公开(公告)号：CA2563732A1

公开(公告)日：2005-11-17

申请号：CA2563732

申请日：2005-04-05

Applicant: CISCO TECH INC

Inventor： PATEL LABHESH ,  SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU

IPC: H04M3/42 ,  H04M3/46 ,  H04M7/00

Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

公开(公告)号：WO2005109844A3

公开(公告)日：2009-05-28

申请号：PCT/US2005011267

申请日：2005-04-05

Applicant: CISCO TECH INC ,  SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

Inventor： SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

IPC: H04M3/42 ,  H04M3/46 ,  H04M7/00

CPC classification number: H04L65/1046 ,  H04L65/1006 ,  H04M3/42102 ,  H04M3/42212 ,  H04M3/42365 ,  H04M3/465 ,  H04M2203/2044

Abstract: In one embodiment, a method for enhanced call pickup includes accessing data (Fig. 1, 12a) indicating a current status of each of one or more users in a call pickup group (CPG) (Fig. 1, 16) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

Abstract translation: 在一个实施例中，一种用于增强呼叫接收的方法包括访问指示呼叫代答组（CPG）（图1,16）中的一个或多个用户中的每一个的当前状态的数据（图1，12a） 传入电话呼叫对应于CPG的电话号码，并将数据传送到CPG中的一个或多个用户的一个或多个端点，以显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态，以便于第一用户对是否接听来电的决定。

公开(公告)号：WO2005109844A8

公开(公告)日：2006-11-23

申请号：PCT/US2005011267

申请日：2005-04-05

Applicant: CISCO TECH INC ,  SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

Inventor： SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

IPC: H04M3/42 ,  H04M3/46 ,  H04M7/00

CPC classification number: H04L65/1046 ,  H04L65/1006 ,  H04M3/42102 ,  H04M3/42212 ,  H04M3/42365 ,  H04M3/465 ,  H04M2203/2044

Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

Abstract translation: 在一个实施例中，一种用于增强呼叫接收的方法包括访问指示呼叫代答组（CPG）中的一个或多个用户中的每个的当前状态的数据，该呼叫代表组（CPG）相对于对应于CPG的电话号码的来话电话呼叫， 数据到CPG中一个或多个用户的一个或多个端点，以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态，以便于第一用户对是否接听来电的决定。

公开(公告)号：EP1882341A4

公开(公告)日：2014-09-03

申请号：EP06759122

申请日：2006-05-04

Applicant: CISCO TECH INC

Inventor： JENNINGS CULLEN F ,  FITZGERALD CARY W

IPC: H04L29/06 ,  H04L12/24 ,  H04L12/26 ,  H04L29/08

CPC classification number: H04L41/08 ,  H04L41/0843 ,  H04L41/0866 ,  H04L43/0811 ,  H04L63/0272 ,  H04L67/24 ,  H04L67/306

公开(公告)号：EP1757076A4

公开(公告)日：2010-08-25

申请号：EP05733870

申请日：2005-04-05

Applicant: CISCO TECH INC

Inventor： SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

IPC: H04M3/42 ,  H04L29/06 ,  H04M3/46 ,  H04M7/00

CPC classification number: H04L65/1046 ,  H04L65/1006 ,  H04M3/42102 ,  H04M3/42212 ,  H04M3/42365 ,  H04M3/465 ,  H04M2203/2044

Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

Abstract translation: 在一个实施例中，一种用于增强呼叫接收的方法包括访问指示呼叫代答组（CPG）中的一个或多个用户中的每一个的当前状态的数据，该呼叫接收组（CPG）相对于对应于CPG的电话号码的来话电话呼叫， 数据到CPG中一个或多个用户的一个或多个端点，以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户中的每一个的当前状态，以便于第一用户决定是否接听来电。