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公开(公告)号:US08767931B2
公开(公告)日:2014-07-01
申请号:US11509474
申请日:2006-08-23
Applicant: Josh Perfetto , Saurav Chatterjee , Paul Fullarton , Lorraine Ling , Hemendra Rana , Mike White
Inventor: Josh Perfetto , Saurav Chatterjee , Paul Fullarton , Lorraine Ling , Hemendra Rana , Mike White
CPC classification number: H04L67/24 , H04L51/02 , H04L51/22 , H04L67/22 , H04M1/72525 , H04M1/72547 , H04M3/42093 , H04M3/42263 , H04M3/42365 , H04M3/436 , H04M2203/1091 , H04M2203/2011 , H04M2207/206
Abstract: Provisioning is described for use in communications systems. The provisioning includes receiving a message at an inbox of a device. The message includes information of an electronic location of a source device from which to download the appropriate application and device and user-specific information used for configuration of the application. An application is automatically transferred to the device in response to selection of the received message by a user of the device. The application is automatically installed on the device. The application is auto-started, at which time it self-configures using the original message.
Abstract translation: 描述用于通信系统中的配置。 配置包括在设备的收件箱处接收消息。 该消息包括源设备的电子位置的信息,从其下载适当的应用和设备以及用于配置应用的用户特定信息。 响应于设备的用户对接收到的消息的选择,应用被自动传送到设备。 应用程序自动安装在设备上。 该应用程序是自动启动的,此时使用原始消息进行自动配置。
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公开(公告)号:US08503658B2
公开(公告)日:2013-08-06
申请号:US11726426
申请日:2007-03-21
Applicant: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton , Ankur Shah
Inventor: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton , Ankur Shah
CPC classification number: H04M3/42042 , H04M3/42008 , H04M3/42246 , H04M3/42314 , H04M3/4234 , H04M3/42365 , H04M3/436 , H04M3/44 , H04M3/46 , H04M3/465 , H04M3/493 , H04M3/5233 , H04M3/56 , H04M7/0069 , H04M7/1235 , H04M2203/1091 , H04M2203/2044 , H04M2203/2072 , H04M2203/5009 , H04M2207/18 , H04W4/16
Abstract: Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.
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公开(公告)号:US07876888B2
公开(公告)日:2011-01-25
申请号:US11726504
申请日:2007-03-21
Applicant: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
Inventor: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
IPC: H04M3/42
CPC classification number: H04M7/1235 , H04M3/42008 , H04M3/42042 , H04M3/42093 , H04M3/42263 , H04M3/4234 , H04M3/42365 , H04M3/436 , H04M3/44 , H04M3/465 , H04M3/493 , H04M3/5233 , H04M7/0069 , H04M2203/1091 , H04M2203/2011 , H04M2203/2044 , H04M2203/2072 , H04M2203/5009 , H04M2207/18 , H04M2207/206
Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.
Abstract translation: 描述了使移动设备经由企业电话系统路由电话呼叫的通信系统和方法。 通信系统被配置为经由数据信道从移动设备接收请求。 移动设备对应于进行呼叫的用户。 接收请求的服务器包括专用小交换机(PBX)和由企业托管或耦合到企业的一个或多个其他服务器。 响应于该请求,通过第一语音信道发起第一呼叫支路。 第一个呼叫支路耦合到服务器和移动设备。 第二呼叫支路在第二语音信道上发起,第二呼叫支路耦合到服务器和对应于预期呼叫接收者的客户端设备。 通过连接第一和第二呼叫线,在移动设备和客户端设备之间形成语音电话会议。
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公开(公告)号:US20070223509A1
公开(公告)日:2007-09-27
申请号:US11726510
申请日:2007-03-21
Applicant: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton , Steven Schramm
Inventor: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton , Steven Schramm
IPC: H04J3/26
CPC classification number: H04M3/42314 , H04M3/42008 , H04M3/42042 , H04M3/42093 , H04M3/42246 , H04M3/42263 , H04M3/4234 , H04M3/42365 , H04M3/436 , H04M3/44 , H04M3/46 , H04M3/465 , H04M3/493 , H04M3/5233 , H04M3/56 , H04M7/0069 , H04M7/1235 , H04M2203/1091 , H04M2203/2011 , H04M2203/2044 , H04M2203/2072 , H04M2203/5009 , H04M2207/18 , H04M2207/206 , H04W4/16
Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. Numerous second call legs are initiated over a second voice channel, and the second call legs are coupled to the server and numerous client devices corresponding to an intended call recipients. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.
