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    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    2.
    发明申请
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 审中-公开
    将数据提供给交互式语音响应（IVR）系统的方法和装置

    公开(公告)号：WO2007115338A3

    公开(公告)日：2008-08-07

    申请号：PCT/US2007066120

    申请日：2007-04-06

    Applicant: CISCO TECH INC ,  PATEL LABHESH ,  KUMAR SANJEEV ,  CHIRPUTKAR ASHISH S ,  PEARCE CHRISTOPHER E

    Inventor： PATEL LABHESH ,  KUMAR SANJEEV ,  CHIRPUTKAR ASHISH S ,  PEARCE CHRISTOPHER E

    IPC: G10L15/00

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Abstract translation: 描述了一种方法和系统来向交互式语音响应（IVR）系统提供数据。 该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别（OCR）模块。 此后，可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。 提取的数据可以被传送到设备，并且可以监视提取的数据对应于图像中的数据的确认。 例如，该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。 可以将选项传送到设备以呈现给用户。 在接收到由用户选择的选项的指示时，IVR系统可以被配置为允许经由用户选择的选项接收图像。

    SYSTEM AND METHOD FOR PROVIDING A HANDOFF LEG ASSOCIATED WITH A PREEXISTING LEG IN A NETWORK ENVIRONMENT
    5.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING A HANDOFF LEG ASSOCIATED WITH A PREEXISTING LEG IN A NETWORK ENVIRONMENT 审中-公开
    在网络环境中提供与预防专家组相关的手持式手枪的系统和方法

    公开(公告)号：WO2006062646A3

    公开(公告)日：2007-04-12

    申请号：PCT/US2005040228

    申请日：2005-11-04

    Applicant: CISCO TECH INC ,  JAGADEESAN RAMANATHAN T ,  NGUYEN BICH T ,  CHUNG ANDREW C ,  PEARCE CHRISTOPHER E

    Inventor： JAGADEESAN RAMANATHAN T ,  NGUYEN BICH T ,  CHUNG ANDREW C ,  PEARCE CHRISTOPHER E

    IPC: H04W36/14

    CPC classification number: H04W36/14 ,  H04W36/0055

    Abstract: A method for facilitating communications between wireless networks is provided that includes communicating with a mobile station (28) and transferring a communication session from a first wireless link to a second wireless link. The mobile station (28) is operable to negotiate a first wireless link with a first wireless network (12), to establish a communication session with a device using the first wireless link, and to facilitate a session handoff with a second wireless link with the second wireless network (14) using the second wireless interface. The handoff is enabled by associating the first wireless link to the second wireless link.

    Abstract translation: 提供了一种促进无线网络之间的通信的方法，其包括与移动站（28）进行通信并将通信会话从第一无线链路传送到第二无线链路。 移动站（28）可操作以与第一无线网络（12）协商第一无线链路，以便与使用第一无线链路的设备建立通信会话，并且促进与第二无线链路的会话切换 第二无线网络（14）。 通过将第一无线链路与第二无线链路相关联来实现越区切换。

    HANDOFF OF COMMUNICATION SESSIONS BETWEEN CELLULAR AND DESKTOP TELEPHONES
    6.
    发明申请
    HANDOFF OF COMMUNICATION SESSIONS BETWEEN CELLULAR AND DESKTOP TELEPHONES 审中-公开
    蜂窝电话和桌面电话之间通信会议的讨论

    公开(公告)号：WO2006055221B1

    公开(公告)日：2007-03-08

    申请号：PCT/US2005039120

    申请日：2005-10-27

    Applicant: CISCO TECH INC ,  PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T

    Inventor： PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T

    IPC: H04W36/14

    CPC classification number: H04M3/42314 ,  H04L63/083 ,  H04M3/42263 ,  H04M3/58 ,  H04M2203/1091 ,  H04W12/06 ,  H04W36/00

    Abstract: A method for effecting handoff of a communication session between a cellular telephone and a desktop telephone includes anchoring a communication session involving a remote device and a cellular telephone in an enterprise network such that signaling for the communication session passes through an element of the enterprise network; receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network; placing the remote device in a holding state in response to the indication; and coupling the desktop telephone to the remote device to resume the communication session.

    Abstract translation: 实现蜂窝电话和桌面电话之间的通信会话的切换的方法包括将涉及远程设备和蜂窝电话的通信会话锚定在企业网络中，使得通信会话的信令通过企业网络的元件; 接收从所述蜂窝电话切换所述通信会话到耦合到所述企业网络的台式电话的指示; 响应于所述指示将所述远程设备置于保持状态; 并将桌面电话连接到远程设备以恢复通信会话。

    HANDOFF BETWEEN CELLULAR AND ENTERPRISE WIRELESS NETWORKS
    7.
    发明申请
    HANDOFF BETWEEN CELLULAR AND ENTERPRISE WIRELESS NETWORKS 审中-公开
    蜂窝和企业无线网络之间的切换

    公开(公告)号：WO2006031419A3

    公开(公告)日：2006-11-30

    申请号：PCT/US2005030569

    申请日：2005-08-30

    Applicant: CISCO TECH INC ,  PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T ,  NGUYEN BICH T

