Abstract:
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
Abstract:
Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.
Abstract:
Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.
Abstract:
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
Abstract:
Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.
Abstract:
The Internet Protocol telephony system comprises a registration unit; a signal handling interface; a rules engine; and a call processing interface. The registration unit is configured to store, in association with a customer record, a notification list of one or more telephony devices that that are to be notified upon receipt by the Internet Protocol telephony system of a communication addressed to a customer identifier corresponding to the customer record. The signal handling interface is configured to receive a signal originated by a telephony device. The rules engine is configured to consult the notification list and apply rules logic to determine in what order the one or more telephony devices on the notification list are to be notified. The call processing interface is configured to route notifications to the one or more telephony devices.
Abstract:
Se describe un método, un aparato y un medio de lectura por computadora para proporcionar un identificador para una función de identificación (ID) de llamador cuando se procesa una solicitud de comunicación entre una parte llamadora y una parte llamada en una red de comunicaciones. En algunos ejemplos, se recibe un identificador inicial para la función de ID de llamador asociada con la parte llamadora. Se hace una determinación si la parte llamadora tiene un identificador virtual configurado en la red de comunicaciones. Se hace una determinación si la parte llamada tiene un identificador predefinido asociado con la parte llamadora configurado en la red de comunicaciones. El identificador inicial es reemplazado con un identificador de terminación con base en la configuración del identificador virtual y el identificador predefinido en la red de comunicaciones.
Abstract:
Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.