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公开(公告)号:DE602006019216D1
公开(公告)日:2011-02-10
申请号:DE602006019216
申请日:2006-03-24
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , CHAHROURI GEBRAN , SARKAR SHANTANU , PATEL LABHESH , KHOURI JOSEPH
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公开(公告)号:AT493723T
公开(公告)日:2011-01-15
申请号:AT06739488
申请日:2006-03-24
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , CHAHROURI GEBRAN , SARKAR SHANTANU , PATEL LABHESH , KHOURI JOSEPH
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公开(公告)号:DE60235498D1
公开(公告)日:2010-04-08
申请号:DE60235498
申请日:2002-12-11
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , MUKHERJI ARIJIT , PATEL LABHESH , WAKERLY JOHN F
IPC: H04L12/54 , H04L47/2416 , H04L47/31 , H04L47/765 , H04L47/80
Abstract: A method and system for providing destination-based call priority includes receiving a request to establish a connection to a dialed number. A priority for the connection is determined based on the dialed number. The connection is established based on the priority.
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公开(公告)号:DE602006019411D1
公开(公告)日:2011-02-17
申请号:DE602006019411
申请日:2006-05-01
Applicant: CISCO TECH INC
Inventor: PATEL LABHESH , SHAFFER SHMUEL , CABALLERO-MCCANN DENISE G , LEVY STEPHEN , TOEBES JOHN A
IPC: H04L29/08
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公开(公告)号:AT494719T
公开(公告)日:2011-01-15
申请号:AT06752159
申请日:2006-05-01
Applicant: CISCO TECH INC
Inventor: PATEL LABHESH , SHAFFER SHMUEL , CABALLERO-MCCANN DENISE , LEVY STEPHEN , TOEBES JOHN
IPC: H04L29/08
Abstract: A system and method for providing interactive communications includes receiving a communication from an originator destined for a persona. An identity of the persona is determined and one or more rules associated with the identity of the persona is determined. Presence information of the persona is obtained. The communication is sent to the persona in accordance with the determination of the identity of the persona, the one or more rules associated with the identity, and the presence information of the persona.
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公开(公告)号:AU2003259748B2
公开(公告)日:2009-01-29
申请号:AU2003259748
申请日:2003-08-12
Applicant: CISCO TECH INC
Inventor: PATEL LABHESH , SARKAR SHANTANU , SHAFFER SHMUEL
Abstract: A system and method for providing fault tolerant IP services includes establishing a first communication session between an originating telephony device and an application server, through a primary call manager. Failure of the primary call manager may be detected. A second communication session between the application server and a destination telephony device may be established via a back-up call manager. The first communication and the second communication session may be coupled at the application server to establish two-way communication between the originating telephony device and the destination telephony device.
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公开(公告)号:AU2002351346B2
公开(公告)日:2008-08-21
申请号:AU2002351346
申请日:2002-12-11
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , SARKAR SHANTANU , PATEL LABHESH
Abstract: A method for indicating the priority of a Voice Over Internet Protocol (VoIP) call includes receiving a dialed number for a connection, generating a call set up request including the dialed number, receiving a priority for the call based on user input provided contemporaneously with the dialed number, generating a priority indicator based on the priority, and transmitting the call setup request and priority indicator to a destination device.
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公开(公告)号:AT444645T
公开(公告)日:2009-10-15
申请号:AT03793036
申请日:2003-08-12
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , PATEL LABHESH , SARKAR SHANTANU
Abstract: A system and method for providing fault tolerant IP services includes establishing a first communication session between an originating telephony device and an application server, through a primary call manager. Failure of the primary call manager may be detected. A second communication session between the application server and a destination telephony device may be established via a back-up call manager. The first communication and the second communication session may be coupled at the application server to establish two-way communication between the originating telephony device and the destination telephony device.
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公开(公告)号:GB2429368B
公开(公告)日:2008-12-17
申请号:GB0613490
申请日:2005-01-04
Applicant: CISCO TECH INC
Inventor: SHAFFER SHMUEL , LEE JOHNNY HSIENCHOW , SARKAR SHANTANU , PATEL LABHESH
Abstract: A system and method for communicating messages includes receiving, from a first client associated with a calling party, a request for connection with a second client. A called party associated with the second client is notified that the request for connection was received, in response to receiving the request for connection. A connection processing instruction may be received from a third client associated with the called party. In accordance with a particular embodiment of the present invention, the request for connection may be processed in accordance with the connection processing instruction.
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公开(公告)号:CA2563732A1
公开(公告)日:2005-11-17
申请号:CA2563732
申请日:2005-04-05
Applicant: CISCO TECH INC
Inventor: PATEL LABHESH , SHAFFER SHMUEL , FITZGERALD CARY W , SARKAR SHANTANU
Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.
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