公开(公告)号：CA2765292C

公开(公告)日：2014-08-05

申请号：CA2765292

申请日：2010-06-11

Applicant: VONAGE NETWORK LLC

Inventor： RILEY JOHN ,  MA KEVIN ,  SMIRES DANIEL

IPC: H04M11/06

Abstract: A method and apparatus for gaining access to communication services includes receiving an initial inquiry for communication service access, collecting equipment information based upon the initial inquiry, sending a non-voice communication to said equipment and receiving a request from said equipment to obtain communication service access. The apparatus includes a system having one or more controllers for performing communication service access.

公开(公告)号：CA2933324A1

公开(公告)日：2014-05-30

申请号：CA2933324

申请日：2013-11-21

Applicant: VONAGE NETWORK LLC

Inventor： BUCKO ANDREW ,  STERMAN BARUCH

IPC: H04L45/24 ,  H04L12/12 ,  H04L12/66

Abstract: Systems and methods performed by a telephony device allow the telephony device to test the quality of multiple potential paths which can be used to conduct a telephony communication. By testing the conditions that presently exist, the telephony device can choose the path that is presently offering the best quality. A telephony communication may be setup over an initial path, and then subsequent testing may determine that it is best to switch to an alternate path offering better call quality. The initial path used for the telephony communication may be the one that offers the fastest initial connection. When multiple potential paths exist, the telephony communication may be conducted over a first path while keep-alive messages are communicated over a second path so that the telephony communication can be quickly switched to the second path.

公开(公告)号：CA2862679A1

公开(公告)日：2013-08-08

申请号：CA2862679

申请日：2013-01-17

Applicant: VONAGE NETWORK LLC

Inventor： BEATTIE MICHAEL ,  RAMSUNDER MURALI

IPC: H04L29/02

Abstract: A method and apparatus for providing support for an Internet-based service. One embodiment of the method comprises gathering user information related to one or more of user identification, user hardware, user software, or browsing session information, and displaying agent contact information and a personal identification number (PIN), where the PIN is associated with the user information to enable an agent to access the user information to support a user's interaction with the agent. The apparatus comprises a user computer for executing an applet for gathering user information related to one or more of user identification, user hardware, user software, or browsing session information. A web server for coupling agent contact information and a personal identification number (PIN) to the user computer, where the PIN is associated with the user information to enable an agent to access the user information to support a user's interaction with the agent. The user computer displays the agent contact information and the PIN.

公开(公告)号：CA2832912A1

公开(公告)日：2012-10-18

申请号：CA2832912

申请日：2012-03-29

Applicant: VONAGE NETWORK LLC

Inventor： OREN AMICHAY ,  HARDY GREGORY ,  GUST MOTI

IPC: H04W4/24 ,  H04W4/16

Abstract: A system and method for enabling a user to purchase an instant mobile telephony services plan makes use of an application on a mobile telephony device. The user can purchase an instant mobile plan via a third party merchant. Once purchased, the user can also make use of the application on the user's mobile telephony device to obtain the purchased telephony services. The communications services provider that provides services to the user under an instant mobile plan may be different from the communications services provider that is tied to the user's mobile telephony device.

公开(公告)号：AU2007269819B2

公开(公告)日：2011-09-29

申请号：AU2007269819

申请日：2007-06-27

Applicant: VONAGE NETWORK LLC

Inventor： DON SMITHEIMER

IPC: H04M3/42 ,  H04W80/10

Abstract: Apparatus and system for multi-stage media communications includes a handheld wireless means for transmitting and receiving multi-media communications and a base station means for relaying the multi-media communications to a multi-media communications service provider. The handheld wireless means is repeatably configurable to any one of a plurality of users associated with the system. The communications service provider includes a proxy server for receiving and directing communications requests and a plurality of communications servers each providing access to a different form of media/communications. The base station means has one or more connection means to third party communication service providers that provides email services, web-browsing service IM services and the like. As such, a localized environment can exploit wireless capabilities for a variety of users having a variety of default preferences without incurring extra charges for multiple phone lines or assigning dedicated devices to each user.

公开(公告)号：CA2788584A1

公开(公告)日：2011-08-11

申请号：CA2788584

申请日：2011-01-31

Applicant: VONAGE NETWORK LLC

Inventor： ABOUGHANAIMA MABROUK ,  OTTUR DEEPAK

IPC: H04L12/28 ,  H04L29/06

Abstract: A method, apparatus, and system for discovering devices on a local area network. The method comprises sending a DNS request from a host networking element, receiving the DNS request at one or more devices, and responding to the host networking element with one or more DNS responses. The DNS request comprises one or more particular domain names. The one or more DNS responses comprise local network address information for the one or more VoIP devices. The apparatus comprises means for filtering a set of network traffic for a DNS request, means for responding to a DNS request with a local network address, and means for forwarding the DNS request to another device. The system comprises a computer for generating a DNS request for a particular domain, and one or more VoIP devices for receiving the DNS request and sending a DNS response to the computer with a local network address for the VoIP device.

公开(公告)号：AU2007269702B2

公开(公告)日：2011-07-21

申请号：AU2007269702

申请日：2007-06-29

Applicant: VONAGE NETWORK LLC

Inventor： DON SMITHEIMER

IPC: H04M1/253 ,  H04M3/537

Abstract: Method and apparatus to provide a numerical verification of new and existing voice messages as it relates to subscribers of VOIP services. The apparatus is placed on the subscriber's telephone line; the subscriber's VOIP voice message servers call and update the device with the subscriber's current voice message status including the number of existing messages and new message(s). The apparatus is equipped to display the number of existing and new messages.

公开(公告)号：CA2775592A1

公开(公告)日：2011-04-14

申请号：CA2775592

申请日：2010-10-04

Applicant: VONAGE NETWORK LLC

Inventor： MA KEVIN KA-YUI ,  WILTON ART ,  VILLANI PASQUALE ,  SMIRES DANIEL T ,  SOUTH MICHAEL ,  GUO ZHIYU

IPC: H04L12/66 ,  H04M1/57 ,  H04M3/42 ,  H04M11/06

Abstract: Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.

公开(公告)号：CA2765292A1

公开(公告)日：2010-12-16

申请号：CA2765292

申请日：2010-06-11

Applicant: VONAGE NETWORK LLC

Inventor： RILEY JOHN ,  MA KEVIN ,  SMIRES DANIEL

IPC: H04M11/06

Abstract: A method and apparatus for gaining access to communication services includes receiving an initial inquiry for communication service access, collecting equipment information based upon the initial inquiry, sending a non-voice communication to said equipment and receiving a request from said equipment to obtain communication service access. The apparatus includes a system having one or more controllers for performing communication service access.

公开(公告)号：CA2761834A1

公开(公告)日：2010-11-18

申请号：CA2761834

申请日：2010-05-13

Applicant: VONAGE NETWORK LLC

Inventor： ERICKSON JOHN ,  GRISINGER DANIEL ,  SOUTH MICHAEL ,  VILLANI PASQUALE ,  GORREPATI CHAKRAPANI

IPC: H04M3/54 ,  H04L12/66

Abstract: A method and apparatus for call termination routing. The method comprises determining one or more characteristics of an incoming call, mapping the one or more characteristics to a termination policy, and routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy. The determining, mapping, and routing steps are performed by a controller computing device as known in the art. The apparatus comprises means for determining one or more characteristics of an incoming call, means for mapping the one or more characteristics to a termination policy, and means for routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy.