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公开(公告)号：US20140208172A1
公开(公告)日：2014-07-24
申请号：US14220267
申请日：2014-03-20
Applicant: Verint Americas Inc.
Inventor： Christopher Schnurr , Frank Maurer
IPC: G06F11/34
CPC classification number: G06F9/4806 , G06F11/3438 , G06F11/3466 , G06F11/349 , G06F21/552 , G06F2201/86
Abstract: A data processing system (1) is programmed with an interface (2) for capturing events which arise, and a process engine (3) for automatically monitoring captured events to identify completion of steps, each comprising a plurality of events linked by dependency relationships; and to identify completion of processes, each comprising a plurality of steps linked by dependency relationships. Software functions (5) execute in response to output of the process engine (3). The process engine (3) processes events to recognise a plurality of potential steps, but terminates other potential steps when completion of a step is determined. The process engine (3) processes steps to recognise a plurality of potential processes, but terminates other potential process when completion of a process is determined. The dependency relationships include Boolean AND operators and Boolean OR operators. There is a discrete start event for each step and a discrete start step for each process. The engine executes a plurality of processes simultaneously, applying captured events in real time to relevant steps, some events being applied to a plurality of steps.
Abstract translation: 数据处理系统（1）被编程有用于捕获出现的事件的接口（2）和用于自动监视所捕获事件以识别步骤完成的过程引擎（3），每个步骤包括通过依赖关系链接的多个事件; 并且识别进程的完成，每个进程包括通过依赖关系链接的多个步骤。 软件功能（5）响应于过程引擎（3）的输出而执行。 处理引擎（3）处理事件以识别多个潜在步骤，但是当确定步骤的完成时终止其他可能的步骤。 过程引擎（3）处理步骤以识别多个潜在过程，但是当确定过程完成时终止其他潜在过程。 依赖关系包括布尔AND运算符和布尔OR运算符。 每个步骤都有一个离散的开始事件，每个进程都有一个离散的启动步骤。 引擎同时执行多个处理，将捕获的事件实时地应用于相关步骤，一些事件被应用于多个步骤。
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公开(公告)号：US09229768B2
公开(公告)日：2016-01-05
申请号：US14220249
申请日：2014-03-20
Applicant: Verint Americas Inc.
Inventor： Christopher Schnurr , Frank Maurer
CPC classification number: G06F9/4806 , G06F11/3438 , G06F11/3466 , G06F11/349 , G06F21/552 , G06F2201/86
Abstract: A data processing system (1) is programmed with an interface (2) for capturing events which arise, and a process engine (3) for automatically monitoring captured events to identify completion of steps, each comprising a plurality of events linked by dependency relationships; and to identify completion of processes, each comprising a plurality of steps linked by dependency relationships. Software functions (5) execute in response to output of the process engine (3). The process engine (3) processes events to recognize a plurality of potential steps, but terminates other potential steps when completion of a step is determined. The process engine (3) processes steps to recognize a plurality of potential processes, but terminates other potential process when completion of a process is determined. The dependency relationships include Boolean AND operators and Boolean OR operators. There is a discrete start event for each step and a discrete start step for each process. The engine executes a plurality of processes simultaneously, applying captured events in real time to relevant steps, some events being applied to a plurality of steps.
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3.发明授权Monitoring of computer events and steps linked by dependency relationships to generate completed processes data and determining the completed processes data meet trigger criteria 有权通过依赖关系监视计算机事件和步骤以生成完成的过程数据并确定完成的过程数据符合触发条件公开(公告)号：US09229769B2
公开(公告)日：2016-01-05
申请号：US14220267
申请日：2014-03-20
Applicant: Verint Americas Inc.
Inventor： Christopher Schnurr , Frank Maurer
CPC classification number: G06F9/4806 , G06F11/3438 , G06F11/3466 , G06F11/349 , G06F21/552 , G06F2201/86
Abstract: A data processing system (1) is programmed with an interface (2) for capturing events which arise, and a process engine (3) for automatically monitoring captured events to identify completion of steps, each comprising a plurality of events linked by dependency relationships; and to identify completion of processes, each comprising a plurality of steps linked by dependency relationships. Software functions (5) execute in response to output of the process engine (3). The process engine (3) processes events to recognize a plurality of potential steps, but terminates other potential steps when completion of a step is determined. The process engine (3) processes steps to recognize a plurality of potential processes, but terminates other potential process when completion of a process is determined. The dependency relationships include Boolean AND operators and Boolean OR operators. There is a discrete start event for each step and a discrete start step for each process. The engine executes a plurality of processes simultaneously, applying captured events in real time to relevant steps, some events being applied to a plurality of steps.
Abstract translation: 数据处理系统（1）被编程有用于捕获出现的事件的接口（2）和用于自动监视所捕获事件以识别步骤完成的过程引擎（3），每个步骤包括通过依赖关系链接的多个事件; 并且识别进程的完成，每个进程包括通过依赖关系链接的多个步骤。 软件功能（5）响应于过程引擎（3）的输出而执行。 处理引擎（3）处理事件以识别多个潜在步骤，但是当确定步骤的完成时终止其他可能的步骤。 过程引擎（3）处理步骤以识别多个潜在过程，但是当确定过程完成时终止其他潜在过程。 依赖关系包括布尔AND运算符和布尔OR运算符。 每个步骤都有一个离散的开始事件，每个进程都有一个离散的启动步骤。 引擎同时执行多个处理，将捕获的事件实时地应用于相关步骤，一些事件被应用于多个步骤。
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公开(公告)号：US20140325525A1
公开(公告)日：2014-10-30
申请号：US14220249
申请日：2014-03-20
Applicant: Verint Americas Inc.
Inventor： Christopher Schnurr , Frank Maurer
IPC: G06F9/48
CPC classification number: G06F9/4806 , G06F11/3438 , G06F11/3466 , G06F11/349 , G06F21/552 , G06F2201/86
Abstract: A data processing system (1) is programmed with an interface (2) for capturing events which arise, and a process engine (3) for automatically monitoring captured events to identify completion of steps, each comprising a plurality of events linked by dependency relationships; and to identify completion of processes, each comprising a plurality of steps linked by dependency relationships. Software functions (5) execute in response to output of the process engine (3). The process engine (3) processes events to recognise a plurality of potential steps, but terminates other potential steps when completion of a step is determined. The process engine (3) processes steps to recognise a plurality of potential processes, but terminates other potential process when completion of a process is determined. The dependency relationships include Boolean AND operators and Boolean OR operators. There is a discrete start event for each step and a discrete start step for each process. The engine executes a plurality of processes simultaneously, applying captured events in real time to relevant steps, some events being applied to a plurality of steps.
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