Abstract translation: 描述了使移动设备经由企业电话系统路由电话呼叫的通信系统和方法。 通信系统被配置为经由数据信道从移动设备接收请求。 移动设备对应于进行呼叫的用户。 接收请求的服务器包括专用小交换机(PBX)和由企业托管或耦合到企业的一个或多个其他服务器。 响应于该请求,通过第一语音信道发起第一呼叫支路。 第一个呼叫支路耦合到服务器和移动设备。 在第二语音信道上启动了许多第二呼叫支路,并且第二呼叫支路耦合到服务器和对应于预定的呼叫接收者的许多客户端设备。 通过连接第一和第二呼叫线,在移动设备和客户端设备之间形成语音电话会议。
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5.
公开(公告)号:US20140256294A1
公开(公告)日:2014-09-11
申请号:US14154705
申请日:2014-01-14
Applicant: Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
Inventor: Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
IPC: H04W4/12
CPC classification number: H04W4/12 , H04M3/53333 , H04M2201/38 , H04M2203/2016 , H04M2203/253 , H04M2203/554
Abstract: An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.
Abstract translation: 描述了集成的语音邮件系统,其提供“视觉语音邮件”,其克服了与用户不必拨打语音邮件系统相关联的缺点,并且使用常规语音和/或基于标准的基于DTMF信令的浏览功能来导航选项菜单。 视觉语音信箱通过用户选择的客户端设备提供用户的语音邮件的视觉呈现以及语音邮件的状态信息。 语音邮件的视觉呈现包括允许用户控制或操纵来自客户端设备的语音邮件的用户界面,其中操纵包括播放,暂停,倒回,快进,删除和改变每个语音邮件的状态。 视觉语音邮件还消除了用户定期呼叫企业语音邮件系统以便检查语音邮件消息的需要,因为消息可以被自动传递到用户的客户端设备。
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公开(公告)号:US08638910B2
公开(公告)日:2014-01-28
申请号:US11651223
申请日:2007-01-08
Applicant: Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
Inventor: Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
CPC classification number: H04W4/12 , H04M3/53333 , H04M2201/38 , H04M2203/2016 , H04M2203/253 , H04M2203/554
Abstract: An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.
Abstract translation: 描述了集成的语音邮件系统,其提供“视觉语音邮件”,其克服了与用户不必拨打语音邮件系统相关联的缺点,并且使用常规语音和/或基于标准的基于DTMF信令的浏览功能来导航选项菜单。 视觉语音信箱通过用户选择的客户端设备提供用户的语音邮件的视觉呈现以及语音邮件的状态信息。 语音邮件的视觉呈现包括允许用户控制或操纵来自客户端设备的语音邮件的用户界面,其中操纵包括播放,暂停,倒回,快进,删除和改变每个语音邮件的状态。 视觉语音邮件还消除了用户定期呼叫企业语音邮件系统以便检查语音邮件消息的需要,因为消息可以被自动传递到用户的客户端设备。
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公开(公告)号:US20070223679A1
公开(公告)日:2007-09-27
申请号:US11726504
申请日:2007-03-21
Applicant: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
Inventor: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
IPC: H04M3/42
CPC classification number: H04M7/1235 , H04M3/42008 , H04M3/42042 , H04M3/42093 , H04M3/42263 , H04M3/4234 , H04M3/42365 , H04M3/436 , H04M3/44 , H04M3/465 , H04M3/493 , H04M3/5233 , H04M7/0069 , H04M2203/1091 , H04M2203/2011 , H04M2203/2044 , H04M2203/2072 , H04M2203/5009 , H04M2207/18 , H04M2207/206
Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.
