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公开(公告)号:US20250124238A1
公开(公告)日:2025-04-17
申请号:US18912395
申请日:2024-10-10
Applicant: Maplebear Inc.
Inventor: Benjamin Knight , Kenneth Jason Sanchez , Matthew Negrin , Licheng Yin , Christopher Billman , Rebecca Riso
IPC: G06F40/40 , G06F40/205
Abstract: An online system generates text-based representations of various types of data for processing using a large language model. The online system extracts location data from a map of a source location and converts the location data into a text-based representation of the location data. The online system receives a set of item identifiers from a client device of a user and generates an LLM prompt based on the set of item identifiers and the text-based representations of the location data. The online system receives a response from the LLM and parses the response for a text-based description of related items. The online system maps the text-based description of the related items to item identifiers and transmits a notification to the client device that includes item data associated with the related items.
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公开(公告)号:US20250086435A1
公开(公告)日:2025-03-13
申请号:US18885294
申请日:2024-09-13
Applicant: Maplebear Inc.
Inventor: Benjamin Knight , Kenneth Jason Sanchez , Christopher Billman , Rebecca Riso , Matthew Negrin , Licheng Yin
IPC: G06N3/0455 , G06N3/09 , G06Q10/087
Abstract: An online system detects an anomaly associated with an item selection made by a picker for fulfilling an order of a user of an online system. The system generates a prompt for execution by a machine-learned model trained as a large language model. The prompt comprises a chat log between the picker and the user. The system provides the prompt to the machine-learned model for execution. The system receives, as output from the machine-learned model and based on the chat log, a description indicating whether the anomaly is attributable to the user. The system determines, based on the output from the machine-learned model, that the item selection is not attributable to the user. Responsive to determining that the item selection is not attributable to the user, the system provides a notification to a client device of the user to confirm whether the item selection is approved by the user.
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公开(公告)号:US20240362580A1
公开(公告)日:2024-10-31
申请号:US18141394
申请日:2023-04-29
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Kenneth Jason Sanchez , Haochen Luo , Rishab Saraf , Eric Hermann , Dario Fidanza
IPC: G06Q10/087 , G06Q30/0202
CPC classification number: G06Q10/087 , G06Q30/0202
Abstract: An online system evaluates different item assortments for a physical warehouse having limited capacity to stock items. Each item assortment is stocked at the physical warehouse in proportion to an assortment split weight. The items at the warehouse are available for users to order, for example to be gathered by a picker and physically delivered to users near the warehouse. Rather than display all items actually stocked at the physical warehouse to all users, the different item assortments are displayed to different users. Users may order items from the assigned item assortment and, because both item assortments are actually stocked at the physical warehouse, orders from either item assortment may be successfully fulfilled for delivery. The different user interfaces thus permit evaluation of the preferred item assortment by users while maintaining expected delivery capability and while using the same storage capacity of the physical warehouse.
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公开(公告)号:US20250147954A1
公开(公告)日:2025-05-08
申请号:US18936854
申请日:2024-11-04
Applicant: Maplebear Inc.
Inventor: Christopher Billman , Benjamin Knight , Kenneth Jason Sanchez , Matthew Negrin , Licheng Yin , Rebecca Riso
IPC: G06F16/242 , G06F16/2455
Abstract: An online system receives information describing a set of items requested by a user and an indication via a chat interface that a particular item needs replacement. The online system generates one or more prompts configured to request a machine learned language model to identify the particular item that needs replacement and to identify one or more replacement items for the particular item. The online system receives a set of item identifiers from the machine learned language model and selects a replacement item from a database based on the set of item identifiers. The online system may also receive an order and a communication history associated with a user including a message with a request to modify the a. The online uses the machine-learning language model to map the request type to the set of API requests for updating the order to reflect the request from the user.
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公开(公告)号:US20240362579A1
公开(公告)日:2024-10-31
申请号:US18141393
申请日:2023-04-29
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Haochen Luo , Kenneth Jason Sanchez , Eric Hermann
IPC: G06Q10/087
CPC classification number: G06Q10/087
Abstract: An inventory interaction model predicts user interactions with items of a location for a physical warehouse included with other warehouses in a region. The location is described with features that include the nearby locations and the respective user interactions with the respective item assortments, so that the item interactions for the evaluated location incorporate location-location effects in model predictions. To effectively train the model in the absence of prior interaction data for a location, training examples are generated from existing locations and user interaction data of item assortments by selecting a portion of the locations for the training examples and including nearby location interaction data, labeling the training example output with item interactions for the location. The trained model is then applied for an item assortment at a location by describing nearby locations in evaluating candidate locations and item assortments.
