告)日：2015-10-08
申请号：PCT/IB2014002753
申请日：2014-12-12
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSÉ LUIS , BISBE TOSAT ALEX
CPC classification number: H04M3/5191 , H04M7/003
Abstract: Method and system for telephone communications on the Internet comprising a central server (1) and at least one web page server (2) connected to the Internet (I), with pages accessible from a user's computer (3) to contact with an agent (5) related to the web, and a PBX (7) or private automatic branch exchange connected to the central server (1) as a means for establishing communication, where the central server (1) controls the allocation of a DDI (4) to the web page server (2) by associating it with a unique PIN code (6) in order to establish a communication session, and the PBX (7) manages through the central server (1) and automatically the establishment of the communication between the DDI (4) and the user's telephone (8) that calls said DDI (4) and provides the PIN code (6).
Abstract translation: 用于互联网上的电话通信的方法和系统，包括中央服务器（1）和连接到因特网（I）的至少一个网页服务器（2），其中可从用户计算机（3）访问的页面与代理（ 5）和与中央服务器（1）连接的PBX（7）或专用自动分支交换机作为建立通信的手段，其中中央服务器（1）控制DDI（4）的分配 网页服务器（2）通过将其与唯一的PIN码（6）相关联以建立通信会话，并且PBX（7）通过中央服务器（1）进行管理，并自动建立DDI之间的通信 （4）和呼叫所述DDI（4）并提供PIN码（6）的用户电话（8）。
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公开(公告)号：WO2011158078A1
公开(公告)日：2011-12-22
申请号：PCT/IB2011001179
申请日：2011-05-30
Applicant: WHISBI TECHNOLOGIES S L , CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
CPC classification number: H04L65/4015 , H04M3/5191 , H04M7/003 , H04M2201/50
Abstract: System comprising a server of webpages (2) containing a form which is accesible from a remote computer (52) by the user, a main server (1) and a number of contact centres (4) which have, at least, a telephone terminal (43), a computer (44) and a webcam (41) connected to a videoconferencing server (42), to link an agent to the user, and a PBX or secondary automatic private centre (3) connected to the main server (1 ) to establish a telephone connection between the user and the agent, and the main server (1) comprises routing means of the computer (44) and of the videoconferencing server (42) of the contact centre (4). The procedure consists in that, once the form has been filled out, the PBX carries out a call to the user, and if picked up, searches for the most appropriate contact centre, establishing a direct telephone communication, while the main server (1) creates a videoconference virtual room through which the unidirectional video transmission of the webcam (41) is routed exclusively for the user.
Abstract translation: 包括网页（2）的服务器的系统，其包含由用户从远程计算机（52）访问的表单，主服务器（1）和多个联络中心（4），所述主服务器至少具有电话终端 （43），连接到视频会议服务器（42）的计算机（44）和网络摄像头（41），以将代理连接到用户以及连接到主服务器（1）的PBX或二次自动私人中心（3） ）以在用户和代理之间建立电话连接，并且主服务器（1）包括计算机（44）和联络中心（4）的视频会议服务器（42）的路由装置。 该过程包括：一旦表单填写完毕，集团电话就对用户进行呼叫，如果接收到的话，搜索最合适的联络中心，建立直接电话通信，而主服务器（1） 创建一个视频会议虚拟房间，网络摄像头（41）的单向视频传输通过该视频会议虚拟房间专门为用户路由。
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公开(公告)号：AU2011266741B2
公开(公告)日：2016-05-26
申请号：AU2011266741
申请日：2011-05-30
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
Abstract: System comprising a server of webpages (2) containing a form which is accesible from a remote computer (52) by the user, a main server (1) and a number of contact centres (4) which have, at least, a telephone terminal (43), a computer (44) and a webcam (41) connected to a videoconferencing server (42), to link an agent to the user, and a PBX or secondary automatic private centre (3) connected to the main server (1 ) to establish a telephone connection between the user and the agent, and the main server (1) comprises routing means of the computer (44) and of the videoconferencing server (42) of the contact centre (4). The procedure consists in that, once the form has been filled out, the PBX carries out a call to the user, and if picked up, searches for the most appropriate contact centre, establishing a direct telephone communication, while the main server (1) creates a videoconference virtual room through which the unidirectional video transmission of the webcam (41) is routed exclusively for the user.
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公开(公告)号：AU2012235833A1
公开(公告)日：2013-08-29
申请号：AU2012235833
申请日：2012-03-12
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
Abstract: System comprising an image server computer (4) accessible via telematics networks by some transmitting equipments (1 ) for transmitting of single images via TCP or HTTP protocol, but conforming consecutive sequences constituting an animation. The image server computer (4) comprises in its memory some memory spaces (5) where stores the last image received from each sequence transmitted by the transmitting equipment (1) according to a unique identifier "guid" code, updating in real-time said animation. The system comprises some receiving equipments (6) equipped with web browsers (7), in which it can be displayed the sequence of images received via HTTP protocol after a request to the image server computer (4) indicating the identifier "guid" via TCP or HTTP requests using standard TCP/IP communication sockets.
