公开(公告)号：US11307879B2

公开(公告)日：2022-04-19

申请号：US16504509

申请日：2019-07-08

Applicant: INTUIT INC.

Inventor： Jayanth Saimani ,  Prabhat Hegde ,  Ajit Roy ,  Satyajit Bhowmik

IPC: G06F9/451 ,  G06Q40/00 ,  G06N5/04

Abstract: Certain aspects of the present disclosure provide techniques for improving a user experience of an application. Embodiments include receiving user activity information related to activities of a user during use of the application. Embodiments include providing the user activity information as input to a predictive model. The predictive model may have been trained using historical activity data and historical solution data associated with a plurality of users to determine actionable solutions to issues related to use of the application. Embodiments include determining, based on output from the predictive model, an actionable solution to an issue related to use of the application by the user. Embodiments include providing the actionable solution to the user via a user interface associated with the application. The actionable solution may be provided without being initiated by the user.