Method and system for synchronous and asynchronous monitoring
    51.
    发明授权
    Method and system for synchronous and asynchronous monitoring 有权
    用于同步和异步监控的方法和系统

    公开(公告)号:US09268664B2

    公开(公告)日:2016-02-23

    申请号:US12755296

    申请日:2010-04-06

    Abstract: A system and method for synchronous and asynchronous monitoring of network resources is provided. In an example system, an asynchronous monitoring engine is in communication with the network resources and receives asynchronous data from a portion of the network resources. The asynchronous data is collected at an application layer or at an end-user application layer. A synchronous monitoring engine is also in communication with the network resources and accesses synchronous data in the application layer in response to receiving a request from the asynchronous monitoring engine. The system further identifies an anomaly corresponding to the asynchronous characteristic and the synchronous characteristic.

    Abstract translation: 提供了一种同步和异步监控网络资源的系统和方法。 在示例系统中,异步监控引擎与网络资源通信,并从网络资源的一部分接收异步数据。 在应用层或最终用户应用层收集异步数据。 响应于接收到来自异步监视引擎的请求,同步监视引擎还与网络资源通信并访问应用层中的同步数据。 该系统进一步识别对应于异步特性和同步特性的异常。

    WEB ANALYTICS TAGS
    52.
    发明申请
    WEB ANALYTICS TAGS 审中-公开
    WEB分析标签

    公开(公告)号:US20160036930A1

    公开(公告)日:2016-02-04

    申请号:US14447972

    申请日:2014-07-31

    CPC classification number: H04L67/22 G06F11/3438 G06F16/958 G06F2201/875

    Abstract: Systems and methods that facilitate capturing web analytics data are disclosed. One example method can include the acts of receiving a web page request from a client computer and providing the requested web page to the client computer. The requested web page can include one or more analytics tags. The method can also include capturing at least one of client side information, performance of, or one or more user interactions with the web page and providing the captured information to a web server associated with the web page. These interactions can include user actions that do not include a call to a web server, such as actions that occur during an AJAX flow.

    Abstract translation: 公开了有助于捕获网页分析数据的系统和方法。 一个示例性方法可以包括从客户端计算机接收网页请求并将所请求的网页提供给客户端计算机的动作。 所请求的网页可以包括一个或多个分析标签。 该方法还可以包括捕获与网页的客户端信息,表现或一个或多个用户交互中的至少一个,并将所捕获的信息提供给与网页相关联的web服务器。 这些交互可以包括不包括对Web服务器的调用的用户操作,例如在AJAX流程中发生的操作。

    Techniques for gauging performance of services
    53.
    发明授权
    Techniques for gauging performance of services 有权
    测量服务性能的技术

    公开(公告)号:US09244804B2

    公开(公告)日:2016-01-26

    申请号:US13666725

    申请日:2012-11-01

    Applicant: Novell, Inc.

    Abstract: Techniques for gauging performance of services are provided. A client agent is configured to process on a client and simulates operations of a transaction as instructed by a server agent. The client agent also gathers metrics for each of the operations as they process on the client and passes the metrics back to the server agent. The server agent analyzes the metrics in accordance with a policy and takes one or more actions in response thereto.

    Abstract translation: 提供了衡量服务性能的技术。 客户端代理被配置为在客户端上进行处理,并按照服务器代理的指示模拟事务的操作。 客户端代理还在客户端处理每个操作时收集指标,并将度量传回给服务器代理。 服务器代理根据策略分析度量,并采取一个或多个动作作为响应。

    Increasing the accuracy of service quality management metrics
    54.
    发明授权
    Increasing the accuracy of service quality management metrics 有权
    提高服务质量管理指标的准确性

    公开(公告)号:US09244801B2

    公开(公告)日:2016-01-26

    申请号:US14230124

    申请日:2014-03-31

    Abstract: According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator.

    Abstract translation: 根据本发明的实施例,一个或多个计算机处理器确定目标服务元件的性能指示符的源是已知的。 一个或多个计算机处理器在运行时选择具有最少量的信息差距的性能指示符的源。 一个或多个计算机处理器确定与来自源的性能指示符相关联的信息。 一个或多个计算机处理器确定与性能指示符相关联的所确定的信息是否比与目标服务元件相关联的质量指示符周期性值更新。 响应于确定与性能指示符相关联的确定的信息比与目标服务元件相关联的质量指示符周期性值更新,所述一个或多个计算机处理器选择性能指标。

    Control policy adjusting apparatus, method of adjusting control policy, and program
    55.
    发明授权
    Control policy adjusting apparatus, method of adjusting control policy, and program 有权
    控制策略调整装置,调整控制策略的方法和程序

    公开(公告)号:US09235492B2

    公开(公告)日:2016-01-12

    申请号:US13582679

    申请日:2011-01-21

    Inventor: Yoshihiro Kanna

    Abstract: A load information acquiring unit (230) sets load information based on the history that is acquired by a process history acquiring unit (220). A test period determining unit (240) sets a test period based on the load information. The test period is a period during which a test policy can be used. The test policy is a policy for a test out of control policies used by an information processing system (100). A system control unit (260) measures performance capability of the information processing system (100) under the test policy as a test result by testing the test policy under a production environment of the information processing system (100) by using the test policy instead of a practical policy that is actually used in the test period. A policy changing unit (270) changes the practical policy based on the test policy in a range in which the test result satisfies a reference.

