公开(公告)号：US11171875B2

公开(公告)日：2021-11-09

申请号：US16904277

申请日：2020-06-17

Applicant: Ooma, Inc.

Inventor： Karl Osterlund ,  Tobin E. Farrand ,  William M. Gillon ,  David A. Bryan ,  Arvind Vasudev ,  Douglas E. Hart

IPC: H04L12/911 ,  H04L12/28 ,  H04L12/919 ,  H04L12/841 ,  H04L12/741 ,  H04L12/707 ,  H04L12/703 ,  H04L29/06 ,  H04L12/24 ,  H04L12/26 ,  H04L29/08

Abstract: Systems and methods for communications network failure detection and remediation utilizing link probes are disclosed. Exemplary methods include: receiving first communications from a first client; authenticating the first user of the first client; creating a registration for the first client in a registration database; establishing a connection to the first client; detecting the connection to the first client has failed, the detecting comprising using a link probe to test connectivity of the first client and utilizing a voting scheme, based on the plurality of connectivity test results, to determine that the connection to the first client has failed; receiving second communications from the second client; authenticating the first user of the second client using the telephone number and the security credential; removing the registration for the first client from the registration database; creating a registration for the second client; and establishing a connection to the second client.

公开(公告)号：US20180152557A1

公开(公告)日：2018-05-31

申请号：US15884294

申请日：2018-01-30

Applicant: Ooma, Inc.

Inventor： Thaddeus White ,  Karl Osterlund ,  Tobin E. Farrand ,  Arvind Vasudev ,  Douglas Hart ,  David A. Bryan ,  William M. Gillon

IPC: H04M3/42 ,  H04L12/28 ,  G06F3/16 ,  G10L15/26

CPC classification number: H04M3/42102 ,  G06F3/167 ,  G08C2201/31 ,  G10L15/265 ,  H04L12/281 ,  H04L12/282 ,  H04L12/283 ,  H04L2012/2841 ,  H04M3/527

Abstract: Systems and methods for augmenting an appliance device with an intelligent personal assistant. Exemplary methods include: receiving, by the appliance device, an identifier for a called party; initiating a voice call using the received identifier; monitoring audio of the voice call; determining the monitored audio includes a predetermined wake word; beginning communications with the intelligent personal assistant, the communications including at least a portion of the monitored audio, the portion of the monitored audio comprising a request for the intelligent personal assistant; receiving a result from the intelligent personal assistant, the result being responsive to the request; receiving indicia that the voice call is over from at least one of the called party and a calling party; and terminating the voice call using the indicia.

公开(公告)号：US11330100B2

公开(公告)日：2022-05-10

申请号：US15884294

申请日：2018-01-30

Applicant: Ooma, Inc.

Inventor： Thaddeus White ,  Karl Osterlund ,  Tobin E. Farrand ,  Arvind Vasudev ,  Douglas Hart ,  David A. Bryan ,  William M. Gillon

IPC: G08B17/00 ,  H04M3/42 ,  H04L12/28 ,  G06F3/16 ,  H04M3/527 ,  G10L15/26

Abstract: Systems and methods for augmenting an appliance device with an intelligent personal assistant. Exemplary methods include: receiving, by the appliance device, an identifier for a called party; initiating a voice call using the received identifier; monitoring audio of the voice call; determining the monitored audio includes a predetermined wake word; beginning communications with the intelligent personal assistant, the communications including at least a portion of the monitored audio, the portion of the monitored audio comprising a request for the intelligent personal assistant; receiving a result from the intelligent personal assistant, the result being responsive to the request; receiving indicia that the voice call is over from at least one of the called party and a calling party; and terminating the voice call using the indicia.

公开(公告)号：US11316974B2

公开(公告)日：2022-04-26

申请号：US16791959

申请日：2020-02-14

Applicant: Ooma, Inc.

Inventor： Thaddeus White ,  Karl Osterlund ,  Tobin E. Farrand ,  Arvind Vasudev ,  Douglas E. Hart ,  David A. Bryan ,  William M. Gillon

IPC: G08B17/00 ,  H04M3/42 ,  H04L12/28 ,  G06F3/16 ,  H04M3/527 ,  G10L15/26

Abstract: Cloud-based assistive services for use in telecommunications and on premise devices are disclosed herein. An example method includes: operating in a monitoring state to actively monitor for a first predetermined action, receiving an audio stream based on communications between a first party and a second party, identifying the first predetermined action, establishing one- or two-way communications with any of the first party or the second party in response to the first predetermined action, determining a request for the intelligent personal assistant service in the one- or two-way communications, generating a result by the intelligent personal assistant service, the result being responsive to the request, providing the result to any of the first party and the second party, receiving a second predetermined action from any of the first party and the second party, and returning the intelligent personal assistant service to the monitoring state based on the second predetermined action.

公开(公告)号：US10911368B2

公开(公告)日：2021-02-02

申请号：US16034262

申请日：2018-07-12

Applicant: Ooma, Inc.

Inventor： William M. Gillon ,  Tobin E. Farrand ,  David A. Bryan ,  Arvind Vasudev ,  Douglas E. Hart ,  William T. Krein

IPC: H04L12/911 ,  H04L12/841 ,  H04L12/919 ,  H04L12/28 ,  H04L12/24 ,  H04L29/08 ,  H04L12/26 ,  H04L29/06 ,  H04L12/703 ,  H04L12/707 ,  H04L12/741 ,  H04L12/729 ,  H04L12/751 ,  H04L12/721

Abstract: Methods and systems for alternate network utilization are provided. Exemplary methods include: broadcasting by a hub an unsolicited announcement over a network to a plurality of devices coupled to a router, the unsolicited announcement being configured to cause at least some of the plurality of devices to store in a table a link-layer address of the hub as a link-layer address of the router; receiving by the hub a data packet from a device of the plurality of devices; and selectively directing by the hub the received packet to a first broadband network or a second broadband network using predetermined criteria.

