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公开(公告)号：US20230305671A1
公开(公告)日：2023-09-28
申请号：US18328361
申请日：2023-06-02
Applicant: Future Dial, Inc.
Inventor： Jisheng Li , George Huang
IPC: G06F3/0481 , G06V10/22 , G06F40/174
CPC classification number: G06F3/0481 , G06V10/225 , G06F40/174 , G06V30/10
Abstract: A method includes receiving, by a processing device, an indication of an application being opened. In response to receiving the indication, the method includes retrieving, from a storage connected to the processing device, a last captured photo. For the last captured photo as retrieved, the method includes extracting a device identifier from the last captured photo by the processing device. The extracted device identifier is stored in the storage.
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公开(公告)号：US11551349B2
公开(公告)日：2023-01-10
申请号：US16882203
申请日：2020-05-22
Applicant: Future Dial, Inc.
Inventor： Yan Zhou , George Huang , Jisheng Li
Abstract: A method is disclosed that includes receiving, by a processing device, a plurality of images of a test assembly. The processing device selects a component in the test assembly and an image of the plurality of images of the test assembly as received. For the component as selected and the image as selected, the processing device compares a plurality of portions of the image as selected to a corresponding plurality of portions of a corresponding profile image and computing a matching score for each of the plurality of portions. The processing device selects a largest matching score from the matching score for each of the plurality of portions as a first matching score for the component as selected and the image as selected. The first matching score is stored for the component as selected and the image as selected.
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公开(公告)号：US20220092763A1
公开(公告)日：2022-03-24
申请号：US17028238
申请日：2020-09-22
Applicant: Future Dial, Inc.
Inventor： Yan Zhou , Jisheng Li , George Huang , Chen Chen
Abstract: A system for cosmetic inspection of a test object is disclosed that includes a movable platform for receiving a test object. The movable platform is capable of positioning the test object within a dome. A plurality of cameras arranged oriented to capture different views of a plurality of surfaces of the test object. A plurality lights arranged are outside the dome, the plurality of lights selectively enabled or disabled according to which of the plurality of surfaces of the test object is to be captured.
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公开(公告)号：US20210390612A1
公开(公告)日：2021-12-16
申请号：US17461903
申请日：2021-08-30
Applicant: Future Dial, Inc.
Inventor： George Huang , Dwight Sing Huang , Dan Kikinis
Abstract: Disclosed herein are systems, methods, and apparatuses for upselling customers on mobile device services and hardware. In one embodiment, the method comprises creating a catalog associated with a mobile device; recording data associated with the mobile device and storing the data in the catalog; creating a profile associated with the mobile device based on the catalog; comparing the profile to one or more peer profiles to determine if at least one new item can be offered to a user of the mobile device; identifying one or more new items to offer to the user of the mobile device; and transmitting an offer to the mobile device, the offer including the one or more new items.
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公开(公告)号：US11132732B2
公开(公告)日：2021-09-28
申请号：US15794732
申请日：2017-10-26
Applicant: Future Dial, Inc.
Inventor： George Huang , Dwight Sing Huang , Dan Kikinis
Abstract: Disclosed herein are systems, methods, and apparatuses for upselling customers on mobile device services and hardware. In one embodiment, the method comprises creating a catalog associated with a mobile device; recording data associated with the mobile device and storing the data in the catalog; creating a profile associated with the mobile device based on the catalog; comparing the profile to one or more peer profiles to determine if at least one new item can be offered to a user of the mobile device; identifying one or more new items to offer to the user of the mobile device; and transmitting an offer to the mobile device, the offer including the one or more new items.
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Patent Agency Ranking
36.发明授权公开(公告)号：US10863022B2
公开(公告)日：2020-12-08
申请号：US15984286
申请日：2018-05-18
Applicant: Future Dial, Inc.
Inventor： George Huang , Dwight Sing Huang
Abstract: A system and method for providing assistance to a customer of a computing device. In one aspect, an incoming call is received from a device of a customer; a check for identification of the customer is done; an event history of the device is obtained; and a solution is provided to the customer using the event history. In another aspect, a method includes: receiving a code from a mobile computing device; and in response to receiving the code, calculating at least one set of data for use in guiding a request of a customer for service to a resource that can provide a suggested remedy. In another aspect, a method includes: identifying a user associated with a mobile computing device; determining an event history of the mobile computing device; and providing guidance to resolve an issue based on the event history.
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公开(公告)号：US20200304623A1
公开(公告)日：2020-09-24
申请号：US16898814
申请日：2020-06-11
Applicant: Future Dial, Inc.
Inventor： George Huang
IPC: H04M1/725 , G06Q10/00 , G06F9/4401 , G06F11/36
Abstract: Disclosed are systems, methods, and computer-readable media for inspecting mobile devices. In one embodiment, a method is disclosed comprising executing a de-trash operation on a mobile device, the de-trash operation resulting in the removal of extraneous material attached to the mobile device; categorizing an operating system of the mobile device; connecting the mobile device to a reading device and installing one or more software applications on the mobile device, the one or more software application operable to read one or more identifiers from the mobile device; visually inspecting the mobile device and classifying the physical condition of the mobile device; performing a functional test on the mobile device upon determining that the physical condition of the mobile device is free of defects; and removing all test data from the mobile device after performing the functional test and flashing the mobile device with a new operating system image.
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公开(公告)号：US20200242751A1
公开(公告)日：2020-07-30
申请号：US16774775
申请日：2020-01-28
Applicant: Future Dial, Inc.
Inventor： Jisheng Li , George Huang
Abstract: A method for automatically inspecting and grading a device includes generating an artificial intelligence (AI) grading model based on a plurality of grade criteria associated with a plurality of models of devices. The method further includes capturing a set of one or more images of the device; and grading the device based on the set of one or more images of the device using the AI grading model.
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公开(公告)号：US10572328B2
公开(公告)日：2020-02-25
申请号：US15279249
申请日：2016-09-28
Applicant: Future Dial, Inc.
Inventor： George Huang
IPC: G06F13/40 , G06F11/07 , G06F11/30 , H04L12/24 , G06F11/22 , G06F11/14 , H04W8/20 , H04W8/24 , G06F3/06 , G06F13/38 , G06F13/42 , G06F11/34 , H04W88/02 , H04M1/725
Abstract: A computing device including: more than two Universal Serial Bus (USB) ports configured to be connected respectively to more than two mobile devices simultaneously; at least one processor coupled to the USB ports; and a memory storing instructions configured to instruct the at least one processor to reprogram, through the more than two USB ports, the more than two mobile devices simultaneously.
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公开(公告)号：US20200042376A1
公开(公告)日：2020-02-06
申请号：US16596500
申请日：2019-10-08
Applicant: Future Dial, Inc.
Inventor： George Huang
IPC: G06F11/07 , G06F13/40 , G06F11/30 , H04L12/24 , G06F11/22 , G06F11/14 , H04W8/20 , H04W8/24 , G06F3/06 , G06F13/38 , G06F13/42
Abstract: A computing device including: more than two Universal Serial Bus (USB) ports configured to be connected respectively to more than two mobile devices simultaneously; at least one processor coupled to the USB ports; and a memory storing instructions configured to instruct the at least one processor to reprogram, through the more than two USB ports, the more than two mobile devices simultaneously.
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