5.
    发明专利
    未知

    公开(公告)号:AT494719T

    公开(公告)日:2011-01-15

    申请号:AT06752159

    申请日:2006-05-01

    Applicant: CISCO TECH INC

    Abstract: A system and method for providing interactive communications includes receiving a communication from an originator destined for a persona. An identity of the persona is determined and one or more rules associated with the identity of the persona is determined. Presence information of the persona is obtained. The communication is sent to the persona in accordance with the determination of the identity of the persona, the one or more rules associated with the identity, and the presence information of the persona.

    System and method for providing fault tolerant IP services

    公开(公告)号:AU2003259748B2

    公开(公告)日:2009-01-29

    申请号:AU2003259748

    申请日:2003-08-12

    Applicant: CISCO TECH INC

    Abstract: A system and method for providing fault tolerant IP services includes establishing a first communication session between an originating telephony device and an application server, through a primary call manager. Failure of the primary call manager may be detected. A second communication session between the application server and a destination telephony device may be established via a back-up call manager. The first communication and the second communication session may be coupled at the application server to establish two-way communication between the originating telephony device and the destination telephony device.

    Priority indication for voice over internet protocol calls

    公开(公告)号:AU2002351346B2

    公开(公告)日:2008-08-21

    申请号:AU2002351346

    申请日:2002-12-11

    Applicant: CISCO TECH INC

    Abstract: A method for indicating the priority of a Voice Over Internet Protocol (VoIP) call includes receiving a dialed number for a connection, generating a call set up request including the dialed number, receiving a priority for the call based on user input provided contemporaneously with the dialed number, generating a priority indicator based on the priority, and transmitting the call setup request and priority indicator to a destination device.

    8.
    发明专利
    未知

    公开(公告)号:AT444645T

    公开(公告)日:2009-10-15

    申请号:AT03793036

    申请日:2003-08-12

    Applicant: CISCO TECH INC

    Abstract: A system and method for providing fault tolerant IP services includes establishing a first communication session between an originating telephony device and an application server, through a primary call manager. Failure of the primary call manager may be detected. A second communication session between the application server and a destination telephony device may be established via a back-up call manager. The first communication and the second communication session may be coupled at the application server to establish two-way communication between the originating telephony device and the destination telephony device.

    ENHANCED CALL PICKUP
    10.
    发明专利

    公开(公告)号:CA2563732A1

    公开(公告)日:2005-11-17

    申请号:CA2563732

    申请日:2005-04-05

    Applicant: CISCO TECH INC

    Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

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