公开(公告)号：EP0999690A1

公开(公告)日：2000-05-10

申请号：EP99308701.4

申请日：1999-11-02

Applicant: Phone.Com, Inc.

Inventor： Dahm, Cynthia N. ,  Laursen, Andrew L.

IPC: H04M15/00 ,  H04Q7/38

CPC classification number: H04W4/00 ,  H04M15/00 ,  H04M15/8083 ,  H04M2215/0184 ,  H04M2215/0192 ,  H04M2215/32 ,  H04W4/12 ,  H04W8/18 ,  H04W88/182 ,  H04W88/184

Abstract: The present invention relates to a method and system for providing subscriber loyalty and retention techniques. A storage device (224) stores customer profile information. A module (226) compares the stored customer profile information with predetermined threshold values representing the churn susceptibility of subscribers and when a user account associated with the customer profile information is identified to exceed one or more of the predetermined threshold values, an offer is generated for a subscriber service plan directed to mobile devices associated with the identified user account. Thus, candidates susceptible to churning are given an opportunity to efficiently, visually and interactively, review an offer for a mobile service plan better meeting the subscriber's needs. The subscriber can review and execute the offer using the display and interface of a mobile device.

Abstract translation: 本发明涉及提供用户忠诚度和保留技术的方法和系统。 存储设备（224）存储客户简档信息。 模块（226）将存储的客户简档信息与表示用户的流失敏感性的预定阈值相比较，并且当与客户简档信息相关联的用户帐户被识别为超过预定阈值中的一个或多个时，生成报价 针对与所识别的用户帐户相关联的移动设备的订户服务计划。 因此，容易受到搅拌的候选者给予机会以有效，视觉和交互的方式审查更好地满足用户需求的移动服务计划的提议。 用户可以使用移动设备的显示和接口来查看和执行报价。

公开(公告)号：EP0994608A2

公开(公告)日：2000-04-19

申请号：EP99307781.7

申请日：1999-10-01

Applicant: Phone.Com, Inc.

Inventor： Stein, Lawrence Michael ,  Martin, Bruce K. Jr. ,  Smethers, Paul A. ,  King, Peter F. ,  Schwartz, Bruce V.

IPC: H04L12/58 ,  H04L29/06 ,  H04L12/28 ,  H04Q7/22

CPC classification number: H04L29/06 ,  H04L51/38 ,  H04L67/02 ,  H04L67/04 ,  H04L67/14 ,  H04L67/325 ,  H04L67/42 ,  H04L69/329 ,  H04W4/12

Abstract: The present invention relates to a mobile device (200) for use with a wireless data communication providing electronic mail services centrally managed by a mail server. The mobile device stores electronic mail resources in a memory storage device that is persistent and not subjected to cache removal processing. The mobile device also has a display device (228), which displays at least a part of one or more of the electronic mail resources, and an electronic mail processor (226) which can perform an electronic mail operation with respect to the electronic mail resources stored in the memory storage device even when the wireless data communication network is not available to the mobile device. Accordingly, the mobile device can locally perform locally electronic mail services thereby avoiding significant delays when the network is unavailable.

Abstract translation: 本发明涉及一种用于与无线数据通信提供由邮件服务器中央管理电子邮件服务中使用的移动装置（200）。 在内存存储设备中的移动设备存储电子邮件资源确实是持久性的，并没有受到缓存删除处理。 移动所以装置具有显示装置（228）其中至少显示一个或多个电子邮件资源的一部分，并以电子邮件处理器（226），其可在电子邮件操作相对于所述电子邮件资源执行 存储在所述存储器存储设备中甚至当无线数据通信网络不可用于该移动设备。 因此，移动设备可以在本地执行本地电子邮件服务，从而避免显著延迟当网络不可用。

公开(公告)号：EP0959600A1

公开(公告)日：1999-11-24

申请号：EP99303352.1

申请日：1999-04-29

Applicant: Phone.Com, Inc.

Inventor： Ramasubramani, Seetharaman ,  Boyle, Stephen S. ,  Fox, Mark A.

IPC: H04L29/06

CPC classification number: H04L67/16 ,  H04L67/04 ,  H04L67/26 ,  H04L67/2814 ,  H04L67/2823 ,  H04L69/08 ,  H04L69/18 ,  H04L69/329

Abstract: A communication system (200) has a plurality of wireless communication devices (202, 204, 206) coupled through a plurality of wireless network carriers (208, 210, 212) providing wireless communication services thereto using a different combination of network type and transport protocol. A multi-network gateway (214) couples the wireless network carriers to a network of computers (216, 218, 220) containing information therein to facilitate data transfer therebetween. The wireless network carriers are coupled to the network of computers by an airlink configured for the particular combination of network type and protocol, and each of the airlinks operate to exchange data with certain of the wireless communication devices via the wireless network carriers associated therewith.

Abstract translation: 一种通信系统（200）具有通过使用网络类型和传输协议的不同组合向其提供无线通信服务的无线网络运营商（208，210，212）的多个耦合的无线通信设备（202，204，206）的多元 ， 多网络网关（214）耦合的无线网络运营商的计算机的信息包含于其中以促进其之间的数据传送的网络（216，218，220）。 无线网络运营商通过在空中配置了网络类型和协议的特定组合耦接至计算机的网络，并且每个空中操作通过与相关联的存在的无线网络载波来交换与特定的无线通信设备的数据。

公开(公告)号：EP0954146A2

公开(公告)日：1999-11-03

申请号：EP99303368.7

申请日：1999-04-29

Applicant: Phone.Com, Inc.

Inventor： Boyle, Stephen S. ,  Fox, Mark A. ,  Ramasubramani, Seetharaman ,  Schwartz, Bruce V. ,  Martin, Bruce K., Jr. ,  King, Peter K. ,  Liao, Hanqing

IPC: H04L29/06

CPC classification number: H04L67/02

Abstract: A link infrastructure (120) receives a notification via the Internet (104) from a web server device (112) when specific information is updated at the web server device. The specific information is subscribed by a client device (106) and identified by the notification which comprises a subscriber identifier identifying a user account corresponding to the client device. A client device identifier with respect to the subscriber identifier in the notification is obtained and a corresponding message including the notification is sent from the link infrastructure to the client device identified by the client device identifier via a narrowband channel. Thus, when one or more pages of information are updated, rather than sending the entire updated information to users of the devices subscribing to the updated information through the network, the present invention sends a notification to a proxy server that forwards the notification to the users using a messaging system via a low cost narrowband channel. Upon receiving the notification, the users can fetch the updates, when needed, through a wideband channel.

Abstract translation: 的链接基础设施（120），通过从web服务器装置（112），当特定的信息在网服务器装置更新因特网（104）接收通知。 所述特定信息是由客户端设备（106）和订阅鉴定，其包括订户标识符标识的用户帐户对应于客户端设备的所述通知。 相对于在通知中的订户识别符的客户端设备标识符被获得并且对应包括通知消息从所述连接基础结构经由窄带信道由客户端设备标识符所标识的客户端设备发送。 因此，当信息的一个或多个页面的更新，而不是发送整个更新的信息到订阅通过网络更新信息的设备的用户，本发明发送给代理服务器的通知确实转发通知给用户 通过低成本窄带信道使用消息系统。 在接收到该通知时，用户可以获取更新需要的时候，通过宽带信道。

公开(公告)号：EP0915590B1

公开(公告)日：2004-09-29

申请号：EP98309195.0

申请日：1998-11-10

Applicant: Phone.Com Inc.

Inventor： Liao, Hanging ,  Boyle, Stephen S. ,  King, Peter F. ,  Schwarz, Bruce V.

IPC: H04L9/32

CPC classification number: H04L63/0428 ,  H04L9/0838 ,  H04L9/3273 ,  H04L63/0869 ,  H04L67/42 ,  H04L2209/56 ,  H04L2209/805

公开(公告)号：EP0938052A3

公开(公告)日：2001-10-24

申请号：EP99301071.9

申请日：1999-02-15

Applicant: Phone.Com Inc.

Inventor： Rossmann, Alain S. ,  Martin, Bruce K. Jr. ,  Laursen, Andrew L.

IPC: G06F17/30 ,  H04M1/00

CPC classification number: G06F17/30014 ,  G06F3/0237 ,  G06F17/30882 ,  H04L67/04 ,  H04L67/28 ,  H04L67/2823 ,  H04L67/2871 ,  H04L67/303 ,  H04L67/42 ,  H04L69/329 ,  H04M1/72522 ,  H04M1/72561 ,  H04M1/72583 ,  H04M7/123 ,  H04M7/1235 ,  H04M7/128 ,  H04M2207/18 ,  H04W4/12

Abstract: A method for accelerating the navigation of hypertext pages based on a compound request is disclosed. According to a request entered by a user, a choice card is received (902) in a client device and displayed (904) as a list of items. One or more numerals are keyed into the device (906) and the request is examined (908) to determine if the request is a compound request. If a single numeral is entered, the request is processed (918) as usual to fetch a card and then display the card (914). If the entered request is a compound request, a parsing process is activated (910) to parse the compound request into individual requests. Then, a corresponding card is fetched (912) individually for each intermediate request without display of the intermediate card. When the final request is processed, the corresponding card containing desired information is displayed at (914). This compensates for the limited bandwidth of the current wireless data network and the low memory in mobile devices in use today.