    Abstract translation: 负载信息获取单元(230)基于由处理历史获取单元(220)获取的历史来设置负载信息。 测试周期确定单元(240)基于负载信息设置测试周期。 测试期间是可以使用测试策略的期间。 测试策略是用于由信息处理系统(100)使用的控制策略进行测试的策略。 系统控制单元(260)通过在信息处理系统(100)的生产环境下测试测试策略,通过使用测试策略而不是测试策略来测量测试策略下的信息处理系统(100)的性能测试作为测试结果 在实验期间实际使用的实际政策。 策略改变单元(270)根据测试策略在测试结果满足参考的范围内改变实际策略。

    MANAGEMENT SYSTEM AND METHOD FOR SUPPORTING ANALYSIS OF EVENT ROOT CAUSE
    57.
    发明申请
    MANAGEMENT SYSTEM AND METHOD FOR SUPPORTING ANALYSIS OF EVENT ROOT CAUSE 审中-公开
    支持活动根源分析的管理系统和方法

    公开(公告)号:US20150378805A1

    公开(公告)日:2015-12-31

    申请号:US14765988

    申请日:2013-11-29

    Applicant: HITACHI, LTD.

    Abstract: A plurality of multi-purpose diagnostic procedures are associated with a plurality of rules and defined using component types. The rules indicate an association between one or more condition events and a conclusion event. A management system specifies cause candidates based target rules associated with condition events related to the occurrence events, and specifies a multi-purpose diagnostic procedure in association with a target rule that is a basis of a selected cause candidate. The management system creates an expanded diagnostic procedure that is a diagnostic procedure to be performed on one or more management target components for specifying a more specific cause of the selected cause candidate or updating the certainty of the selected cause candidate based on the specified multi-purpose diagnostic procedure and configuration management information that is information about the configuration of a plurality of the management target components.

    Abstract translation: 多个多用途诊断程序与多个规则相关联,并使用组件类型进行定义。 规则表示一个或多个条件事件和结论事件之间的关联。 管理系统指定与发生事件相关的条件事件相关联的基于候选的目标规则,并且与作为所选原因候选的基础的目标规则相关联地指定多用途诊断过程。 管理系统创建扩展的诊断过程,该诊断过程是对一个或多个管理目标组件执行的诊断过程,用于指定所选择的原因候选的更具体的原因或基于指定的多用途来更新所选择的原因候选的确定性 诊断过程和配置管理信息,其是关于多个管理目标组件的配置的信息。

    Detecting and alerting performance degradation during features ramp-up
    58.
    发明授权
    Detecting and alerting performance degradation during features ramp-up 有权
    在特征提升期间检测和警报性能下降

    公开(公告)号:US09225625B1

    公开(公告)日:2015-12-29

    申请号:US14669502

    申请日:2015-03-26

    Abstract: Computerized techniques are described for detecting performance degradation during features ramp up. A first version of web content is sent to first client devices. The first version of the web content lacks a particular feature. First performance data that indicates performance of each first client device with respect to processing the web content is received. A second version of the web content is sent to second client devices. The second version of the web content has the particular feature. Second performance data that indicates performance of each second client device with respect to processing the web content is received. The first performance data is compared with the second performance data to determine a difference between a processing metric associated with the first version of the web content and a processing metric associated with the second version of the web content.

    Abstract translation: 描述了用于在特征加速期间检测性能下降的计算机化技术。 第一个版本的网页内容被发送到第一个客户端设备。 网页内容的第一个版本缺少特殊功能。 接收表示每个第一客户端设备关于处理网页内容的性能的第一性能数据。 网页内容的第二个版本被发送到第二个客户端设备。 网页内容的第二个版本具有特殊的功能。 接收表示关于处理网页内容的每个第二客户端设备的性能的第二性能数据。 将第一性能数据与第二性能数据进行比较,以确定与第一版本的web内容相关联的处理度量与与第二版本的web内容相关联的处理度量之间的差异。

    COMMUNICATION CONTINUATION DURING CONTENT NODE FAILOVER
    60.
    发明申请
    COMMUNICATION CONTINUATION DURING CONTENT NODE FAILOVER 有权
    内容节点故障期间的通信连续性

    公开(公告)号:US20150347248A1

    公开(公告)日:2015-12-03

    申请号:US14291273

    申请日:2014-05-30

    Applicant: Fastly, Inc.

    Abstract: Described herein are methods, systems, and software for accommodating failover of a content node in a content delivery network. In one example, a method of operating a control node includes receiving content requests issued by end user devices. The method further provides, for at least a first content request, mapping a first connection between a first end user device and a first content node, the first connection defined by at least a network address of the first end user device and a virtual next hop network address, and directing traffic associated with the first connection to the first content node using at least the virtual next hop network address. The method also includes identifying a service interruption associated with the first content node and, responsive to the service interruption, identifying a second content node to handle the communications for the first connection.

    Abstract translation: 这里描述了用于容纳内容传送网络中的内容节点的故障转移的方法,系统和软件。 在一个示例中,操作控制节点的方法包括接收终端用户设备发出的内容请求。 该方法进一步提供至少第一内容请求,映射第一最终用户设备和第一内容节点之间的第一连接,由至少第一终端用户设备的网络地址定义的第一连接和虚拟下一跳 网络地址,以及使用至少虚拟下一跳网络地址将与第一连接相关联的流量定向到第一内容节点。 该方法还包括识别与第一内容节点相关联的服务中断,并且响应于服务中断,识别第二内容节点来处理第一连接的通信。

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