Abstract:
A network-based collaborative problem solving space is provided for managing alerts. The virtual collaboration space provide a virtual space for viewing streaming time series data, generating alerts for time series data, and viewing triggered alerts based on a threshold associated with the generated alert. Alert generation and triggering is automatically tracked within an event log, with particular event log entries associated with the alert generation and the triggering of an alert. When an alert is triggered, a link to the event log entry associated with generating the alert is provided. By reviewing the alert generation and surrounding event log entries, users of the virtual collaboration space may gain context as to the motivations for generating the original alert and thereby better understand whether the triggering of the alert is a serious issue.