公开(公告)号：US12289278B2

公开(公告)日：2025-04-29

申请号：US18531238

申请日：2023-12-06

Applicant: Twilio Inc.

Inventor： Peter Janovsky ,  Sergio Leottau ,  Eliot Flannery ,  Jaime Soto ,  Shayra Kamal

IPC: H04L51/21 ,  H04L47/625 ,  H04L51/226

Abstract: An example method of dynamically distributing messaging resources in a software as a service (SaaS) platform includes: receiving, by a processing device, from a first tenant associated with a first tenant set of a plurality of tenant sets, a request to forward a first message to a recipient within a specified destination; identifying, among a plurality of queues associated with the plurality of tenant sets, a subset of queues associated with the first tenant; queuing the first message into a first queue of the subset of queues associated with the first tenant; assigning, to each queue of the plurality of queues, a score reflecting a respective tenant portion of a messaging resource quota associated with the specified destination; retrieving a second message from a queue associated with a highest score; and forwarding the second message to a messaging gateway associated with the specified destination.

公开(公告)号：US20250168056A1

公开(公告)日：2025-05-22

申请号：US18510982

申请日：2023-11-16

Applicant: TWILIO INC.

Inventor： Michael Lasso ,  Darya Shcharbinskaya ,  Jiahui Cai ,  Alireza Farasat ,  Dmitry Rusanovsky ,  Amit Mahajan ,  Joshua Ramsden-Pogue ,  Mariana Simona Mihai ,  Peter Janovsky

IPC: H04L41/0659 ,  H04L41/0604 ,  H04L43/062 ,  H04L43/16

Abstract: A computing device can identify an anomaly based on metadata associated with network traffic messages corresponding to a particular account. After identifying the anomaly, the computing device can determine a failure score for the network traffic messages representing a failure rate for the message traffic. The computing device can determine a fluctuation score by comparing the network traffic messages in a current time period to a previous time period. The computing device can determine a sparsity score by analyzing the message traffic in a previous period of time. The computing device can generate an anomaly impact score based on the failure score, the fluctuation score, and the sparsity score and assign the anomaly to a severity bin based on the anomaly impact score.

公开(公告)号：US11882086B1

公开(公告)日：2024-01-23

申请号：US17853406

申请日：2022-06-29

Applicant: Twilio Inc.

Inventor： Peter Janovsky ,  Sergio Leottau ,  Eliot Flannery ,  Jaime Soto ,  Shayra Kamal

IPC: H04L51/21 ,  H04L47/625

CPC classification number: H04L51/21 ,  H04L47/626 ,  H04L47/6255

Abstract: An example method of dynamically distributing messaging resources in a software as a service (SaaS) platform includes: receiving, by a processing device, from a first tenant associated with a first tenant set of a plurality of tenant sets, a request to forward a first message to a recipient within a specified destination; identifying, among a plurality of queues associated with the plurality of tenant sets, a subset of queues associated with the first tenant; queuing the first message into a first queue of the subset of queues associated with the first tenant; assigning, to each queue of the plurality of queues, a score reflecting a respective tenant portion of a messaging resource quota associated with the specified destination; retrieving a second message from a queue associated with a highest score; and forwarding the second message to a messaging gateway associated with the specified destination.

公开(公告)号：US20240106780A1

公开(公告)日：2024-03-28

申请号：US18531238

申请日：2023-12-06

Applicant: Twilio Inc.

Inventor： Peter Janovsky ,  Sergio Leottau ,  Eliot Flannery ,  Jaime Soto ,  Shayra Kamal

IPC: H04L51/21 ,  H04L47/625

CPC classification number: H04L51/21 ,  H04L47/6255 ,  H04L47/626

Abstract: An example method of dynamically distributing messaging resources in a software as a service (SaaS) platform includes: receiving, by a processing device, from a first tenant associated with a first tenant set of a plurality of tenant sets, a request to forward a first message to a recipient within a specified destination; identifying, among a plurality of queues associated with the plurality of tenant sets, a subset of queues associated with the first tenant; queuing the first message into a first queue of the subset of queues associated with the first tenant; assigning, to each queue of the plurality of queues, a score reflecting a respective tenant portion of a messaging resource quota associated with the specified destination; retrieving a second message from a queue associated with a highest score; and forwarding the second message to a messaging gateway associated with the specified destination.

公开(公告)号：US20240007427A1

公开(公告)日：2024-01-04

申请号：US17853406

申请日：2022-06-29

Applicant: Twilio Inc.

Inventor： Peter Janovsky ,  Sergio Leottau ,  Eliot Flannery ,  Jaime Soto ,  Shayra Kamal

IPC: H04L51/21 ,  H04L47/625

CPC classification number: H04L51/21 ,  H04L47/626 ,  H04L47/6255

Abstract: An example method of dynamically distributing messaging resources in a software as a service (SaaS) platform includes: receiving, by a processing device, from a first tenant associated with a first tenant set of a plurality of tenant sets, a request to forward a first message to a recipient within a specified destination; identifying, among a plurality of queues associated with the plurality of tenant sets, a subset of queues associated with the first tenant; queuing the first message into a first queue of the subset of queues associated with the first tenant; assigning, to each queue of the plurality of queues, a score reflecting a respective tenant portion of a messaging resource quota associated with the specified destination; retrieving a second message from a queue associated with a highest score; and forwarding the second message to a messaging gateway associated with the specified destination.