公开(公告)号：US20210043214A1

公开(公告)日：2021-02-11

申请号：US16985624

申请日：2020-08-05

Applicant: Twilio Inc.

Inventor： Christer Jan Erik Fahlgren ,  Torkel Dominique ,  Huipeng Ren

IPC: G10L15/30 ,  H04L29/06

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for a programmable voice extension framework. A voice extension framework allows customers to develop and implement voice extensions that extend a base set of features and functionality provided by a cloud-based communication platform. The voice extension framework provides a standardized voice extension Application Programming Interface (API) that can be used to develop the voice extensions. Once developed, the voice extension (e.g., piece of software) is added to an extension repository maintained by the cloud-based communication platform, where it may be invoked (e.g., called) to provide the additional feature or functionality. For example, the voice extension may be invoked through use of an extension name designated to the voice extension.

公开(公告)号：US20250126159A1

公开(公告)日：2025-04-17

申请号：US19000360

申请日：2024-12-23

Applicant: Twilio Inc.

Inventor： Christer Jan Erik Fahlgren ,  Torkel Dominique ,  Huipeng Ren

IPC: H04L65/1094 ,  H04L65/1066 ,  H04L65/61 ,  H04L65/65

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for a programmable voice extension framework. A voice extension framework allows customers to develop and implement voice extensions that extend a base set of features and functionality provided by a cloud-based communication platform. The voice extension framework provides a standardized voice extension Application Programming Interface (API) that can be used to develop the voice extensions. Once developed, the voice extension (e.g., piece of software) is added to an extension repository maintained by the cloud-based communication platform, where it may be invoked (e.g., called) to provide the additional feature or functionality. For example, the voice extension may be invoked through use of an extension name designated to the voice extension.

公开(公告)号：US20160344777A1

公开(公告)日：2016-11-24

申请号：US15157809

申请日：2016-05-18

Applicant: Twilio, Inc.

Inventor： Christer Fahlgren ,  Ameya Lokare ,  Torkel Dominique ,  Nicolas Acosta

IPC: H04L29/06 ,  H04M7/00

CPC classification number: H04L65/4023 ,  H04L65/1059 ,  H04L65/1069 ,  H04L65/1073 ,  H04L65/1093 ,  H04L65/4038 ,  H04M7/0021 ,  H04M2203/655

Abstract: A system and method comprising configuring a conversation resource for an account within a communication platform; registering a set of endpoints as participants of the conversation resource; establishing a synchronous media communication session of the conversation resource according to at least the set of endpoints; maintaining the state of the conversation resource in synchronization with events of the synchronous media communication session; and servicing at least one programmatic interface to the conversation resource.

Abstract translation: 一种系统和方法，包括为通信平台内的帐户配置会话资源; 将一组端点注册为会话资源的参与者; 至少根据所述端点组建立对话资源的同步媒体通信会话; 与同步媒体通信会话的事件同步地维护会话资源的状态; 并为对话资源提供至少一个编程接口。

公开(公告)号：US20240022611A1

公开(公告)日：2024-01-18

申请号：US17865852

申请日：2022-07-15

Applicant: Twilio Inc.

Inventor： Christer Jan Erik Fahlgren ,  Torkel Dominique

IPC: H04L65/1069 ,  H04M7/00

CPC classification number: H04L65/1069 ,  H04M7/0012 ,  H04M7/0057

Abstract: A method and system provide for detecting an incoming call that invokes a first application in a communication session; detecting an indication that a second application is to be invoked by the first application in the communication session; generating an outgoing internal communication leg to handle an invocation of the second application; identifying that a parameter is generated during execution of the first application; and passing the parameter to the second application via the outgoing internal communication leg.