公开(公告)号：US08625751B2

公开(公告)日：2014-01-07

申请号：US13186876

申请日：2011-07-20

Applicant: Les Bruce ,  Jeffrey L. Brandt ,  Marc A. Sullivan ,  Mark B. Hubscher

Inventor： Les Bruce ,  Jeffrey L. Brandt ,  Marc A. Sullivan ,  Mark B. Hubscher

IPC: H04M11/00

CPC classification number: H04M1/578 ,  H04M1/2535 ,  H04M3/42042 ,  H04M7/0027 ,  H04M7/0036 ,  H04M7/006 ,  H04M2201/39 ,  H04M2207/14

Abstract: A method is disclosed that receives an incoming call at an electronic device, where the incoming call includes caller identification information. Further, the method determines whether a personal address book stored remotely from the electronic device includes an entry associated with the caller identification information. Additionally, an audio alert associated with the entry is inserted into a multimedia data stream, where the audio alert is determined based at least in part on the entry.

Abstract translation: 公开了一种在电子设备处接收来话呼叫的方法，其中呼入呼叫包括呼叫者识别信息。 此外，该方法确定从电子设备远程存储的个人地址簿是否包括与呼叫者识别信息相关联的条目。 此外，与条目相关联的音频警报被插入到多媒体数据流中，其中至少部分地基于条目来确定音频警报。

公开(公告)号：US20130197910A1

公开(公告)日：2013-08-01

申请号：US13826013

申请日：2013-03-14

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Sangar Dowlatkhah

IPC: G10L15/26

CPC classification number: H04W4/14 ,  G10L13/00 ,  G10L13/08 ,  G10L15/26 ,  G11C11/5628 ,  G11C2211/5621 ,  H04L51/066 ,  H04L67/2823 ,  H04M1/72552 ,  H04M3/5322 ,  H04M7/0048 ,  H04M2201/39 ,  H04M2201/40 ,  H04W4/12 ,  H04W4/18 ,  H04W76/10

Abstract: A system, method, and computer-readable storage device for sending a spoken message as a text message. The method includes initiating a connection with a first subscriber, receiving from the first subscriber a spoken message and spoken disambiguating information associated with at least one recipient address. The method further includes converting the spoken message to text via an audible text center subsystem (ATCS), and delivering the text to the recipient address. The method can also include verifying a subscription status of the first subscriber, or delivering the text to the recipient address based on retrieved preferences of the first subscriber. The preferences can be retrieved from a consolidated network repository or embedded within the spoken message. Text and the spoken message can be delivered to the same or different recipient addresses. The method can include updating recipient addresses based on a received oral command from the first subscriber.

Abstract translation: 用于发送口语消息作为文本消息的系统，方法和计算机可读存储设备。 该方法包括发起与第一用户的连接，从第一用户接收与至少一个接收者地址相关联的口头消息和口头消歧信息。 该方法还包括经由可听文本中心子系统（ATCS）将口语消息转换为文本，并将文本传送到接收者地址。 该方法还可以包括验证第一订户的订阅状态，或者基于检索到的第一订户的偏好将文本递送到接收者地址。 可以从统一的网络存储库中获取偏好，或​​者嵌入在口头消息中。 文本和口头消息可以传递到相同或不同的收件人地址。 该方法可以包括基于从第一用户接收的口令命令来更新接收者地址。

公开(公告)号：US08494125B2

公开(公告)日：2013-07-23

申请号：US13303295

申请日：2011-11-23

Applicant: Frederick Murray Burg ,  John F. Lucas ,  Vivian A. Pressley-Harris

Inventor： Frederick Murray Burg ,  John F. Lucas ,  Vivian A. Pressley-Harris

IPC: H04M11/00 ,  G06F15/16

CPC classification number: H04M3/5307 ,  G06F19/00 ,  G06Q30/0225 ,  G06Q50/24 ,  G10L13/00 ,  H04L63/083 ,  H04M1/72552 ,  H04M3/533 ,  H04M3/53333 ,  H04M2201/39 ,  H04M2201/60 ,  H04W4/12 ,  H04W12/08

Abstract: A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples only, audio, video, text, programs, spreadsheets and graphic attachments. A video, text, spreadsheet or graphic attachment may be converted to an audible attachment to the voice-mail at the caller's or the voice-mail subscriber's request. Such entries may be made, after receiving an automated prompt for leaving an attachment identifier or conversion request, audibly or by using a keypad entry. A network method is also provided for using a network telephone voice-mail service, by which the voice-mail service may detect an attachment to a voice-mail message and provide access to the attachment to the voice-mail message.

