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    ENHANCED CALL PICKUP
    1.
    发明申请
    ENHANCED CALL PICKUP 审中-公开
    增强电话取件

    公开(公告)号：WO2005109844A3

    公开(公告)日：2009-05-28

    申请号：PCT/US2005011267

    申请日：2005-04-05

    Applicant: CISCO TECH INC ,  SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

    Inventor： SHAFFER SHMUEL ,  FITZGERALD CARY W ,  SARKAR SHANTANU ,  PATEL LABHESH

    IPC: H04M3/42 ,  H04M3/46 ,  H04M7/00

    CPC classification number: H04L65/1046 ,  H04L65/1006 ,  H04M3/42102 ,  H04M3/42212 ,  H04M3/42365 ,  H04M3/465 ,  H04M2203/2044

    Abstract: In one embodiment, a method for enhanced call pickup includes accessing data (Fig. 1, 12a) indicating a current status of each of one or more users in a call pickup group (CPG) (Fig. 1, 16) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

    Abstract translation: 在一个实施例中，一种用于增强呼叫接收的方法包括访问指示呼叫代答组（CPG）（图1,16）中的一个或多个用户中的每一个的当前状态的数据（图1，12a） 传入电话呼叫对应于CPG的电话号码，并将数据传送到CPG中的一个或多个用户的一个或多个端点，以显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态，以便于第一用户对是否接听来电的决定。

    DYNAMIC SPEED DIAL NUMBER MAPPING
    3.
    发明申请
    DYNAMIC SPEED DIAL NUMBER MAPPING 审中-公开
    动态速度拨号号码映射

    公开(公告)号：WO2007140435A3

    公开(公告)日：2008-10-30

    申请号：PCT/US2007070021

    申请日：2007-05-31

    Applicant: CISCO TECH INC ,  PATEL LABHESH ,  SHAFFER SHMUEL ,  KUMAR SANJEEV ,  JAIN MUKUL

    Inventor： PATEL LABHESH ,  SHAFFER SHMUEL ,  KUMAR SANJEEV ,  JAIN MUKUL

    IPC: H04M1/00 ,  H04B1/38 ,  H04Q7/14

    CPC classification number: H04M1/7258 ,  H04M1/2745 ,  H04M1/274516 ,  H04M1/7255 ,  H04M1/72552

    Abstract: A method of facilitating a telephonic response to an electronic message is described. The method includes determining at least one telephone number from a received electronic message, and assigning the determined telephone number dynamically to a button on the telephone to provide a speed dial button on the telephone. Determining the telephone number may include comparing an electronic mail address in an address field of the electronic message with a telephone directory to determine a telephone number associated with the address. If the electronic message is a text or a voice message, determining the telephone number may include parsing a body of the message to determine a telephone number, if present, which has been included into the body of the text message.

    Abstract translation: 描述了一种促进对电子消息的电话响应的方法。 该方法包括从接收到的电子消息确定至少一个电话号码，并且将确定的电话号码动态地分配给电话上的按钮，以在电话上提供快速拨号按钮。 确定电话号码可以包括将电子消息的地址字段中的电子邮件地址与电话簿进行比较，以确定与地址相关联的电话号码。 如果电子消息是文本或语音消息，则确定电话号码可以包括解析消息的主体以确定已被包括在文本消息正文中的电话号码（如果存在）。

    METHOD AND SYSTEM FOR GROUPING VOICE MESSAGES USING SPEAKER RECOGNITION
    4.
    发明申请
    METHOD AND SYSTEM FOR GROUPING VOICE MESSAGES USING SPEAKER RECOGNITION 审中-公开
    使用声音识别分组语音信息的方法和系统

    公开(公告)号：WO2008109278A1

    公开(公告)日：2008-09-12

    申请号：PCT/US2008/054835

    申请日：2008-02-25

    Applicant: CISCO TECHNOLOGY, INC. ,  SHAFFER, Shmuel ,  PATEL, Labhesh ,  JAIN, Mukul ,  KUMAR, Sanjeev

    Inventor： SHAFFER, Shmuel ,  PATEL, Labhesh ,  JAIN, Mukul ,  KUMAR, Sanjeev

    IPC: H04M3/533

    CPC classification number: H04M3/5335 ,  H04M3/436 ,  H04M2201/41

    Abstract: Performing speaker recognition on voice-mail messages for grouping or sorting of voicemails according to sender. Using the terminology of the application: a method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification.