公开(公告)号：EP0973299A3

公开(公告)日：2001-06-27

申请号：EP99305538.3

申请日：1999-07-13

Applicant: Phone.Com Inc.

Inventor： Laursen, Andrew L. ,  Jeffery, Maurice A.

IPC: H04L12/28 ,  H04L12/56 ,  H04L29/06

CPC classification number: H04L67/26 ,  H04L29/06 ,  H04L63/0281 ,  H04L63/083 ,  H04L63/168 ,  H04L67/28 ,  H04L67/42

Abstract: The present invention provides a secure means for an authorized entity, from anywhere at any time, to a fleet management system to control the dissemination of mobile data to a specified group of mobile stations (514). A provisioning entity (502) sends a request to a fleet server (506) to push fleet data to a plurality of the mobile stations (514) through a wireless data network. In response, a provisioning interface in a fleet server (506) issues a challenge response which if authenticated permits access to the fleet managing system. The fleet managing system has an account manager managing a plurality of user accounts, each corresponding to one of the mobile stations, and if it is verified that the plurality of the mobile stations are to receive the fleet data, the fleet data is delivered to the plurality of mobile stations through the wireless data network.

公开(公告)号：EP0989704A3

公开(公告)日：2001-05-09

申请号：EP99304952.7

申请日：1999-06-23

Applicant: Phone.Com Inc.

Inventor： Liao, Hanqing

IPC: H04L12/56

CPC classification number: H04L67/02 ,  H04L47/50

Abstract: A wireless network has a limited size message for transmission to a particular mobile device. A message buffer (652) therefore stores a message whilst a group determination unit (654) determines a group number, identifying a group associated with the particular mobile device, for the message, and a reference number table (656) associates a different one of a plurality of reference numbers with each of the groups. A fragmentation unit (658) fragments the message into sub-messages for transmission, with each of the sub-messages including the particular reference number received from the reference number table and a portion of the message. Since the reference numbers are shared by groups of destinations, the number of reference numbers to be stored is small, relative to the number of possible destinations, as is their size.

公开(公告)号：EP0973298A3

公开(公告)日：2001-03-28

申请号：EP99305460.0

申请日：1999-07-09

Applicant: Phone.Com Inc.

Inventor： Liao, Hanqing ,  Boyle, Stephen

IPC: H04L12/28 ,  H04L12/56 ,  H04L12/24 ,  H04L1/18

CPC classification number: H04L29/06 ,  H04L69/28 ,  H04W80/06

Abstract: A server device (102) receives a set of timing statistics that includes a set of timing statistics measured by a wireless mobile device (100) and a set of timing statistics for the server device that services the wireless device. The timing statistics reflect the performance of the wireless network. Using the timing statistics and other timing related information such as the type of the wireless networks, the server device determines a new set of timing parameters to be used by itself and the wireless devices served thereby and transmits them to the wireless devices. These include an ordered set of numbers that represents a back-off curve for message retransmission. After receiving the new set of timing parameters, the wireless device can directly use the timing parameters or further process or readjust the timing parameters using local information so as to derive a set of locally optimized timing parameters. This allows the server device to dynamically control the timing and performance behaviour of all the mobile devices to an optimal degree with minimal efforts.

公开(公告)号：EP0953901A3

公开(公告)日：2001-03-28

申请号：EP99303349.7

申请日：1999-04-29

Applicant: Phone.Com Inc.

Inventor： Martin, Bruce K., Jr. ,  Schwartz, Bruce V. ,  Boyle, Stephen S.

IPC: G06F9/44

CPC classification number: H04N1/00509 ,  G06F9/451 ,  H04L41/0879 ,  H04N1/00503

Abstract: A user interface on a display screen (218) associated with a remote computing device (216) operating a browser program (220) and capable of being coupled to a network server (206) can be configured by receiving user interface components that together form a screen to be displayed on the display screen, each of the user interface components corresponding to a particular aspect of the user interface. The particular content information for the user interface components based on the screen configuration information can then be located and the particular content information for the user interface components retrieved. The content information for the identified user interface component is then displayed on the display screen. Accordingly, replacement, alteration or customization of the user interfaces by network operators is possible.