公开(公告)号：WO0167731A3

公开(公告)日：2002-08-08

申请号：PCT/US0107137

申请日：2001-03-05

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： KEPLER MICHAEL ,  ELSEY NICHOLAS J ,  ESSEX MICHAEL ,  STAFFORD JOHN S ,  TIMMINS TIMOTHY A

IPC: G06Q10/02 ,  H04M3/493 ,  G06F17/60 ,  G07F17/42

CPC classification number: H04M3/4931 ,  G06Q10/02

Abstract: A system and method is described for providing concierge-like services to individuals requesting such services comprising a pool of operators agents capable of receiving the request for concierge-like services and generating an electronic ticket representing such request and a pool of fulfillment agents capable of receiving the electronic ticket and engaging in such action as necessary to fulfill the request. The agents are networked to directory assistance and concierge databases and to third-party providers of concierge services to facilitate the process.

Abstract translation: 描述了一种系统和方法，用于向请求此类服务的个人提供礼宾类服务，包括能够接收礼宾类服务的请求的运营商代理池，并生成表示此类请求的电子票证和能够接收的履行代理池 电子机票，并采取必要的行动来履行请求。 代理商联网到目录帮助和礼宾数据库以及礼宾服务的第三方提供商，以促进过程。

公开(公告)号：AU4344801A

公开(公告)日：2001-09-17

申请号：AU4344801

申请日：2001-03-05

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： KEPLER MICHAEL ,  ELSEY NICHOLAS J ,  ESSEX MICHAEL ,  STAFFORD JOHN S ,  TIMMINS TIMOTHY A

IPC: G06Q10/02 ,  H04M3/493 ,  G06F17/60 ,  G07F17/42

公开(公告)号：CA2402209A1

公开(公告)日：2001-09-13

申请号：CA2402209

申请日：2001-03-05

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： ELSEY NICHOLAS J ,  ESSEX MICHAEL ,  STAFFORD JOHN S ,  TIMMINS TIMOTHY A ,  KEPLER MICHAEL

IPC: G06Q10/02 ,  H04M3/493 ,  G06F17/60 ,  G07F17/42

Abstract: A system and method is described for providing concierge-like services to individuals requesting such services comprising a pool of operators agents capable of receiving the request for concierge-like services and generating an electronic ticket representing such request and a pool of fulfillment agents capable of receiving the electronic ticket and engaging in such action as necessary to fulfill the request. The agents are networked to directory assistance and concierge databases and to third-party providers of concierge services to facilitate the process.