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    Integration of voice services with messaging conversation services at a software as a service platform
    1.
    发明授权
    Integration of voice services with messaging conversation services at a software as a service platform 有权

    公开(公告)号：US12294558B2

    公开(公告)日：2025-05-06

    申请号：US18615514

    申请日：2024-03-25

    Applicant: Twilio Inc.

    Inventor： Daniel Jansson ,  Brandon Joel Hawkins ,  Danny Weijian Qian ,  Marc Devens ,  Dmytro Savin

    IPC: H04L51/046 ,  H04L51/216 ,  H04M3/42 ,  H04M7/00

    Abstract: A software as a service (SaaS) platform sends, to an end user device, a message of a messaging conversation between the end user device and a first client device associated with a first user account of the SaaS platform. The message is associated with a first telephone number provisioned by the SaaS platform. The messaging conversation is associated with a messaging conversation identifier. The end user device is associated with a second telephone number. The first client device is associated with a third telephone number. a first request to place a voice call is received, via a first application programming interface (API) call from the first client device, based on the messaging conversation identifier. Responsive to receiving the first request, the voice call to the second telephone number is placed. The voice call is associated with the first telephone number provisioned by the SaaS platform.

    TRANSFERRING MESSAGING CONVERSATIONS BETWEEN USER ACCOUNTS USING A SOFTWARE AS A SERVICE PLATFORM
    2.
    发明公开
    TRANSFERRING MESSAGING CONVERSATIONS BETWEEN USER ACCOUNTS USING A SOFTWARE AS A SERVICE PLATFORM 审中-公开

    公开(公告)号：US20230421519A1

    公开(公告)日：2023-12-28

    申请号：US17850645

    申请日：2022-06-27

    Applicant: Twilio Inc.

    Inventor： Dmytro Savin ,  Aleksandrs Ivanovs ,  Selahattin Can Citoglu ,  Hagit Merhavi ,  Andres Jaan Tack ,  Hendrigo Ricardo de Moraes

    IPC: H04L51/216 ,  G06F9/54

    CPC classification number: H04L51/216 ,  G06F9/547

    Abstract: A first request to identify, among a plurality of user accounts, a subset of user accounts that are available to receive a transfer of a messaging conversation with a recipient device is received via a first application programming interface (API) call from a first client device associated with a first user account. A first response identifying the subset of user accounts that are available to receive the transfer of the messaging conversation is sent to the first client device responsive to receiving the first request. A second request to transfer the messaging conversation to a second user account identified among the subset of user accounts is received via a second API call from the first client device. The messaging conversation is transferred to the second user account to facilitate a continuation of the messaging conversation with the recipient device responsive to receiving the second request.

    Transferring messaging conversations between user accounts using a software as a service platform
    3.
    发明授权
    Transferring messaging conversations between user accounts using a software as a service platform 有权

    公开(公告)号：US12273313B2

    公开(公告)日：2025-04-08

    申请号：US17850645

    申请日：2022-06-27

    Applicant: Twilio Inc.

    Inventor： Dmytro Savin ,  Aleksandrs Ivanovs ,  Selahattin Can Çitoǧlu ,  Hagit Merhavi ,  Andres Jaan Tack ,  Hendrigo Ricardo de Moraes

    IPC: H04L51/216 ,  G06F9/54

    Abstract: A first request to identify, among a plurality of user accounts, a subset of user accounts that are available to receive a transfer of a messaging conversation with a recipient device is received via a first application programming interface (API) call from a first client device associated with a first user account. A first response identifying the subset of user accounts that are available to receive the transfer of the messaging conversation is sent to the first client device responsive to receiving the first request. A second request to transfer the messaging conversation to a second user account identified among the subset of user accounts is received via a second API call from the first client device. The messaging conversation is transferred to the second user account to facilitate a continuation of the messaging conversation with the recipient device responsive to receiving the second request.

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