公开(公告)号：US20130158994A1

公开(公告)日：2013-06-20

申请号：US13756073

申请日：2013-01-31

Applicant: David Jaramillo ,  Marc White

Inventor： David Jaramillo ,  Marc White

IPC: G10L21/00

CPC classification number: H04M3/493 ,  G06F17/30864 ,  G06F17/30899 ,  G06F17/30905 ,  G10L15/197 ,  G10L21/00 ,  H04M3/4938 ,  H04M7/0036 ,  H04M2201/39 ,  H04M2201/40

Abstract: A method of obtaining information using a mobile device can include receiving a request including speech data from the mobile device, and querying a network service using query information extracted from the speech data, whereby search results are received from the network service. The search results can be formatted for presentation on a display of the mobile device. The search results further can be sent, along with a voice grammar generated from the search results, to the mobile device. The mobile device then can render the search results.

Abstract translation: 使用移动设备获得信息的方法可以包括从移动设备接收包括语音数据的请求，以及使用从语音数据提取的查询信息来查询网络服务，从而从网络服务接收搜索结果。 搜索结果可以被格式化以在移动设备的显示器上呈现。 搜索结果还可以与从搜索结果生成的语音语法一起发送到移动设备。 然后，移动设备可以呈现搜索结果。

公开(公告)号：US20130132096A1

公开(公告)日：2013-05-23

申请号：US13742778

申请日：2013-01-16

Applicant: Lisa Lavoie ,  Lucas Merrow ,  Alexandra Drane ,  Frank Rizzo ,  Ivy Krull

Inventor： Lisa Lavoie ,  Lucas Merrow ,  Alexandra Drane ,  Frank Rizzo ,  Ivy Krull

IPC: G10L15/22

CPC classification number: G10L13/0335 ,  G06F17/2785 ,  G10L13/033 ,  G10L13/04 ,  G10L13/10 ,  G10L15/1822 ,  G10L15/22 ,  G10L15/28 ,  G10L17/22 ,  G10L17/24 ,  G10L2015/228 ,  H04M3/4936 ,  H04M3/4938 ,  H04M2201/39

Abstract: Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

Abstract translation: 描述了方法和系统，其中可以以这样的方式产生语音提示，使得它们将很可能具有期望的效果，例如指示同情，或从呼叫接收者产生期望的后续动作。 可以使用特定的优化语音参数来产生提示，包括持续时间，讲话者的性别和音调，以鼓励广泛的患者或听众的参与和促进理解。 听到这样的声音提示后，患者/听众在被问及他们被要求回答的问题，以及被告知信息时以及被认为是敏感的信息时，可以立即知道。

公开(公告)号：US08416926B2

公开(公告)日：2013-04-09

申请号：US11691290

申请日：2007-03-26

Applicant: Tim Fujita-Yuhas

Inventor： Tim Fujita-Yuhas

IPC: H04M1/64

CPC classification number: G10L25/48 ,  H04M1/27455 ,  H04M1/56 ,  H04M3/42042 ,  H04M3/42365 ,  H04M3/56 ,  H04M2201/39

Abstract: A system and method for providing an audio representation of a name includes providing a list of a plurality of users of a network and respective presence information regarding each of the plurality of users; receiving a request from an endpoint to receive an audio representation of a name of a particular user of the plurality of users, and providing the audio representation to the endpoint. Moreover, the audio representation of the name at least generally approximates a pronunciation of the name as pronounced by the particular user.

Abstract translation: 用于提供名称的音频表示的系统和方法包括提供网络的多个用户的列表以及关于所述多个用户中的每一个的各自的存在信息; 接收来自端点的请求以接收所述多个用户的特定用户的名称的音频表示，以及将所述音频表示提供给所述端点。 此外，名称的音频表示至少大体上近似于由特定用户发音的名称的发音。

公开(公告)号：US08411828B2

公开(公告)日：2013-04-02

申请号：US12580436

申请日：2009-10-16

Applicant: Jason A. Ashton ,  Caroline G. Henton ,  Tarik J. Ghbeish ,  John P. Hopprich

Inventor： Jason A. Ashton ,  Caroline G. Henton ,  Tarik J. Ghbeish ,  John P. Hopprich

IPC: H04M11/00 ,  H04M1/64

CPC classification number: H04M3/4938 ,  H04M2201/39 ,  H04M2203/355

Abstract: Call flow information can build ‘intent’ into call flows having a series of intended steps and one or more alternative steps for selected intended steps. Users can advance in the call flow based on any response other than one or more alternative valid responses for the one intended step that lead in the call flow to one or more alternative steps to the one intended step because every action in the call flow motivates the user to follow the predetermined ordering. A user can proceed from a first intended step in the series of intended steps to a second intended step in the series of intended steps based on a user's response or information known or discovered about the user.