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公开(公告)号:US20240331015A1
公开(公告)日:2024-10-03
申请号:US18129464
申请日:2023-03-31
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Kenneth Jason Sanchez , Eric Hermann
IPC: G06Q30/0601 , G06Q30/02
CPC classification number: G06Q30/0635 , G06Q30/0281 , G06Q30/0639
Abstract: An online concierge system facilitates creation of shopping lists of items for ordering from a physical retail store and at least partial self-service fulfillment of orders by the customer. To support fulfillment by the customer, the online concierge system may intelligently select one or more items of the order to be picked by a third-party picker and prepopulated to a shopping cart reserved for the customer in advance of the customer arriving at the retail location. The items for prepopulating may be selected based on various factors that optimize prepopulation decisions on an item-by-item basis in accordance with various machine learning models. The online concierge system may furthermore facilitate procurement of the remaining items by the customer through a customer client device that may track item procurement and/or provide guidance for locating items.
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公开(公告)号:US20250124485A1
公开(公告)日:2025-04-17
申请号:US18485797
申请日:2023-10-12
Applicant: Maplebear Inc.
Inventor: Benjamin Knight , Saumitra Maheshwari , Jennie Braunstein , Darren Johnson , Kenneth Jason Sanchez , Christopher Billman
IPC: G06Q30/0601 , G06N20/00
Abstract: An online system receives orders from users and dispatches pickers to fulfill the orders by obtaining ordered items at a retailer. If an ordered item cannot be found by a picker, the picker may refund the item or attempt to find a replacement item. While obtaining a replacement item may increase revenue to the online system, it can also cause a bad outcome for user experience (e.g., an unacceptable replacement item, a refund request of the replacement item, etc.). To balance these interests, the online system trains a model to predict an outcome metric comprising a likelihood of a bad outcome from replacing an item or an expected amount of profit to the online system from a replacement item. The online system compares the outcome metric to a threshold to determine whether to promote or dissuade the picker from replacing a not-found item.
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公开(公告)号:US12288172B2
公开(公告)日:2025-04-29
申请号:US18156347
申请日:2023-01-18
Applicant: Maplebear Inc.
Inventor: Haochen Luo , Eric Hermann , Rishab Saraf , Abhinav Darbari , Teodor Lefter , Kenneth Jason Sanchez , Jagannath Putrevu
IPC: G06Q10/0631 , G06Q10/0639 , G06Q10/0835 , G06Q10/087 , G06Q30/0202 , G06Q30/0601
Abstract: An online concierge shopping system fulfills orders using workers who pick items at a warehouse to complete an order and workers to deliver the orders to a customer's location. To optimize the staffing of workers for each task, the system uses a trained model to predict the number of workers needed to achieve an optimal outcome based on an input set of contextual information. The system also schedules specific workers to various shifts using the predicted number of workers needed and then searching a feasibility space for an optimal solution. The trained model may be updated based on performance observations.
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公开(公告)号:US20250124486A1
公开(公告)日:2025-04-17
申请号:US18488811
申请日:2023-10-17
Applicant: Maplebear Inc.
Inventor: Alexis Weill , Kenneth Jason Sanchez
IPC: G06Q30/0601 , G06F40/40
Abstract: Embodiments relate to automatic determination of an alternative item for an item of original set of items included into an order of a user of an online system. The online system accesses a first computer model trained to identify a set of candidate replacement items for the item and selects a subset of the candidate replacement items from the identified set based on a constraint that each candidate replacement item in the subset has a smaller monetary value than the item. The online system accesses a second computer model trained to select a candidate replacement item from the subset based on a predicted likelihood of conversion by the user for each candidate replacement item. The online system causes a device of the user to display a user interface with the selected candidate replacement item for inclusion into the order instead of the item from the original set of items.
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公开(公告)号:US20250086939A1
公开(公告)日:2025-03-13
申请号:US18885173
申请日:2024-09-13
Applicant: Maplebear Inc.
Inventor: Benjamin Knight , Kenneth Jason Sanchez , Christopher Billman , Rebecca Riso , Matthew Negrin , Licheng Yin
IPC: G06V10/764 , G06Q30/0601 , G06V10/74 , G06V10/774 , G06V10/82 , G06V20/68
Abstract: An online system may prompt a shopper to capture one or more images of items on a checkout belt of a retailer, wherein the items are for fulfilling orders for one or more users of an online service. An online system may provide the one or more images to a machine learning model configured to classify an item as a product. An online system may classify the items to one or more products by applying the machine learning model to the images. An online system may for each user, matching the classified products to the user's order. An online system may obtain an annotated image of the items highlighting classified products which do not match the user's order. An online system may provide to the shopper the annotated image with a notification of a potential discrepancy.
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