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    METHOD FOR TRANSFERRING A COLLABORATION SESSION
    11.
    发明公开
    METHOD FOR TRANSFERRING A COLLABORATION SESSION 审中-公开
    方法用于转移协作会话

    公开(公告)号：EP2599291A4

    公开(公告)日：2014-01-22

    申请号：EP11812824

    申请日：2011-07-11

    Applicant: CISCO TECH INC

    Inventor： KRISTIANSEN IVAN MARIUS ,  HOVDAL GAUTE

    IPC: H04M3/56 ,  H04M3/58

    CPC classification number: H04L65/1083 ,  G06F17/30879 ,  G06K7/1095 ,  H04M3/42263 ,  H04M3/56 ,  H04M3/58 ,  H04M2201/20 ,  H04M2203/2094

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    12.
    发明授权
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 有权
    将数据提供给交互式语音响应（IVR）系统的方法和设备

    公开(公告)号：EP2002422B1

    公开(公告)日：2018-02-21

    申请号：EP07797204.0

    申请日：2007-04-06

    Applicant: Cisco Technology, Inc.

    Inventor： PATEL, Labhesh ,  KUMAR, Sanjeev ,  CHIRPUTKAR, Ashish S. ,  PEARCE, Christopher E.

    IPC: H04M3/493 ,  H04M7/00 ,  H04M1/725 ,  G06K9/22 ,  G06K9/20

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Mobile terminal
    13.
    发明授权
    Mobile terminal 有权

    公开(公告)号：US11870924B2

    公开(公告)日：2024-01-09

    申请号：US18046214

    申请日：2022-10-13

    Applicant: LG ELECTRONICS INC.

    Inventor： Byunghwa Lee ,  Jonghwan Lee

    IPC: H04M1/02 ,  G06V40/13

    CPC classification number: H04M1/0266 ,  G06V40/1306 ,  G06V40/1318 ,  H04M1/0202 ,  H04M2201/20

    Abstract: Provided is a mobile terminal including a front case, a display disposed at a front surface of the front case, a rear case disposed to oppose a rear surface of the front case, and a finger scan sensor part coupled to the rear surface of the front case. The finger scan sensor part may be configured to sense at least a portion of light incident after passing through the display and the front case among light reflected by an external object. Other embodiments are implementable.

    Automated call to a contact with whom another form of communication is exchanged
    14.
    发明申请
    Automated call to a contact with whom another form of communication is exchanged 失效
    自动呼叫与另一种形式的通信交换的联系人

    公开(公告)号：US20120076291A1

    公开(公告)日：2012-03-29

    申请号：US12892139

    申请日：2010-09-28

    Applicant: Kulvir Singh Bhogal ,  Lisa Seacat DeLuca ,  Mark William Talbot

    Inventor： Kulvir Singh Bhogal ,  Lisa Seacat DeLuca ,  Mark William Talbot

    IPC: H04M3/42

    CPC classification number: H04M3/42382 ,  H04L51/02 ,  H04M3/42059 ,  H04M2201/18 ,  H04M2201/20 ,  H04M2203/652

    Abstract: A method of automating a telephone call to a contact with whom a text based electronic communication is exchanged. The method can include, via a processor, receiving from a first electronic messaging client a first identifier corresponding to a first text based electronic communication sent to a user or received by the user, and receiving from a second electronic messaging client a second identifier corresponding to a second text based electronic communication sent to the user or received by the user. Via the processor, a list that identifies at least the first identifier and the second identifier can be presented. Responsive to receiving a user selection of the first identifier or the second identifier, via the processor, a telephone call can be automatically initiated to a telephone number that corresponds to the selected identifier.

    Abstract translation: 一种将电话呼叫自动化到与其进行基于文本的电子通信交换的联系人的方法。 该方法可以经由处理器包括从第一电子消息收发客户接收对应于发送给用户或由用户接收的第一基于文本的电子通信的第一标识符，以及从第二电子消息收发客户端接收对应于 发送给用户或由用户接收的第二基于文本的电子通信。 通过处理器，可以呈现至少识别第一标识符和第二标识符的列表。 响应于通过处理器接收第一标识符或第二标识符的用户选择，电话呼叫可以被自动发起到对应于所选择的标识符的电话号码。

    Affecting Calls To A Person Associated With A Telecommunications Terminal Based On Visual Images and Audio Samples Of The Environment In The Vicinity Of The Telecommunications Terminal
    15.
    发明申请
    Affecting Calls To A Person Associated With A Telecommunications Terminal Based On Visual Images and Audio Samples Of The Environment In The Vicinity Of The Telecommunications Terminal 有权
    影响到基于电视终端视频图像和电视终端环境音频样本的电话终端的呼叫

    公开(公告)号：US20110051919A1

    公开(公告)日：2011-03-03

    申请号：US12553626

    申请日：2009-09-03

    Applicant: Michael Vernick

    Inventor： Michael Vernick

    IPC: H04M3/42

    CPC classification number: H04M3/58 ,  H04M2201/20 ,  H04M2203/1075 ,  H04M2203/2094 ,  H04M2242/30

    Abstract: A video camera and microphone associated with a telecommunications terminal are used to gather information about the environment in the vicinity of the telecommunications terminal. Such information includes, but is not limited to: (i) how many people are in the environment, (ii) which specific people are in the environment, (iii) if the environment is dark, (iv) if the environment is quiet, and (v) if the environment comprises human speech. When a specific person is associated with the telecommunications terminal and a request arrives to establish a telephone call with that person, then the information about the environment can be used to decide whether: (1) to transmit the call to the telecommunications terminal, or (2) forward the call away from the telecommunications terminal.

    Abstract translation: 与电信终端相关联的摄像机和麦克风用于收集关于电信终端附近的环境的信息。 这些信息包括但不限于：（i）环境中有多少人，（ii）哪些特定人处于环境中，（iii）如果环境较暗，（iv）如果环境安静， （v）如果环境包括人类言论。 当特定人员与电信终端相关联并且请求到达以与该人建立电话呼叫时，可以使用关于环境的信息来决定：（1）将呼叫发送到电信终端，或者（ 2）将电话转离电信终端。

    端末、通信システム、通話開始方法、プログラムおよび記録媒体
    16.
    发明申请
    端末、通信システム、通話開始方法、プログラムおよび記録媒体 审中-公开
    终端，通信系统，电话通信启动方法，程序和记录介质

    公开(公告)号：WO2012017712A1

    公开(公告)日：2012-02-09

    申请号：PCT/JP2011/059051

    申请日：2011-04-12

    Applicant: 日本電気株式会社 ,  大芝 崇

    Inventor： 大芝　崇

    IPC: H04M1/00 ,  H04M3/00

    CPC classification number: H04M3/5183 ,  H04L65/1069 ,  H04M1/72561 ,  H04M3/42119 ,  H04M7/0024 ,  H04M7/0027 ,  H04M2201/20 ,  H04M2203/652 ,  H04M2242/22

    Abstract: 　公開コンテンツの閲覧中にコンテンツ作成者と容易に音声通話を行うために係るコンテンツ作成者の負担が大きいという問題を解決することが可能な通信システムを提供する。　記憶装置（１０）は、ユーザに割り当てられたユーザ文字列とユーザの電話番号とをユーザごとに紐付けして記憶する。ユーザ特定部（１２）は、コンテンツ受信部（１１）が受信したコンテンツのコンテンツＵＲＬと各ユーザ文字列とを比較して、コンテンツの作成者に割り当てられたユーザ文字列である作成者文字列を特定する。音声通話部（１５）は、作成者文字列と紐付けされた電話番号の通信先端末（２）と音声通信を行う。

    Abstract translation: 提供了一种通信系统，其能够解决在浏览内容创作者的公开内容期间容易进行与内容创作者的电话通信有关的内容创作者的负担很重的问题。 存储装置（10）以这样的方式存储分配给各个用户的用户字符串和各个用户的电话号码，使得这些用户字符串与各个用户的各个电话号码相关联。 用户确定单元（12）将由内容接收单元（11）接收的内容的内容URL与每个用户字符串进行比较，以确定作为分配给内容的创建者的用户字符串的创建者字符串。 电话通信单元（15）电话与与创建者字符串相关联的电话号码的通信目的地终端（2）通信。

    SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION
    17.
    发明申请
    SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION 审中-公开
    用于传送通信信息的系统和方法

    公开(公告)号：WO2014021654A1

    公开(公告)日：2014-02-06

    申请号：PCT/KR2013/006934

    申请日：2013-08-01

    Applicant: SAMSUNG ELECTRONICS CO., LTD.

    Inventor： LEE, Kyung-tak ,  JUNG, Youn-gun

    IPC: H04W88/02 ,  H04W4/16 ,  H04W4/18

    CPC classification number: H04W4/12 ,  H04M1/72547 ,  H04M3/42263 ,  H04M3/543 ,  H04M2201/20 ,  H04M2203/2094 ,  H04M2242/30 ,  H04M2250/12 ,  H04M2250/52 ,  H04W4/16 ,  H04W8/22

    Abstract: A system for and method of communication information transmission are provided. A method of communication information transmission performed by a first device includes: receiving a communication request from a second device; obtaining surrounding situation information of the first device, the surrounding situation information including information related to surroundings of the first device; and determining at least one third device to process the communication request based on the surrounding situation information.

    Abstract translation: 提供了一种通信信息传输系统和方法。 由第一设备执行的通信信息传输的方法包括：从第二设备接收通信请求; 获取所述第一装置的周围情况信息，所述周围情况信息包括与所述第一装置的周围相关的信息; 以及基于所述周围情况信息来确定至少一个第三设备来处理所述通信请求。

    Telephone equipment with telephone number information read and transfer function
    19.
    发明专利
    Telephone equipment with telephone number information read and transfer function 审中-公开
    具有电话号码信息的电话设备读取和传送功能

    公开(公告)号：JP2009077120A

    公开(公告)日：2009-04-09

    申请号：JP2007243656

    申请日：2007-09-20

    Applicant: Nakayo Telecommun Inc ,  株式会社ナカヨ通信機

    Inventor： SAITO TAKASHI ,  MOGI YOSHINOBU

    IPC: H04M3/58 ,  H04M1/00

    CPC classification number: H04M3/58 ,  H04M2201/20

    Abstract: PROBLEM TO BE SOLVED: To provide a telephone equipment which is capable of transferring a busy call to a target telephone set by simple operation without requiring dialing of a transfer destination.
    SOLUTION: For example, when an operator of a wireless telephone set 3A has a telephone conversation with a user of a destination terminal 6 and this busy call is to be transferred to a wired telephone set 4A, the operator of the wireless telephone set 3A carries the telephone set 3A and goes to the wired telephone set 4A and touches a wireless tag 49A part of the wires telephone set 4A with a wireless reader 38A part of the wireless telephone set 3A to read a telephone number and transmits a transfer request to a call controller 1 with the telephone number as the transfer destination. The call controller 1 switches a connection destination of the destination terminal 6 to the wired telephone set 4A and disconnects the wireless telephone set 3A.
    COPYRIGHT: (C)2009,JPO&INPIT

    Abstract translation: 要解决的问题：提供一种能够通过简单操作将忙碌呼叫转移到目标电话机而不需要拨打转移目的地的电话设备。 解决方案：例如，当无线电话机3A的操作员与目的地终端6的用户进行电话通话，并且该忙碌呼叫将被传送到有线电话机4A时，无线电话的操作员 电话机3A携带电话机3A并进入有线电话机4A，并用无线电话机3A的一部分的无线阅读器38A与有线电话机4A的无线标签49A接触，以读取电话号码并发送转接请求 具有电话号码作为传送目的地的呼叫控制器1。 呼叫控制器1将目的地终端6的连接目的地切换到有线电话机4A，并断开无线电话机3A。 版权所有（C）2009，JPO＆INPIT

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