Abstract:
A system and method for custom programming of mobile computing devices. The system and method include receiving, by a server computer and before activation of a mobile computing device by a user, a code from the mobile computing device over a wireless data connection; and in response to the receiving of the code, transmitting, by the server computer to the mobile computing device over the wireless data connection, a software module, the software module for execution on the mobile computing device and for installing software on the mobile computing device in response to the execution.
Abstract:
A method includes receiving, by a processing device, an indication of an application being opened. In response to receiving the indication, the method includes retrieving, from a storage connected to the processing device, a last captured photo. For the last captured photo as retrieved, the method includes extracting a device identifier from the last captured photo by the processing device. The extracted device identifier is stored in the storage.
Abstract:
A computing device including: more than two Universal Serial Bus (USB) ports configured to be connected respectively to more than two mobile devices simultaneously; at least one processor coupled to the USB ports; and a memory storing instructions configured to instruct the at least one processor to reprogram, through the more than two USB ports, the more than two mobile devices simultaneously.
Abstract:
A method includes receiving, by a processing device, a plurality of images of a test object, the plurality of images including a plurality of surfaces of the test object. The processing device selects a region of interest in each of the plurality of images, the region of interest comprising the test object having a background removed. For the plurality of regions of interest as selected, the method includes comparing, by the processing device, each region of interest with a corresponding profile image and identifying defects in each region of interest. The method includes grading, by the processing device, a cosmetic appearance of each region of interest based on the identified defects. The grades of the cosmetic appearance for each region of interest are stored.
Abstract:
A system for validating installation correctness of a component in a test assembly includes a housing having a platform including a tiered surface. The tiered surface forms an abutment surface configured as a stop against which a test assembly is abutted. A plurality of cameras is positioned to capture different views of the test assembly. A processing device is configured to execute instructions to capture an image from each of the plurality of cameras of the test assembly that includes a plurality of components. Each of the plurality of components is analyzed within each image of the plurality of images. A matching score is determined and an indication of whether the plurality of components was correctly installed in the test assembly is generated.
Abstract:
A system and method for grading the cosmetic appearance of a test object based on multi-region determination of cosmetic defects are disclosed. The method may include grading a test object, such as, but not limited to, a computing device, for refurbishing and selling refurbished devices. In at least one embodiment, the method may include receiving, by a processing device, a plurality of images of surfaces of a test object. A region of interest in each of the plurality of images is identified and defects are identified. The cosmetic appearance of each region of interest is graded based on the identified defects and are stored. The system may include a housing with a translucent dome and a movable platform for receiving and positioning a computing device. The system may include a plurality of cameras and lights arranged to capture different views of the computing device.
Abstract:
A method for wireless communication, including: analyze handover events, during a period of time, associated with one or more mobile devices in an area having mobile device coverage provided by a plurality of cells, the one or more mobile devices in wireless communication with one or more cells of the plurality of cells determining mobile device coverage pattern information including one or both of: a pattern of traffic in the area, and a pattern of network load for the area, wherein the mobile device coverage pattern information is determined based at least in part on one or more items of contextual information; and determine one or more locations, in the area, associated with a drop rate higher than a threshold drop rate based at least in part on the determined pattern information.
Abstract:
A system and method for providing assistance to a customer of a computing device. In one aspect, an incoming call is received from a device of a customer; a check for identification of the customer is done; an event history of the device is obtained; and a solution is provided to the customer using the event history. In another aspect, a method includes: receiving a code from a mobile computing device; and in response to receiving the code, calculating at least one set of data for use in guiding a request of a customer for service to a resource that can provide a suggested remedy. In another aspect, a method includes: identifying a user associated with a mobile computing device; determining an event history of the mobile computing device; and providing guidance to resolve an issue based on the event history.
Abstract:
A system and method for providing assistance to a customer of a computing device. In one aspect, an incoming call is received from a device of a customer; a check for identification of the customer is done; an event history of the device is obtained; and a solution is provided to the customer using the event history. In another aspect, a method includes: receiving a code from a mobile computing device; and in response to receiving the code, calculating at least one set of data for use in guiding a request of a customer for service to a resource that can provide a suggested remedy. In another aspect, a method includes: identifying a user associated with a mobile computing device; determining an event history of the mobile computing device; and providing guidance to resolve an issue based on the event history.
Abstract:
A computing device including: more than two Universal Serial Bus (USB) ports configured to be connected respectively to more than two mobile devices simultaneously; at least one processor coupled to the USB ports; and a memory storing instructions configured to instruct the at least one processor to reprogram, through the more than two USB ports, the more than two mobile devices simultaneously.