    Abstract translation: 根据发件人对语音邮件消息进行扬声器识别，进行语音邮件的分组或排序。 使用应用的术语：用于对语音消息进行分组的方法包括从语音消息中提取语音签名并使用与语音签名相关联的标识来标记语音消息。 该方法还包括基于识别对语音消息进行分组。

    TECHNIQUES FOR TRACKING COMMUNICATION FREQUENCY ACROSS COMMUNICATION MODALITIES
    5.
    发明申请
    TECHNIQUES FOR TRACKING COMMUNICATION FREQUENCY ACROSS COMMUNICATION MODALITIES 审中-公开

    公开(公告)号：WO2007123821A3

    公开(公告)日：2007-11-01

    申请号：PCT/US2007/008631

    申请日：2007-04-04

    Applicant: CISCO TECHNOLOGY, INC. ,  PATEL, Labhesh ,  KUMAR, Sanjeev ,  KHOURI, Joseph ,  JAIN, Mukul

    Inventor： PATEL, Labhesh ,  KUMAR, Sanjeev ,  KHOURI, Joseph ,  JAIN, Mukul

    IPC: H04M3/42 ,  H04Q7/22 ,  H04Q7/38

    Abstract: In on embodiment, techniques for providing alerts to a user when a communication frequency pattern between a user and a contact has not occurred during a pre-determined amount of time are provided. Communication records between the contact and the user can be analyzed to determine if the communication frequency pattern with the contact during the pre-determined amount of time does not meet pre-determined criteria. For example, the criteria may be generate an alert if communications do not occur in the last month, generate an alert if less than five communications occur in the last six months, or any other communication pattern. Also, the content of a communication may be analyzed to determine if a certain topic has been discussed. If a certain topic has not been discussed during the pre-determined amount of time, an alert may also be generated reminding the user that the topic has not been discussed.

    EMAIL TEXT-TO-SPEECH CONVERSION IN SENDER'S VOICE
    6.
    发明申请
    EMAIL TEXT-TO-SPEECH CONVERSION IN SENDER'S VOICE 审中-公开
    发送者语音中的电子邮件语音转换

    公开(公告)号：WO2007087120A2

    公开(公告)日：2007-08-02

    申请号：PCT/US2007000077

    申请日：2007-01-03

    Applicant: CISCO TECH INC ,  KUMAR SANJEEV ,  PATEL LABHESH ,  KHOURI JOSEPH ,  JAIN MUKUL

    Inventor： KUMAR SANJEEV ,  PATEL LABHESH ,  KHOURI JOSEPH ,  JAIN MUKUL

    IPC: G06F15/16

    CPC classification number: G06Q10/107 ,  G10L13/00

    Abstract: Multiple authors' voices can be used in a text-to-speech (TTS) conversion of an email thread so that each part of the thread is read in that author's voice. A tag is used to identify which text portion corresponds to which author. Voice characteristics can be originated from an author's sending device or can be centrally stored in a voice characteristic database at a unified messaging server and provided to a recipient of the email thread. A similar approach can be used in a single document such as a change-tracked document that is being edited by multiple authors. The different voice characteristics of authors corresponding to different parts of the document can be accessed for TTS conversion so that a person listening on an audio device (e.g., phone, VoIP phone, cell phone, etc.) can identify the author of a specific part without the use of text or other displayed information. Voice characteristics can be centrally stored and delivered to users of audio devices to be used with a variety of text communications.

