Abstract:
Un servicio de telefonía IP permite que los clientes formen grupos de usuarios. Cada grupo de usuarios puede incluir múltiples dispositivos de telefonía que están asociados con uno o más usuarios. Uno o más identificadores de grupo estarían asociados con cada grupo de usuarios. Cuando una comunicación entrante se dirige a un grupo de usuarios, un identificador de grupo se utiliza para recuperar una lista de los miembros del grupo o una lista de dispositivos que corresponden a los miembros del grupo de usuarios. La comunicación luego es enviada a uno o más miembros del grupo o a uno o más de los dispositivos que corresponden a miembros del grupo de usuarios. Las preferencias de manejo pueden determinar cómo se suministra la comunicación entrante. En algunos casos, la comunicación entrante podría ser una llamada telefónica. En otros casos, la comunicación entrante podría ser un mensaje SMS o un mensaje instantáneo.
Abstract:
Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.
Abstract:
A method and apparatus for call termination routing. The method comprises determining one or more characteristics of an incoming call, mapping the one or more characteristics to a termination policy, and routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy. The determining, mapping, and routing steps are performed by a controller computing device as known in the art. The apparatus comprises means for determining one or more characteristics of an incoming call, means for mapping the one or more characteristics to a termination policy, and means for routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy.
Abstract:
Se describe un método, un aparato y un medio de lectura por computadora para proporcionar un identificador para una función de identificación (ID) de llamador cuando se procesa una solicitud de comunicación entre una parte llamadora y una parte llamada en una red de comunicaciones. En algunos ejemplos, se recibe un identificador inicial para la función de ID de llamador asociada con la parte llamadora. Se hace una determinación si la parte llamadora tiene un identificador virtual configurado en la red de comunicaciones. Se hace una determinación si la parte llamada tiene un identificador predefinido asociado con la parte llamadora configurado en la red de comunicaciones. El identificador inicial es reemplazado con un identificador de terminación con base en la configuración del identificador virtual y el identificador predefinido en la red de comunicaciones.
Abstract:
Un método y aparato para el enrutamiento de terminación de llamada. El método comprende determinar una o más características de una llamada de entrada, mapear una o más de las características a una política de terminación, y enrutar la llamada de entrada a un dispositivo de comunicación. La llamada de entrada es enrutada al dispositivo de comunicación de acuerdo con la política de terminación mapeada. Las etapas de determinación, mapeo y enrutamiento son realizadas por medio de un dispositivo de cómputo de control como es conocido en la técnica. El aparato comprende el medio que determina una o más de las características de una llamada de entrada, el medio que mapea una o más de las características a una política de terminación, y el medio para el enrutamiento de la llamada de entrada a un dispositivo de comunicación. La llamada de entrada es enrutada al dispositivo de comunicación de acuerdo con la política de terminación mapeada.
Abstract:
An IP telephony service allows customers to form user groups. Each user group can include multiple telephony devices that are associated with one or more users. One or more group identifiers would be associated with each user group. When an incoming communication is directed to a user group, a group identifier is used to retrieve a list of the members of the group, or a list of devices that correspond to the members of the user group. The communication is then sent to one or more members of the group, or to one or more of the devices that correspond to members of the user group. Handling preferences may determine how the incoming communication is delivered. In some instances, the incoming communication could be a telephone call. In other instances, the incoming communication could be a SMS message or an instant message.
Abstract:
An IP telephony service allows customers to form user groups. Each user group can include multiple telephony devices that are associated with one or more users. One or more group identifiers would be associated with each user group. When an incoming communication is directed to a user group, a group identifier is used to retrieve a list of the members of the group, or a list of devices that correspond to the members of the user group. The communication is then sent to one or more members of the group, or to one or more of the devices that correspond to members of the user group. Handling preferences may determine how the incoming communication is delivered. In some instances, the incoming communication could be a telephone call. In other instances, the incoming communication could be a SMS message or an instant message.
Abstract:
Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.
Abstract:
A method and apparatus for call termination routing. The method comprises determining one or more characteristics of an incoming call, mapping the one or more characteristics to a termination policy, and routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy. The determining, mapping, and routing steps are performed by a controller computing device as known in the art. The apparatus comprises means for determining one or more characteristics of an incoming call, means for mapping the one or more characteristics to a termination policy, and means for routing the incoming call to a communication device. The incoming call is routed to the communication device in accordance with the mapped termination policy.