Abstract:
A semantic network storage unit stores multiple nodes necessary for performing a task of generating a response sentence to user's speech while associating the nodes with each other. A natural language processor acquires speech information indicating content of the user's speech and identifies a primary node corresponding to the speech information from multiple nodes. A conversation generation unit selects one secondary node from multiple secondary nodes associated with the identified primary node, based on weight values each related to one of the multiple secondary nodes and generates a response sentence corresponding to the selected one secondary node.
Abstract:
A processing method executed by a processor that receives an order from a user at a restaurant through interaction includes analyzing information indicating the order, extracting a phrase other than a standard element from the information, with reference to a first database when the extracted phrase is a first phrase in the first database, outputting a first confirmation item corresponding to the first phrase to the user, receiving a first user response corresponding to the first confirmation item, when the extracted phrase is not a first phrase in the first database, referring to a second database, when the extracted phrase is a second phrase in the second database, selecting a third phrase in the first database from second phrase-related phrases, outputting a second confirmation item corresponding to the third phrase to the user referring to the first database, and receiving a second user response corresponding to the second confirmation item.