公开(公告)号：US20140133482A1

公开(公告)日：2014-05-15

申请号：US14158281

申请日：2014-01-17

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L29/12

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

Abstract translation: 一种用于操作多租话电话系统的方法和系统，包括存储从多个用户接收的呼叫请求的呼叫队列; 可扩展和可收缩的电话资源集群，其建立呼叫请求的呼叫会话; 计算系统容量要求的分析系统; 管理电话资源集群的扩展和操作的资源分配器; 以及用作呼叫会话的电话通信信道的多个电话网络信道。

公开(公告)号：US08570873B2

公开(公告)日：2013-10-29

申请号：US13743139

申请日：2013-01-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: G01R31/08

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

公开(公告)号：US20160323320A1

公开(公告)日：2016-11-03

申请号：US15184621

申请日：2016-06-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Mansfield Cooke ,  Jonas Boerjesson

IPC: H04L29/06

CPC classification number: H04L63/20 ,  H04L61/303 ,  H04L63/08 ,  H04L63/0807 ,  H04M3/42195 ,  H04W76/10

Abstract: A method and system for connecting a communication to a client including at a system bridge, establishing a client subscription connection with a client device; receiving an incoming communication request at the system bridge; publishing an incoming communication notification from the system bridge to the client device; receiving a client communication at the system bridge; and merging the incoming communication request into the client communication at the system bridge.

Abstract translation: 一种用于将通信连接到包括在系统桥上的客户端的方法和系统，与客户端设备建立客户端订阅连接; 在系统桥接收传入通信请求; 发布从系统桥接到客户端设备的传入通信通知; 在系统桥接收客户端通信; 并将传入的通信请求合并到系统桥上的客户端通信中。

公开(公告)号：US08755376B2

公开(公告)日：2014-06-17

申请号：US13743078

申请日：2013-01-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L12/66

CPC classification number: H04M7/0075 ,  H04L29/06027 ,  H04L65/1013 ,  H04L65/105 ,  H04L67/02 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/0021

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：US20130028251A1

公开(公告)日：2013-01-31

申请号：US13632798

申请日：2012-10-01

Applicant: TWILIO, INC.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Mansfield Cooke

IPC: H04L12/66

CPC classification number: H04M7/0075 ,  H04L29/06027 ,  H04L65/1013 ,  H04L65/105 ,  H04L67/02 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/0021

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：US20170142263A1

公开(公告)日：2017-05-18

申请号：US15419796

申请日：2017-01-30

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Mansfield Cooke

IPC: H04M15/00 ,  H04L12/14

CPC classification number: H04M15/77 ,  H04L12/1403 ,  H04L12/1446 ,  H04M15/8278 ,  H04W4/24

Abstract: A system and method for monitoring account usage on a platform that includes creating an account on a platform; assigning a usage model of the account; running an application of the account on the platform; monitoring usage of the application of the account; identifying a usage event of the usage model in the monitored usage; and generating an event response based on the usage event.

公开(公告)号：US08837465B2

公开(公告)日：2014-09-16

申请号：US13743080

申请日：2013-01-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L12/66 ,  H04M7/00 ,  H04M1/247

CPC classification number: H04L65/1069 ,  G06F9/541 ,  H04L9/0643 ,  H04L9/3247 ,  H04L65/1006 ,  H04L67/02 ,  H04M1/2473 ,  H04M7/0021 ,  H04M7/003

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

Abstract translation: 在一个实施例中，处理电话会话的方法包括：使用应用层协议与应用服务器进行通信; 用呼叫路由器处理电话指令; 并创建通过呼叫路由器应用程序编程接口（API）可访问的呼叫路由器资源。 在另一个实施例中，用于处理电话会话的系统包括：呼叫路由器，应用服务器的URI，由呼叫路由器执行的电话指令和呼叫路由器API资源。

公开(公告)号：US20130128743A1

公开(公告)日：2013-05-23

申请号：US13743139

申请日：2013-01-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M3/36 ,  H04M1/247

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

公开(公告)号：US20130028394A1

公开(公告)日：2013-01-31

申请号：US13632872

申请日：2012-10-01

Applicant: TWILIO, INC.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Mansfield Cooke

IPC: H04M3/22

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

公开(公告)号：US11637934B2

公开(公告)日：2023-04-25

申请号：US16704681

申请日：2019-12-05

Applicant: Twilio Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Mansfield Cooke

IPC: H04M15/00 ,  H04L12/14 ,  H04W4/24

Abstract: A system and method for monitoring account usage on a platform that includes creating an account on a platform; assigning a usage model of the account; running an application of the account on the platform; monitoring usage of the application of the account; identifying a usage event of the usage model in the monitored usage; and generating an event response based on the usage event.