SECURE MULTI-MODE COMMUNICATION BETWEEN AGENTS
    1.
    发明申请
    SECURE MULTI-MODE COMMUNICATION BETWEEN AGENTS 审中-公开
    代理商之间的安全多模式通信

    公开(公告)号:US20140136208A1

    公开(公告)日:2014-05-15

    申请号:US13677246

    申请日:2012-11-14

    CPC classification number: G10L13/033

    Abstract: A system to assist in secure multi-mode communication is described. The system can receive communications from a source agent in a source communication mode, authenticate the source agent, and determine a recipient communication mode associated with the recipient agent. The system then transforms the communication from the first communication mode to the second communication mode based on the recipient agent and/or the content of the communication and provides the communication to the recipient agent in the recipient communication mode.

    Abstract translation: 描述了一种协助安全多模式通信的系统。 系统可以以源通信模式从源代理接收通信,对源代理进行身份验证,并确定与接收方代理关联的接收者通信模式。 然后,系统基于接收者代理和/或通信内容将通信从第一通信模式转换到第二通信模式,并以接收者通信模式将该通信提供给接收方代理。

    VOICE-ENABLED DOCUMENTS FOR FACILITATING OPERATIONAL PROCEDURES
    2.
    发明申请
    VOICE-ENABLED DOCUMENTS FOR FACILITATING OPERATIONAL PROCEDURES 审中-公开
    启用操作程序的语音文件

    公开(公告)号:US20140108010A1

    公开(公告)日:2014-04-17

    申请号:US13650034

    申请日:2012-10-11

    Abstract: A voice-enabled document system facilitates execution of service delivery operations by eliminating the need for manual or visual interaction during information retrieval by an operator. Access to voice-enabled documents can facilitate operations for mobile vendors, on-site or field-service repairs, medical service providers, food service providers, and the like. Service providers can access the voice-enabled documents by using a client device to retrieve the document, display it on a screen, and, via voice commands initiate playback of selected audio files containing information derived from text data objects selected from the document. Data structures that are components of a voice-enabled document include audio playback files and a logical association that links the audio playback files to user-selectable fields, and to a set of voice commands.

    Abstract translation: 支持语音的文档系统通过在操作者的信息检索期间消除对手动或视觉交互的需要来促进服务传送操作的执行。 访问支持语音的文档可以促进移动供应商,现场维修,现场服务维修,医疗服务提供商,食品服务提供商等的操作。 服务提供商可以通过使用客户端设备来检索文档,将其显示在屏幕上,并且通过语音命令启动包含从文档中选择的文本数据对象导出的信息的所选音频文件的播放。 作为支持语音的文档的组件的数据结构包括音频回放文件和将音频回放文件链接到用户可选择的字段以及一组语音命令的逻辑关联。

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