Abstract:
Aspects of the disclosure relate to an ATM internal self-repair recovery system. The system may be included in software updates transmitted to the ATM. The system may include an XML file and a log file. Prior to execution of each instruction included in the XML file, the system may write an intelligent log statement to the log file. A standalone web service may monitor the log file to determine new entries to the log file. When a new entry is the last entry for more than a predetermined amount of time, a midstream ATM stall may be determined. The system may compare the new entry to an ATM stall action table. The comparison may determine an appropriate action to repair the installation process based on the table. The ATM may perform the appropriate action and thereby recover from the failures that occurred during the update process.
Abstract:
Aspects of the disclosure relate to an ATM internal self-repair recovery system. The system may be included in software updates transmitted to the ATM. The system may include an XML file and a log file. Prior to execution of each instruction included in the XML file, the system may write an intelligent log statement to the log file. A standalone web service may monitor the log file to determine new entries to the log file. When a new entry is the last entry for more than a predetermined amount of time, a midstream ATM stall may be determined. The system may compare the new entry to an ATM stall action table. The comparison may determine an appropriate action to repair the installation process based on the table. The ATM may perform the appropriate action and thereby recover from the failures that occurred during the update process.
Abstract:
Apparatus for providing a QST are disclosed herein. The QST may identify a customer in response to a swipe of a customer identifying instrument. The QST may include a reading head, a processor, a keypad, and a communications medium. The reading head may detect identification information in response to the swipe of the instrument. The identification information may be associated with a personal identification instrument. The processor may bypass a PIN acceptance state and perform a search for at least one banking record corresponding to the personal identification instrument. The processor may terminate the identification session in response to failure to obtain a record corresponding to the identification instrument. In response, at least in part, to identification of at least one record that corresponds to the personal identification instrument, the communications medium may receive a session-auth instruction from a remote location. The session-auth instruction may initiate a banking session.
Abstract:
Apparatus for providing a QST are disclosed herein. The QST may identify a customer in response to a swipe of a customer identifying instrument. The QST may include a reading head, a processor, a keypad, and a communications medium. The reading head may detect identification information in response to the swipe of the instrument. The identification information may be associated with a personal identification instrument. The processor may bypass a PIN acceptance state and perform a search for at least one banking record corresponding to the personal identification instrument. The processor may terminate the identification session in response to failure to obtain a record corresponding to the identification instrument. In response, at least in part, to identification of at least one record that corresponds to the personal identification instrument, the communications medium may receive a session-auth instruction from a remote location. The session-auth instruction may initiate a banking session.
Abstract:
An apparatus for invoking a degraded mode architecture is provided. The apparatus may include a desktop application, a branch processor, and/or a data center. The branch processor may be in communication with the data center and the desktop application. The branch processor may transmit activities that occurred in the branch processor and the desktop application to the data center. During a termination of communication between the data center and the branch processor, the branch processor may save branch processor activities and desktop application activities. After the termination of communication, the branch processor may transmit the saved activities to the data center. In addition, many components which may be found on the desktop application may also be found on the branch processor. This may enable the branch processor to perform the desktop application capabilities when there is a termination of communication between the desktop application and the branch processor.
Abstract:
An apparatus for invoking a degraded mode architecture is provided. The apparatus may include a desktop application, a branch processor, and/or a data center. The branch processor may be in communication with the data center and the desktop application. The branch processor may transmit activities that occurred in the branch processor and the desktop application to the data center. During a termination of communication between the data center and the branch processor, the branch processor may save branch processor activities and desktop application activities. After the termination of communication, the branch processor may transmit the saved activities to the data center. In addition, many components which may be found on the desktop application may also be found on the branch processor. This may enable the branch processor to perform the desktop application capabilities when there is a termination of communication between the desktop application and the branch processor.
Abstract:
Apparatus and methods for distributed currency dispensing across automated teller machine (“ATM”) networks are provided. In response to a malfunction component of an ATM, a customer may be directed to continue a banking transaction at another location. The other location may include a neighboring ATM. The other location may include a shared resource located within a banking center. The shared resource may perform a function of the malfunctioning ATM component. A shared resource may be accessible by a teller workstation, a platform area workstation or any suitable transaction station within a banking center.