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1.发明申请DIRECTORY ASSISTANCE SYSTEM CAPABLE OF PROVIDING TELEPHONIC CONCIERGE SERVICES 审中-公开能够提供电话服务的电话辅助系统
公开(公告)号：WO0167731A3
公开(公告)日：2002-08-08
申请号：PCT/US0107137
申请日：2001-03-05
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： KEPLER MICHAEL , ELSEY NICHOLAS J , ESSEX MICHAEL , STAFFORD JOHN S , TIMMINS TIMOTHY A
CPC classification number: H04M3/4931 , G06Q10/02
Abstract: A system and method is described for providing concierge-like services to individuals requesting such services comprising a pool of operators agents capable of receiving the request for concierge-like services and generating an electronic ticket representing such request and a pool of fulfillment agents capable of receiving the electronic ticket and engaging in such action as necessary to fulfill the request. The agents are networked to directory assistance and concierge databases and to third-party providers of concierge services to facilitate the process.
Abstract translation: 描述了一种系统和方法，用于向请求此类服务的个人提供礼宾类服务，包括能够接收礼宾类服务的请求的运营商代理池，并生成表示此类请求的电子票证和能够接收的履行代理池 电子机票，并采取必要的行动来履行请求。 代理商联网到目录帮助和礼宾数据库以及礼宾服务的第三方提供商，以促进过程。
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Patent Agency Ranking
公开(公告)号：CA2390063C
公开(公告)日：2011-05-03
申请号：CA2390063
申请日：2000-11-09
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： ELSEY NICHOLAS J , KEPLER MICHAEL A , ESSEX MICHAEL , STAFFORD JOHN S
Abstract: Individuals and groups of individuals, such as corporations, are provided access to one or more private directories. The private directories can be edited by an administrator. Access to the private directories may be limited by administrators of the private directories. Access to private directories is provided via a connection to directory assistance providers. Directory service providers are capable of facilitating the administration of the private directories as well as connecting users of private directories to contacts in the private directories. Access to the private directory may be obtained via an internet connection.
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公开(公告)号：AU1598301A
公开(公告)日：2001-06-06
申请号：AU1598301
申请日：2000-11-09
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： ELSEY NICHOLAS J , KEPLER MICHAEL A , ESSEX MICHAEL , STAFFORD JOHN S
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公开(公告)号：CA2390063A1
公开(公告)日：2001-05-17
申请号：CA2390063
申请日：2000-11-09
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： ESSEX MICHAEL , STAFFORD JOHN S , ELSEY NICHOLAS J , KEPLER MICHAEL A
Abstract: Individuals and groups of individuals, such as corporations, are provided access to one or more private directories. The private directories can be edited by an administrator. Access to the private directories may be limited by administrators of the private directories. Access to private directories is provided via a connection to directory assistance providers. Directory servi ce providers are capable of facilitating the administration of the private directories as well as connecting users of private directories to contacts i n the private directories. Access to the private directory may be obtained via an internet connection.
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公开(公告)号：AU4344801A
公开(公告)日：2001-09-17
申请号：AU4344801
申请日：2001-03-05
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： KEPLER MICHAEL , ELSEY NICHOLAS J , ESSEX MICHAEL , STAFFORD JOHN S , TIMMINS TIMOTHY A
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公开(公告)号：CA2402209A1
公开(公告)日：2001-09-13
申请号：CA2402209
申请日：2001-03-05
Applicant: METRO ONE TELECOMMUNICATIONS
Inventor： ELSEY NICHOLAS J , ESSEX MICHAEL , STAFFORD JOHN S , TIMMINS TIMOTHY A , KEPLER MICHAEL
Abstract: A system and method is described for providing concierge-like services to individuals requesting such services comprising a pool of operators agents capable of receiving the request for concierge-like services and generating an electronic ticket representing such request and a pool of fulfillment agents capable of receiving the electronic ticket and engaging in such action as necessary to fulfill the request. The agents are networked to directory assistance and concierge databases and to third-party providers of concierge services to facilitate the process.
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