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公开(公告)号：US20240321278A1
公开(公告)日：2024-09-26
申请号：US18736743
申请日：2024-06-07
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
CPC classification number: G10L15/26 , G10L15/01 , H04M1/2475 , G10L15/1815 , G10L25/48 , G10L25/60 , H04M3/42391 , H04M2201/40 , H04M2201/60 , H04M2203/2061
Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
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公开(公告)号：US11895266B2
公开(公告)日：2024-02-06
申请号：US17675217
申请日：2022-02-18
Applicant: DSI-ITI, Inc.
Inventor： Andreas M. Olligschlaeger
CPC classification number: H04M3/42221 , H04M3/2281 , H04M3/568 , H04M11/10 , H04M1/656 , H04M2201/40 , H04M2201/60 , H04M2250/74
Abstract: A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.
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公开(公告)号：US11831415B2
公开(公告)日：2023-11-28
申请号：US17867566
申请日：2022-07-18
Applicant: Twilio Inc.
Inventor： Patrick Malatack , Thomas Wilsher , Cheuk To Law , Gowri Rao
IPC: H04L51/063 , H04M7/00 , H04L47/125 , H04L51/066 , H04L51/214 , H04W72/044
CPC classification number: H04L51/063 , H04L47/125 , H04L51/066 , H04L51/214 , H04M7/0021 , H04M7/0024 , H04M7/0048 , H04M7/0051 , H04W72/044 , H04M7/0054 , H04M2201/60
Abstract: A method includes receiving a first request associated with a first user account and comprising content of a first message and a first plurality of destination endpoints, and a second request associated with a second user account and comprising content of a second message and a second plurality of destination endpoints to receive the second message, generating a first list of routing options for delivering the first message to the first plurality of destination endpoints, and a second list of routing options for delivering the second message to the second plurality of destination endpoints, generating, based on the first list of routing options, one or more versions of the first message for delivery to the first plurality of endpoints, and generating, based on the second list of routing options, one or more versions of the second message for delivery to the second plurality of endpoints. The method further includes causing the one or more versions of the first message to be transmitted to the first plurality of destination endpoints, and the one or more versions of the second message to be transmitted to the second plurality of destination endpoints, and providing first access rate statistics collected by tracking access to the one or more versions of the first message by the first plurality of destination endpoints, and second access rate statistics collected by tracking access to the one or more versions of the second message by the second plurality of destination endpoints.
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公开(公告)号：US11792316B2
公开(公告)日：2023-10-17
申请号：US16445452
申请日：2019-06-19
Applicant: IpVenture, Inc.
Inventor： C. Douglass Thomas , Peter P. Tong
IPC: H04W4/14 , H04M1/72484 , H04M3/436 , H04W4/16 , H04M1/72436
CPC classification number: H04M1/72484 , H04M1/72436 , H04M3/436 , H04W4/16 , H04M2201/60 , H04M2203/2011 , H04M2203/651 , H04M2207/18
Abstract: Improved approaches for users of electronic devices to communicate with one another are disclosed. The electronic devices have audio and/or textual output capabilities. The improved approaches can enable users to communicate in different ways depending on device configuration, user preferences, prior history, etc. In one embodiment, the communication between users is achieved by short audio or textual messages.
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公开(公告)号：US11741963B2
公开(公告)日：2023-08-29
申请号：US16147029
申请日：2018-09-28
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
CPC classification number: G10L15/26 , G10L15/01 , H04M1/2475 , G10L15/1815 , G10L25/48 , G10L25/60 , H04M3/42391 , H04M2201/40 , H04M2201/60 , H04M2203/2061
Abstract: A method and system for providing captioned telephone service, the method comprising the steps of, initiating a first captioned telephone service call, during the first captioned telephone service call, creating a first set of captions using a call assistant, simultaneous with creating the first set of captions using a call assistant, creating a second set of captions using an automated speech recognition engine, comparing the first set of captions and the second set of captions using a scoring algorithm based on errors between the first and second sets of captions to generate a score for the second set of captions, in response to the score being within a predetermined threshold range, continuing the call using only the automated speech recognition engine to generate text and in response to the score being outside of the predetermined threshold range, continuing the call using a call assistant to generate captions.