    Inventor： PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T ,  NGUYEN BICH T

    IPC: H04W36/14 ,  H04W84/04 ,  H04W84/12

    CPC classification number: H04W36/14 ,  H04M3/4234 ,  H04M2207/18 ,  H04W8/12 ,  H04W84/12 ,  H04W84/16 ,  H04W88/06

    Abstract: A mobile station includes a first wireless interface that can couple to a first wireless network, a second wireless interface that can couple to a second wireless network, and a controller. The controller can negotiate a first wireless link with the first wireless network using the first wireless interface and establish a communication session with a remote device using the first wireless link. The controller can also detect a session handoff trigger, negotiate a second wireless link with the second wireless network using the second wireless interface in response to the session handoff trigger, and invoke a private branch exchange feature to transfer the communication session from the first wireless link to the second wireless link.

    Abstract translation: 移动站包括可以耦合到第一无线网络的第一无线接口，可耦合到第二无线网络的第二无线接口和控制器。 控制器可以使用第一无线接口与第一无线网络协商第一无线链路，并使用第一无线链路与远程设备建立通信会话。 所述控制器还可以检测会话切换触发，响应于所述会话切换触发而使用所述第二无线接口与所述第二无线网络协商第二无线链路，并且调用专用分支交换特征以将所述通信会话从所述第一无线链路 到第二个无线链路。

    SYSTEM AND METHOD FOR PROVIDING RSVP RESERVATIONS IN A SHARED LINE ENVIRONMENT
    8.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING RSVP RESERVATIONS IN A SHARED LINE ENVIRONMENT 审中-公开
    用于在共享线路环境中提供RSVP保留的系统和方法

    公开(公告)号：WO2006083621A3

    公开(公告)日：2009-02-26

    申请号：PCT/US2006002454

    申请日：2006-01-25

    Applicant: CISCO TECH INC ,  CHEN RONGXUAN V ,  DHESIKAN SUBHASRI ,  RESTRICK JOHN K JR ,  HENNING SCOTT A ,  PEARCE CHRISTOPHER E ,  WU MARTIN W

    Inventor： CHEN RONGXUAN V ,  DHESIKAN SUBHASRI ,  RESTRICK JOHN K JR ,  HENNING SCOTT A ,  PEARCE CHRISTOPHER E ,  WU MARTIN W

    IPC: H04J3/16 ,  H04L12/28

    CPC classification number: H04L47/801 ,  H04L47/70 ,  H04L47/724

    Abstract: An apparatus for communicating data in a shared line environment is provided that includes a first reservation element operable to communicate with a second reservation element. The first reservation element is associated with a first location (12) and the second reservation element is associated with a second location (14). A call may be initiated between the first location and the second location, the second location having one or more end-user devices (36) that share a common line. The first reservation element (28a) is operable to reserve bandwidth associated with a connection that involves the first location and the second location before the call occurs.

    Abstract translation: 提供了一种用于在共享线路环境中传送数据的装置，其包括可操作以与第二预留元件通信的第一预留元件。 第一预留元素与第一位置（12）相关联，并且第二预留元素与第二位置（14）相关联。 可以在第一位置和第二位置之间发起呼叫，第二位置具有共享公共线路的一个或多个终端用户设备（36）。 第一预留元件（28a）可操作以在呼叫发生之前预留与涉及第一位置和第二位置的连接相关联的带宽。

    HANDOFF OF COMMUNICATION SESSIONS BETWEEN CELLULAR AND DESKTOP TELEPHONES
    10.
    发明申请
    HANDOFF OF COMMUNICATION SESSIONS BETWEEN CELLULAR AND DESKTOP TELEPHONES 审中-公开
    蜂窝电话和桌面电话之间通信会话的处理

    公开(公告)号：WO2006055221A2

    公开(公告)日：2006-05-26

    申请号：PCT/US2005039120

    申请日：2005-10-27

    Applicant: CISCO TECH INC ,  PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T

    Inventor： PEARCE CHRISTOPHER E ,  JAGADEESAN RAMANATHAN T

    IPC: H04W36/14

    CPC classification number: H04M3/42314 ,  H04L63/083 ,  H04M3/42263 ,  H04M3/58 ,  H04M2203/1091 ,  H04W12/06 ,  H04W36/00

    Abstract: A method for effecting handoff of a communication session between a cellular telephone and a desktop telephone includes anchoring a communication session involving a remote device and a cellular telephone in an enterprise network such that signaling for the communication session passes through an element of the enterprise network; receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network; placing the remote device in a holding state in response to the indication; and coupling the desktop telephone to the remote device to resume the communication session.

    Abstract translation: 实现蜂窝电话和桌面电话之间的通信会话切换的方法包括将涉及远程设备和蜂窝电话的通信会话锚定在企业网络中，使得通信会话的信令通过企业网络的元件; 接收将所述通信会话从所述蜂窝电话切换到耦合到所述企业网络的台式电话的指示; 响应于所述指示将所述远程设备置于保持状态; 并将桌面电话连接到远程设备以恢复通信会话。

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