SYSTEMS AND METHODS FOR COMMUNICATION NOTIFICATION AND HANDLING

    公开(公告)号:CA2860293A1

    公开(公告)日:2013-07-04

    申请号:CA2860293

    申请日:2012-12-21

    Abstract: An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.

    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS

    公开(公告)号:CA2796431A1

    公开(公告)日:2011-10-20

    申请号:CA2796431

    申请日:2011-04-15

    Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

    SYSTEMS AND METHODS FOR COMMUNICATION NOTIFICATION AND HANDLING

    公开(公告)号:CA2860293C

    公开(公告)日:2018-10-30

    申请号:CA2860293

    申请日:2012-12-21

    Abstract: An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.

    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS

    公开(公告)号:CA2796431C

    公开(公告)日:2018-04-10

    申请号:CA2796431

    申请日:2011-04-15

    Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

    METHOD AND APPARATUS FOR NOTIFICATION OF MULITPLE TELEPHONY DEVICES

    公开(公告)号:CA2951441A1

    公开(公告)日:2015-12-23

    申请号:CA2951441

    申请日:2015-06-19

    Abstract: The Internet Protocol telephony system comprises a registration unit; a signal handling interface; a rules engine; and a call processing interface. The registration unit is configured to store, in association with a customer record, a notification list of one or more telephony devices that that are to be notified upon receipt by the Internet Protocol telephony system of a communication addressed to a customer identifier corresponding to the customer record. The signal handling interface is configured to receive a signal originated by a telephony device. The rules engine is configured to consult the notification list and apply rules logic to determine in what order the one or more telephony devices on the notification list are to be notified. The call processing interface is configured to route notifications to the one or more telephony devices.

    METHOD AND APPARATUS FOR PROVIDING AN IDENTIFIER FOR A CALLER ID FUNCTION IN A TELECOMMUNICATION SYSTEM
    8.
    发明申请
    METHOD AND APPARATUS FOR PROVIDING AN IDENTIFIER FOR A CALLER ID FUNCTION IN A TELECOMMUNICATION SYSTEM 审中-公开
    用于在电信系统中为呼叫者ID功能提供标识符的方法和装置

    公开(公告)号:WO2011044041A3

    公开(公告)日:2011-08-04

    申请号:PCT/US2010051320

    申请日:2010-10-04

    Abstract: Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.

    Abstract translation: 描述了在处理通信网络中的主叫方和被叫方之间的通信请求时提供用于呼叫者标识符(ID)功能的标识符的方法,装置和计算机可读介质。 在一些示例中,接收与呼叫方相关联的呼叫者ID功能的初始标识符。 如果呼叫方具有在通信网络中配置的虚拟标识符,则确定。 如果被叫方具有与在通信网络中配置的主叫方相关联的预定义标识符,则确定。 基于通信网络中的虚拟标识符和预定义标识符的配置,将初始标识符替换为终止标识符。

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