    Abstract translation: 多个作者的声音可以用于电子邮件线程的文本到语音（TTS）转换，以便线程的每个部分都以该作者的声音读取。 标签用于标识哪个文本部分对应于哪个作者。 语音特征可以来自作者的发送设备，或者可以集中地存储在统一消息服务器的语音特征数据库中，并提供给电子邮件线程的接收者。 类似的方法可以在单个文档中使用，例如由多个作者编辑的变更跟踪文档。 可以访问对应于文档不同部分的作者的不同语音特征，以进行TTS转换，以便在音频设备（例如，电话，VoIP电话，手机等）上聆听的人可以识别特定部分的作者 不使用文字或其他显示信息。 语音特征可以集中存储并传递给音频设备的用户，以便与各种文本通信一起使用。

    SYSTEM AND METHOD FOR VOICE SCHEDULING AND MULTIMEDIA ALERTING
    7.
    发明申请
    SYSTEM AND METHOD FOR VOICE SCHEDULING AND MULTIMEDIA ALERTING 审中-公开
    用于语音调度和多媒体报警的系统和方法

    公开(公告)号：WO2005117410A2

    公开(公告)日：2005-12-08

    申请号：PCT/US2005/013676

    申请日：2005-04-21

    Applicant: CISCO TECHNOLOGY, INC. ,  LEE, Johnny, H. ,  CRUZ, Aristotle, H. ,  JABBOUR, Fadi, R. ,  LEE, David, C. ,  PATEL, Labhesh

    Inventor： LEE, Johnny, H. ,  CRUZ, Aristotle, H. ,  JABBOUR, Fadi, R. ,  LEE, David, C. ,  PATEL, Labhesh

    IPC: H04M11/10

    CPC classification number: H04L67/24 ,  H04L51/04 ,  H04M11/10

    Abstract: A method for communicating a reminder message includes establishing a first connection between a user and a reminder center. The method includes communicating, from the user to the reminder center, a reminder time. The method also includes scheduling a reminder message at the reminder center, and terminating the first connection between the user and the reminder center. The method includes selecting, at the reminder center, a preferred endpoint associated with the user, from a plurality of endpoints associated with the user. The method also includes attempting to establish a second connection between the user and the reminder center, using the preferred endpoint associated with the user, at approximately the reminder time, and communicating the reminder message from the reminder center to the user.

    Abstract translation: 用于传达提醒消息的方法包括建立用户和提醒中心之间的第一连接。 该方法包括从用户向提醒中心传达提醒时间。 该方法还包括在提醒中心处调度提醒消息，并终止用户和提醒中心之间的第一连接。 所述方法包括在提醒中心从与用户相关联的多个端点中选择与用户相关联的优选端点。 该方法还包括在大约提醒时间，使用与用户相关联的优选端点，尝试在用户和提醒中心之间建立第二连接，并将提醒消息从提醒中心传送给用户。

    ENHANCED CALL PICKUP
    8.
    发明申请
    ENHANCED CALL PICKUP 审中-公开
    增强电话取件

    公开(公告)号：WO2005109844A2

    公开(公告)日：2005-11-17

    申请号：PCT/US2005/011267

    申请日：2005-04-05

    Applicant: CISCO TECHNOLOGIES, INC. ,  SHAFFER, Shmuel ,  FITZGERALD, Cary, W ,  SARKAR, Shantanu ,  PATEL, Labhesh

    Inventor： SHAFFER, Shmuel ,  FITZGERALD, Cary, W ,  SARKAR, Shantanu ,  PATEL, Labhesh

    IPC: H04M3/42

    CPC classification number: H04L65/1046 ,  H04L65/1006 ,  H04M3/42102 ,  H04M3/42212 ,  H04M3/42365 ,  H04M3/465 ,  H04M2203/2044

    Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

    Abstract translation: 在一个实施例中，一种用于增强呼叫接收的方法包括访问指示呼叫代答组（CPG）中的一个或多个用户中的每个的当前状态的数据，该呼叫代表组（CPG）相对于对应于CPG的电话号码的来话电话呼叫， 数据到CPG中一个或多个用户的一个或多个端点，以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态，以便于第一用户对是否接听来电的决定。

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