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Patent Agency Ranking
公开(公告)号：LU91944B1
公开(公告)日：2012-06-15
申请号：LU91944
申请日：2011-05-30
Applicant: WHISBI TECHNOLOGIES S L
Inventor： BISBE TOSAT ALEX , CANTERO ESCOLA JOSE LUIS
Abstract: System comprising a server of webpages (2) containing a form which is accessible from a remote computer (52) by the user, a main server (1) and a number of contact centers (4) which have, at least, a telephone terminal (43), a computer (44) and a webcam (41) connected to a videoconferencing server (42), to link an agent to the user, and a PBX or secondary automatic private center (3) connected to the main server (1) to establish a telephone connection between the user and the agent, and the main server (1) comprises routing means of the computer (44) and of the videoconferencing server (42) of the contact center (4). The procedure consists in that, once the form has been filled out, the PBX carries out a call to the user, and if picked up, searches for the most appropriate contact center, establishing a direct telephone communication, while the main server (1) creates a videoconference virtual room through which the unidirectional video transmission of the webcam (41) is routed exclusively for the user.
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公开(公告)号：CA2799297A1
公开(公告)日：2011-12-22
申请号：CA2799297
申请日：2011-05-30
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
Abstract: System comprising a server of webpages (2) containing a form which is accesible from a remote computer (52) by the user, a main server (1) and a number of contact centres (4) which have, at least, a telephone terminal (43), a computer (44) and a webcam (41) connected to a videoconferencing server (42), to link an agent to the user, and a PBX or secondary automatic private centre (3) connected to the main server (1 ) to establish a telephone connection between the user and the agent, and the main server (1) comprises routing means of the computer (44) and of the videoconferencing server (42) of the contact centre (4). The procedure consists in that, once the form has been filled out, the PBX carries out a call to the user, and if picked up, searches for the most appropriate contact centre, establishing a direct telephone communication, while the main server (1) creates a videoconference virtual room through which the unidirectional video transmission of the webcam (41) is routed exclusively for the user.
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公开(公告)号：RU2567381C2
公开(公告)日：2015-11-10
申请号：RU2013143046
申请日：2012-03-12
Applicant: WHISBI TECHNOLOGIES S L ES
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
IPC: H04N21/2343 , H04N7/18
Abstract: Изобретениеотноситсяк системеи способудляпередачиизображенийв режимереальноговременичерезтелематическиесети, напримерсетьИнтернет. Техническимрезультатомявляетсярасширениеи упрощениедоступак потоковойвидео- иаудиоинформациипосредствоминдивидуальнойдоставкиизображенийприминимальнойширинеполосыпропускания. Предложена cистемадляполучения, хранения, передачии последовательноговоспроизведенияизображенийв реальномвремени, включающаяв составоборудованиесервераизображений (4), доступк которомучерезтелематическиесетиобеспечиваетсяпередающимоборудованием (1) дляпередачиодиночныхизображенийчерезпротокол TCP или HTTP ввидепоследовательностей, формирующихпотокдинамическихизображений. Компьютерсервераизображений (4) включаетвыделенныепространствапамяти (5), гдесохраняетсяпоследнееизображениеизкаждойполученнойпоследовательности, переданнойпередающимоборудованием (1) всоответствиис глобальнымуникальнымидентификатором (GUID), ивыполняетобновленияполученныхизображений, формируяпотокдинамическихизображений. Всоставсистемывходитпринимающееоборудование (6), оснащенноевеб-браузерами (7), накоторомможетотображатьсяпоследовательностьизображений, полученныхчерезпротокол HTTP послеотправкинакомпьютерсервераизображений (4) запросас указаниемидентификационногокода GUID череззапросы TCP или HTTP сиспользованиемстандартныхкоммуникационныхсокетов TCP/IP. 2 н. и 1 з.п. ф-лы, 1 ил.
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公开(公告)号：AU2014347795B2
公开(公告)日：2018-09-27
申请号：AU2014347795
申请日：2014-12-12
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
IPC: H04M3/51
Abstract: Method and system for telephone communications on the Internet comprising a central server (1) and at least one web page server (2) connected to the Internet (I), with pages accessible from a user's computer (3) to contact with an agent (5) related to the web, and a PBX (7) or private automatic branch exchange connected to the central server (1) as a means for establishing communication, where the central server (1) controls the allocation of a DDI (4) to the web page server (2) by associating it with a unique PIN code (6) in order to establish a communication session, and the PBX (7) manages through the central server (1) and automatically the establishment of the communication between the DDI (4) and the user's telephone (8) that calls said DDI (4) and provides the PIN code (6).
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公开(公告)号：AU2014347795A1
公开(公告)日：2016-05-19
申请号：AU2014347795
申请日：2014-12-12
Applicant: WHISBI TECHNOLOGIES S L
Inventor： CANTERO ESCOLA JOSE LUIS , BISBE TOSAT ALEX
IPC: H04M3/51
Abstract: Method and system for telephone communications on the Internet comprising a central server (1) and at least one web page server (2) connected to the Internet (I), with pages accessible from a user's computer (3) to contact with an agent (5) related to the web, and a PBX (7) or private automatic branch exchange connected to the central server (1) as a means for establishing communication, where the central server (1) controls the allocation of a DDI (4) to the web page server (2) by associating it with a unique PIN code (6) in order to establish a communication session, and the PBX (7) manages through the central server (1) and automatically the establishment of the communication between the DDI (4) and the user's telephone (8) that calls said DDI (4) and provides the PIN code (6).
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