Abstract translation: 呼叫流信息可以将意图构建成具有一系列预期步骤和用于所选择的预期步骤的一个或多个替代步骤的呼叫流。 用户可以基于除了一个或多个备选的有效响应之外的任何响应来推进呼叫流程，所述响应导致呼叫流程中的一个或多个替代步骤到一个预期步骤，因为呼叫流程中的每个动作激励 用户遵循预定的顺序。 基于用户的响应或关于用户已知或发现的信息，用户可以从一系列预期步骤中的第一预期步骤进行到一系列预期步骤中的第二预期步骤。

公开(公告)号：US20130077767A1

公开(公告)日：2013-03-28

申请号：US13242695

申请日：2011-09-23

Applicant: David SUENDERMANN ,  Jackson Liscombe ,  Jonathan Bloom ,  Grace Li ,  Roberto Pieraccini

Inventor： David SUENDERMANN ,  Jackson Liscombe ,  Jonathan Bloom ,  Grace Li ,  Roberto Pieraccini

IPC: H04M1/64

CPC classification number: H04M3/4936 ,  H04M3/5166 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2203/355

Abstract: A dialog manager for a spoken dialog system. A decision module selects a path from a plurality of alternative paths for a given call, wherein each path implements one of a plurality of strategies for a call flow. A weighting module weights the path selection decision and is connected to a probability estimator for estimating the probability value that a given one of the plurality of paths is the best-performing path.

Abstract translation: 一个口语对话系统的对话管理器。 决策模块从给定呼叫的多个替代路径中选择路径，其中每个路径实现呼叫流的多个策略之一。 加权模块对路径选择决定进行加权，并且连接到概率估计器，用于估计多个路径中的给定一个路径是最佳执行路径的概率值。

公开(公告)号：US08374859B2

公开(公告)日：2013-02-12

申请号：US12542170

申请日：2009-08-17

Applicant: Shengyang Huang ,  Hiroshi Katukura

Inventor： Shengyang Huang ,  Hiroshi Katukura

IPC: G10L15/00 ,  G10L21/00 ,  G10L21/06 ,  G10L13/08 ,  G10L13/00 ,  H04M3/00 ,  H04M11/00 ,  H04M1/64

CPC classification number: G10L15/22 ,  G06F17/279 ,  G06F17/2795 ,  H04M3/4936 ,  H04M2201/39 ,  H04M2201/40

Abstract: An automatic answering device and an automatic answering method for automatically answering to a user utterance are configured: to prepare a conversation scenario that is a set of input sentences and replay sentences, the input sentences each corresponding to a user utterance assumed to be uttered by a user, the reply sentences each being an automatic reply to the inputted sentence; to accept a user utterance; to determine the reply sentence to the accepted user utterance on the basis of the conversation scenario; and to present the determined reply sentence to the user. Data of the conversation scenario have a data structure that enables the inputted sentences and the reply sentences to be expressed in a state transition diagram in which each of the inputted sentences is defined as a morphism and the reply sentence corresponding to the inputted sentence is defined as an object.

Abstract translation: 配置自动应答设备和用于自动应答用户话语的自动应答方法：准备作为一组输入句子和重播句子的会话场景，每个对应于用户话语的输入句子假定为由 用户，所述回复句子各自是对所输入的句子的自动回复; 接受用户的话语; 根据对话情景确定接受的用户话语的回复句; 并向用户呈现确定的回复句子。 会话场景的数据具有数据结构，使得输入的句子和答复语句能够在状态转换图中表达，其中每个输入的句子被定义为态射，并且与输入的句子相对应的回答句被定义为 一个东西。

公开(公告)号：US20130012268A1

公开(公告)日：2013-01-10

申请号：US13542296

申请日：2012-07-05

Applicant: Yu-Shik WHANG

Inventor： Yu-Shik WHANG

IPC: H04W88/02

CPC classification number: H04M1/72594 ,  G06F3/04895 ,  G09B21/005 ,  H04M2201/39 ,  H04M2250/22

Abstract: An interface device is provided for a mobile communication terminal for persons who may be elderly, blind or have compromised vision. The interface device includes a directional key for navigating an object in a corresponding region, a controller for determining texts or contents corresponding to the object in the corresponding region, a converter for converting the texts or the contents corresponding to the object in the corresponding region into voice, and a speaker for outputting the converted voice corresponding to the object in the corresponding region.

Abstract translation: 为移动通信终端提供接口装置，用于可能是老年人，盲人或视力受损的人。 接口装置包括用于导航相应区域中的对象的方向键，用于确定与相应区域中的对象相对应的文本或内容的控制器，用于将对应区域中的对象的文本或内容转换为 语音和扬声器，用于输出与相应区域中的对象相对应的转换声音。