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Patent Agency Ranking
公开(公告)号：US11711459B2
公开(公告)日：2023-07-25
申请号：US16446710
申请日：2019-06-20
Applicant: IpVenture, Inc.
Inventor： C. Douglass Thomas , Peter P. Tong
IPC: H04W4/16 , H04M1/72484 , H04M3/436 , H04M1/72436
CPC classification number: H04M1/72484 , H04M1/72436 , H04M3/436 , H04W4/16 , H04M2201/60 , H04M2203/2011 , H04M2203/651 , H04M2207/18
Abstract: Improved approaches for users of electronic devices to communicate with one another are disclosed. The electronic devices have audio and/or textual output capabilities. The improved approaches can enable users to communicate in different ways depending on device configuration, user preferences, prior history, etc. In one embodiment, the communication between users is achieved by short audio or textual messages.
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公开(公告)号：US11664029B2
公开(公告)日：2023-05-30
申请号：US16740574
申请日：2020-01-13
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
CPC classification number: G10L15/26 , G10L15/01 , H04M1/2475 , G10L15/1815 , G10L25/48 , G10L25/60 , H04M3/42391 , H04M2201/40 , H04M2201/60 , H04M2203/2061
Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
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公开(公告)号：US20180203850A1
公开(公告)日：2018-07-19
申请号：US15871898
申请日：2018-01-15
Applicant: FREEFLY881 COMMUNICATIONS INC.
Inventor： Edward ZHENG , Raymond KWAN
CPC classification number: G06F17/289 , G06F17/2735 , G06F17/275 , H04M7/006 , H04M2201/60 , H04M2203/2061 , H04M2242/12
Abstract: The disclosure relates to a method for realizing multilingual translation in network voice communications, the method comprising: each of a plurality of mobile terminal voice communication information systems establishing a one-to-one communication data transmission channel with a multilingual integrated translation platform, the plurality of mobile terminal voice communication information systems being used for the conversion between their own voice communication signals and communication data packets, each mobile terminal voice communication information system serving as both a source language system and a target language system, a communication data packet of the source language system being sent to the multilingual integrated translation platform, the multilingual integrated translation platform performing an integrated translation according to a received translation language request sent by the target language system and sending the translated communication data packet to the target language system.
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公开(公告)号：US20180183931A1
公开(公告)日：2018-06-28
申请号：US15852871
申请日：2017-12-22
Applicant: Mutare Inc.
Inventor： Richard Quattrocchi , Edward O'Brien , Bennett Crown , Brian McDonald , Michael Sorensen , Roger Northrop
CPC classification number: H04M3/53308 , G06F17/211 , G06F17/2785 , G06F17/289 , G10L15/26 , G10L15/265 , H04M3/42059 , H04M3/42221 , H04M2201/60 , H04M2203/301 , H04M2203/4536
Abstract: An apparatus provides calling parties with an opportunity to record a voice message when their incoming call goes unanswered and to then automatically transcribe that voice message to text which the apparatus then forwards to the called party without also maintaining the recorded voice message in a voice-mail system.
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公开(公告)号：US20180176371A1
公开(公告)日：2018-06-21
申请号：US15848613
申请日：2017-12-20
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： John R. DINGLER , Sri RAMANATHAN , Matthew A. TERRY , Matthew B. TREVATHAN
CPC classification number: H04M3/42391 , G09B21/009 , G10L15/26 , G10L17/00 , G10L2021/065 , H04L65/1006 , H04L65/1096 , H04M2201/40 , H04M2201/60
Abstract: A system and methods is provided for providing SIP based voice transcription services. A computer implemented method includes: transcribing a Session Initiation Protocol (SIP) based conversation between one or more users from voice to text transcription; identifying each of the one or more users that are speaking using a device SIP_ID of the one or more users; marking the identity of the one or more users that are speaking in the text transcription; and providing the text transcription of the speaking user to non-speaking users.
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