Initiating a subsequent hold
    2.
    发明授权

    公开(公告)号:US11102350B2

    公开(公告)日:2021-08-24

    申请号:US16584193

    申请日:2019-09-26

    Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for delivering content to a client device placed on hold. A communication system establishes a communication session between a client device placed on an initial hold and a content delivery service, during which the client device placed on the initial hold may place a subsequent hold, resulting in multiple concurrent holds. The communication system allocates a unique identifier to the subsequent hold and updates records associated with the initial and subsequent holds to include an indication that the client device that ends the hold should be placed on hold. The communication system terminates the communication session between the client device placed on the initial hold and the content delivery service and returns the unique identifier allocated to the subsequent hold to the client device that initiated the subsequent hold.

    INITIATING A SUBSEQUENT HOLD
    3.
    发明申请

    公开(公告)号:US20210099574A1

    公开(公告)日:2021-04-01

    申请号:US16584193

    申请日:2019-09-26

    Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for delivering content to a client device placed on hold. A communication system establishes a communication session between a client device placed on an initial hold and a content delivery service, during which the client device placed on the initial hold may place a subsequent hold, resulting in multiple concurrent holds. The communication system allocates a unique identifier to the subsequent hold and updates records associated with the initial and subsequent holds to include an indication that the client device that ends the hold should be placed on hold. The communication system terminates the communication session between the client device placed on the initial hold and the content delivery service and returns the unique identifier allocated to the subsequent hold to the client device that initiated the subsequent hold.

    ESTABLISHING A COMMUNICATION EVENT USING SECURE SIGNALLING

    公开(公告)号:US20190052608A1

    公开(公告)日:2019-02-14

    申请号:US16162983

    申请日:2018-10-17

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-communication event establishment phase, a secure connection is established between the initiating device and the communications controller, and session key negotiation messages are exchanged between the initiating device and the communications controller via the secure connection to obtain session key data in an electronic storage location accessible to the initiating device. The secure connection terminates once the session key data has been obtained. In a subsequent communication event establishment phase—after the session key data has been obtained and the secure connection has terminated in the pre-establishment phase—a communication event request is transmitted from the initiating device to the communications controller comprising a payload encrypted with the session key data.

    Idempotent Server Cluster
    5.
    发明申请

    公开(公告)号:US20170230457A1

    公开(公告)日:2017-08-10

    申请号:US15016668

    申请日:2016-02-05

    Abstract: In a cluster of servers, each server is configured as follows. A request is received at the server from a requesting entity. The request includes an identifier of the request. The server determines whether the request identifier is already associated with any of the servers in a cluster database. If the request identifier is already associated with a different one of the servers in the cluster database, it is forwarded to the different server. If the request identifier is not already associated with any of the servers, it is associated with the server. The server generates a response to the request, and, stores in local storage accessible to the server and transmits a copy of it to a requesting entity. If the request is already associated with the server in the cluster database, the server locates any response to the request that is already stored in the local storage.

    Data compression for communications signalling

    公开(公告)号:US10893076B2

    公开(公告)日:2021-01-12

    申请号:US16219296

    申请日:2018-12-13

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-session establishment phase: a compression dictionary or a dictionary link that identifies an addressable memory location, at which a compression dictionary is held, is received at the initiating device. The received compression dictionary or the received dictionary link is stored in electronic storage of the initiating device. In response to a communication event establishment instruction received at the initiating device after the dictionary or the dictionary link has been received and stored at the initiating device, a session is established between the initiating device and the communications controller by the initiating device transmitting an initial session establishment message—compressed using the dictionary—to the communications controller to establish the communication event.

    Establishing a communication event using secure signalling

    公开(公告)号:US10432590B2

    公开(公告)日:2019-10-01

    申请号:US16162983

    申请日:2018-10-17

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-communication event establishment phase, a secure connection is established between the initiating device and the communications controller, and session key negotiation messages are exchanged between the initiating device and the communications controller via the secure connection to obtain session key data in an electronic storage location accessible to the initiating device. The secure connection terminates once the session key data has been obtained. In a subsequent communication event establishment phase—after the session key data has been obtained and the secure connection has terminated in the pre-establishment phase—a communication event request is transmitted from the initiating device to the communications controller comprising a payload encrypted with the session key data.

    Data compression for communications signalling

    公开(公告)号:US10193934B2

    公开(公告)日:2019-01-29

    申请号:US14958871

    申请日:2015-12-03

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-session establishment phase: a compression dictionary or a dictionary link that identifies an addressable memory location, at which a compression dictionary is held, is received at the initiating device. The received compression dictionary or the received dictionary link is stored in electronic storage of the initiating device. In response to a communication event establishment instruction received at the initiating device after the dictionary or the dictionary link has been received and stored at the initiating device, a session is established between the initiating device and the communications controller by the initiating device transmitting an initial session establishment message—compressed using the dictionary—to the communications controller to establish the communication event.

    Data Compression for Communications Signalling

    公开(公告)号:US20170163694A1

    公开(公告)日:2017-06-08

    申请号:US14958871

    申请日:2015-12-03

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-session establishment phase: a compression dictionary or a dictionary link that identifies an addressable memory location, at which a compression dictionary is held, is received at the initiating device. The received compression dictionary or the received dictionary link is stored in electronic storage of the initiating device. In response to a communication event establishment instruction received at the initiating device after the dictionary or the dictionary link has been received and stored at the initiating device, a session is established between the initiating device and the communications controller by the initiating device transmitting an initial session establishment message—compressed using the dictionary—to the communications controller to establish the communication event.

    Establishing a Communication Event Using Secure Signalling

    公开(公告)号:US20170163607A1

    公开(公告)日:2017-06-08

    申请号:US14958860

    申请日:2015-12-03

    Abstract: A communication event is established between an initiating device and a responding device under the control of a remote communications controller. In a pre-communication event establishment phase, a secure connection is established between the initiating device and the communications controller, and session key negotiation messages are exchanged between the initiating device and the communications controller via the secure connection to obtain session key data in an electronic storage location accessible to the initiating device. The secure connection terminates once the session key data has been obtained. In a subsequent communication event establishment phase—after the session key data has been obtained and the secure connection has terminated in the pre-establishment phase—a communication event request is transmitted from the initiating device to the communications controller comprising a payload encrypted with the session key data.

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