公开(公告)号：US11212372B2

公开(公告)日：2021-12-28

申请号：US16731934

申请日：2019-12-31

Applicant: Ooma, Inc.

Inventor： Vyacheslav Morozov ,  Arvind Vasudev ,  William M. Gillon ,  Egor Zyryanov ,  Daniel Furse ,  Tobin E. Farrand ,  Amir Shalit ,  Dean Nishikida ,  Suhas Joshi

IPC: H04L29/06 ,  H04L29/08 ,  H04L12/707 ,  H04Q11/04

Abstract: Methods and systems for enhanced multipath transport (MPT) are provided. Exemplary methods include: receiving by a hub a first data packet from a client; identifying a priority of the first data packet; encapsulating the first data packet based on the priority; redundantly sending a first encapsulated first data packet to an MPT server over a wired broadband network and a second encapsulated first data packet to the MPT server over a wireless broadband network; getting a second data packet responsive to the first encapsulated data packet, the second data packet being produced by a service; forwarding the second data packet to the client.

公开(公告)号：US20200250957A1

公开(公告)日：2020-08-06

申请号：US16855948

申请日：2020-04-22

Applicant: Ooma, Inc.

Inventor： William T. Krein ,  David A. Bryan ,  Arvind Vasudev

IPC: G08B25/00 ,  G08B25/10 ,  G08B13/02 ,  G08B25/08 ,  H04K3/00

Abstract: Methods and systems for remediation of jammed networks are provided. Exemplary methods include determining by a base unit of a jammed network and if outside connectivity available. The connectivity can include wired and wireless broadband networks. If connectivity is available, at least one external service is notified. Further, a user device can be notified. A local alert can be generated in the form of a phone call or test message. Also, a local action can be taken. Information associated with the jammed network is stored for later delivery if connectivity is not available where the base unit is located in a residence. Further, an alert can be issued in response to the detected network jamming, the alert being at least one of: sounding an audible alarm, showing a visual alarm indication, communicating with law enforcement, and communicating with an alarm monitoring station.

公开(公告)号：US20180365969A1

公开(公告)日：2018-12-20

申请号：US16112409

申请日：2018-08-24

Applicant: Ooma, Inc.

Inventor： William T. Krein ,  David A. Bryan ,  Arvind Vasudev

IPC: G08B25/00 ,  G08B25/10 ,  G08B25/08 ,  G08B13/02

CPC classification number: G08B25/00 ,  G08B13/02 ,  G08B25/001 ,  G08B25/006 ,  G08B25/008 ,  G08B25/08 ,  G08B25/10 ,  H04K3/22 ,  H04K2203/16 ,  H04K2203/18

Abstract: Methods and systems for network jamming detection and remediation are provided. Exemplary methods include: detecting by a base unit network jamming, the base unit being disposed in a residence; and issuing an alert in response to the detected network jamming, the alert being last least one of: sounding an audible alarm, showing a visual alarm indication, communicating with law enforcement, and communicating with an alarm monitoring station.

公开(公告)号：US11250687B2

公开(公告)日：2022-02-15

申请号：US16855948

申请日：2020-04-22

Applicant: Ooma, Inc.

Inventor： William T. Krein ,  David A. Bryan ,  Arvind Vasudev

IPC: G08B23/00 ,  G08B25/00 ,  G08B25/08 ,  G08B13/02 ,  G08B25/10 ,  H04K3/00

Abstract: Methods and systems for remediation of jammed networks are provided. Exemplary methods include determining by a base unit of a jammed network and if outside connectivity available. The connectivity can include wired and wireless broadband networks. If connectivity is available, at least one external service is notified. Further, a user device can be notified. A local alert can be generated in the form of a phone call or test message. Also, a local action can be taken. Information associated with the jammed network is stored for later delivery if connectivity is not available where the base unit is located in a residence. Further, an alert can be issued in response to the detected network jamming, the alert being at least one of: sounding an audible alarm, showing a visual alarm indication, communicating with law enforcement, and communicating with an alarm monitoring station.

公开(公告)号：US20200322283A1

公开(公告)日：2020-10-08

申请号：US16904277

申请日：2020-06-17

Applicant: Ooma, Inc.

Inventor： Karl Osterlund ,  Tobin E. Farrand ,  William M. Gillon ,  David A. Bryan ,  Arvind Vasudev ,  Douglas E. Hart

IPC: H04L12/911 ,  H04L12/24 ,  H04L12/28 ,  H04L12/919 ,  H04L12/841 ,  H04L12/741 ,  H04L12/707 ,  H04L12/703 ,  H04L29/06 ,  H04L12/26 ,  H04L29/08

Abstract: Systems and methods for communications network failure detection and remediation utilizing link probes are disclosed. Exemplary methods include: receiving first communications from a first client; authenticating the first user of the first client; creating a registration for the first client in a registration database; establishing a connection to the first client; detecting the connection to the first client has failed, the detecting comprising using a link probe to test connectivity of the first client and utilizing a voting scheme, based on the plurality of connectivity test results, to determine that the connection to the first client has failed; receiving second communications from the second client; authenticating the first user of the second client using the telephone number and the security credential; removing the registration for the first client from the registration database; creating a registration for the second client; and establishing a connection to the second client.