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公开(公告)号:US20070049304A1
公开(公告)日:2007-03-01
申请号:US11509472
申请日:2006-08-23
Applicant: Hemendra Rana , Saurav Chatterjee , Paul Fullarton , Josh Perfetto , Steven Schramm , Ankur Shah
Inventor: Hemendra Rana , Saurav Chatterjee , Paul Fullarton , Josh Perfetto , Steven Schramm , Ankur Shah
IPC: H04Q7/20
CPC classification number: H04L67/24 , H04L67/22 , H04M3/42093 , H04M3/42263 , H04M3/42365 , H04M3/436 , H04M2203/1091 , H04M2203/2011 , H04M2207/206
Abstract: Melting information of a client device is described. The device melting includes receiving a melt message at an inbox of a client device. A source of the melt message is authenticated using identification information of the melt message. The client device automatically deletes client state information of the client device in response to authenticating the source of the melt message.
Abstract translation: 描述客户端设备的熔化信息。 设备熔化包括在客户端设备的收件箱处接收熔体消息。 熔体信息的来源使用熔体信息的识别信息进行认证。 响应于验证熔体消息的来源,客户端设备自动删除客户端设备的客户端状态信息。
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公开(公告)号:US20070042756A1
公开(公告)日:2007-02-22
申请号:US11509474
申请日:2006-08-23
Applicant: Josh Perfetto , Saurav Chatterjee , Paul Fullarton , Lorraine Ling , Hemendra Rana , Mike White
Inventor: Josh Perfetto , Saurav Chatterjee , Paul Fullarton , Lorraine Ling , Hemendra Rana , Mike White
CPC classification number: H04L67/24 , H04L51/02 , H04L51/22 , H04L67/22 , H04M1/72525 , H04M1/72547 , H04M3/42093 , H04M3/42263 , H04M3/42365 , H04M3/436 , H04M2203/1091 , H04M2203/2011 , H04M2207/206
Abstract: Provisioning is described for use in communications systems. The provisioning includes receiving a message at an inbox of a device. The message includes information of an electronic location of a source device from which to download the appropriate application and device and user-specific information used for configuration of the application. An application is automatically transferred to the device in response to selection of the received message by a user of the device. The application is automatically installed on the device. The application is auto-started, at which time it self-configures using the original message.
Abstract translation: 描述用于通信系统中的配置。 配置包括在设备的收件箱处接收消息。 该消息包括源设备的电子位置的信息,从其下载适当的应用和设备以及用于配置应用的用户特定信息。 响应于设备的用户对接收到的消息的选择,应用被自动传送到设备。 应用程序自动安装在设备上。 该应用程序是自动启动的,此时使用原始消息进行自动配置。
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公开(公告)号:US07742584B2
公开(公告)日:2010-06-22
申请号:US11726483
申请日:2007-03-21
Applicant: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
Inventor: Saurav Chatterjee , Josh Perfetto , Hemendra Rana , Paul Fullarton
CPC classification number: H04M3/42314 , H04M3/42008 , H04M3/42042 , H04M3/42093 , H04M3/42246 , H04M3/42263 , H04M3/4234 , H04M3/436 , H04M3/46 , H04M3/465 , H04M3/493 , H04M3/5233 , H04M3/56 , H04M7/0069 , H04M7/1235 , H04M2203/1091 , H04M2203/2011 , H04M2203/2044 , H04M2203/2072 , H04M2203/5009 , H04M2207/18 , H04M2207/206
Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.
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