METHOD FOR PROCESSING TELEPHONY SESSIONS OF A NETWORK
    21.
    发明申请
    METHOD FOR PROCESSING TELEPHONY SESSIONS OF A NETWORK 有权
    一种处理网络电话会议的方法

    公开(公告)号:US20160359926A1

    公开(公告)日:2016-12-08

    申请号:US15241504

    申请日:2016-08-19

    Applicant: Twilio, Inc.

    CPC classification number: H04L65/1069 H04L61/106 H04L65/4053

    Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

    Abstract translation: 一种用于处理包括至少一个应用服务器和呼叫路由器的网络的电话会话的方法,所述方法包括以下步骤:将一个主统一资源标识符(URI)和至少一个辅助URI分配给应用; 将电话会话映射到主URI; 使用应用层协议与主URI指定的应用服务器进行通信; 从所述应用服务器接收电话指令并用所述呼叫路由器处理所述电话指令; 检测应用事件; 并且在检测到应用事件时,与由辅助URI指定的应用服务器进行通信。

    SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE

    公开(公告)号:US20160234391A1

    公开(公告)日:2016-08-11

    申请号:US15099931

    申请日:2016-04-15

    Applicant: Twilio, Inc.

    Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.

    SYSTEM AND METHOD FOR ENABLING REAL-TIME EVENTING
    25.
    发明申请
    SYSTEM AND METHOD FOR ENABLING REAL-TIME EVENTING 有权
    用于实时实时化的系统和方法

    公开(公告)号:US20140344388A1

    公开(公告)日:2014-11-20

    申请号:US14452277

    申请日:2014-08-05

    Applicant: Twilio, Inc.

    CPC classification number: H04L51/32 G06F9/542 G06F2209/544 H04L51/04

    Abstract: A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.

    Abstract translation: 一种用于实时事件的方法和系统,包括根据通过应用编程接口(API)指定的指令与至少一个配置属性进行交互; 添加一个事件通道的用户; 从应用程序的操作生成事件; 将事件消息发布到事件路由器上的事件通道; 根据所述至少一个配置属性处理所述事件消息; 识别事件通道的订户; 并将事件从事件路由器发送到订户。

    SYSTEM AND METHOD FOR INTEGRATING SESSION INITIATION PROTOCOL COMMUNICATION IN A TELECOMMUNICATIONS PLATFORM
    26.
    发明申请
    SYSTEM AND METHOD FOR INTEGRATING SESSION INITIATION PROTOCOL COMMUNICATION IN A TELECOMMUNICATIONS PLATFORM 有权
    在电信平台中集成会话启动协议通信的系统和方法

    公开(公告)号:US20140274086A1

    公开(公告)日:2014-09-18

    申请号:US14208920

    申请日:2014-03-13

    Applicant: Twilio, Inc.

    Abstract: A system and method for facilitating signaling and media communication at a communication platform that includes receiving a communication request to a resource, wherein the communication request specifies a destination endpoint; establishing signaling and media communication in a session with the destination endpoint of the communication request; registering a callback resource to a signaling event of the session; monitoring signaling messages of the session; detecting the signaling event in the signaling messages of the session; and triggering the callback resource upon detecting the signaling event.

    Abstract translation: 一种用于在通信平台上促进信令和媒体通信的系统和方法,所述通信平台包括接收对资源的通信请求,其中所述通信请求指定目的地端点; 在与通信请求的目的地端点的会话中建立信令和媒体通信; 将回叫资源注册到会话的信令事件; 监控会话的信令消息; 检测会话的信令消息中的信令事件; 并且在检测到信令事件时触发回调资源。

    METHOD FOR PROCESSING TELEPHONY SESSIONS OF A NETWORK
    27.
    发明申请
    METHOD FOR PROCESSING TELEPHONY SESSIONS OF A NETWORK 有权
    一种处理网络电话会议的方法

    公开(公告)号:US20140153565A1

    公开(公告)日:2014-06-05

    申请号:US14176426

    申请日:2014-02-10

    Applicant: Twilio, Inc.

    CPC classification number: H04L65/1069 H04L61/106 H04L65/4053

    Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

    Abstract translation: 一种用于处理包括至少一个应用服务器和呼叫路由器的网络的电话会话的方法,所述方法包括以下步骤:将一个主统一资源标识符(URI)和至少一个辅助URI分配给应用; 将电话会话映射到主URI; 使用应用层协议与主URI指定的应用服务器进行通信; 从所述应用服务器接收电话指令并用所述呼叫路由器处理所述电话指令; 检测应用事件; 并且在检测到应用事件时,与由辅助URI指定的应用服务器进行通信。

    SYSTEM AND METHOD FOR RUNNING A MULTI-MODULE TELEPHONY APPLICATION
    29.
    发明申请
    SYSTEM AND METHOD FOR RUNNING A MULTI-MODULE TELEPHONY APPLICATION 有权
    用于运行多模式电话应用的系统和方法

    公开(公告)号:US20140064467A1

    公开(公告)日:2014-03-06

    申请号:US14076845

    申请日:2013-11-11

    Applicant: Twilio, Inc.

    Abstract: A system and method of a telephony application platform can include receiving a communication session request specifying a destination endpoint, connecting the communication session through a first application module according to the destination endpoint, receiving an instruction to transition communication control to a second application module, transitioning communication control of the communication session to the second application module, independently metering resource usage of the communication session of each application module, and accounting the metered usage of the communication session.

    Abstract translation: 电话应用平台的系统和方法可以包括接收指定目的地端点的通信会话请求,根据目的地端点通过第一应用模块连接通信会话,接收将通信控制转换到第二应用模块的指令, 对第二应用模块进行通信会话的通信控制,独立地计量每个应用模块的通信会话的资源使用情况,以及计算通信会话的计量使用情况。

    SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE

    公开(公告)号:US20250126209A1

    公开(公告)日:2025-04-17

    申请号:US18999322

    申请日:2024-12-23

    Applicant: Twilio Inc.

    Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.

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