公开(公告)号：WO2008002705A2

公开(公告)日：2008-01-03

申请号：PCT/US2007/065563

申请日：2007-03-30

Applicant: MOTOROLA, INC. ,  MATHEWS, Ajit ,  VAN DER ZAAG, Bert

Inventor： MATHEWS, Ajit ,  VAN DER ZAAG, Bert

IPC: H04M3/42

CPC classification number: H04M3/493 ,  H04M1/72519 ,  H04M2201/38 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2203/251 ,  H04M2203/253 ,  H04M2250/74

Abstract: A communication session is established between a mobile station (102) and an interactive voice response (IVR) system (106). One or more menu options in a speech form are received at the mobile station (102). The mobile station (102) converts these menu options from the speech form to a displayable form. A stored menu at the mobile station (102) is updated with the displayable form. The updated menu may then be presented to the user. The menu options reflected in the displayable form may be stored in at the mobile station (102) and/or at external devices that may or may not be associated with the IVR system (106).

Abstract translation: 在移动台（102）和交互式语音应答（IVR）系统（106）之间建立通信会话。 在移动台（102）处接收语音形式的一个或多个菜单选项。 移动台（102）将这些菜单选项从语音形式转换为可显示的形式。 在可移动台（102）处存储的菜单以可显示形式更新。 然后可以将更新的菜单呈现给用户。 以可显示形式反映的菜单选项可以存储在移动台（102）和/或可能与IVR系统（106）相关联的外部设备处。

公开(公告)号：WO2007146084A2

公开(公告)日：2007-12-21

申请号：PCT/US2007/013451

申请日：2007-06-06

Applicant: CISCO TECHNOLOGY, INC. ,  SHAFFER, Shmuel ,  JAIN, Mukul ,  KUMAR, Sanjeev ,  PATEL, Labhesh

Inventor： SHAFFER, Shmuel ,  JAIN, Mukul ,  KUMAR, Sanjeev ,  PATEL, Labhesh

IPC: H04M1/64

CPC classification number: H04M3/53366 ,  H04M3/385 ,  H04M2201/39 ,  H04M2201/41 ,  H04M2203/4554

Abstract: Techniques and systems for recalling voicemail messages from remote voicemail systems are disclosed. In one embodiment, a method for recalling a voicemail message from a target mailbox can include: accessing a voicemail system by a caller using a device; authenticating the caller using speaker verification; and deleting the voicemail message from the target mailbox. The target mailbox owner can be a member of the voicemail system, while the caller can be a non-member of that voicemail system. The device may be configured to support a telephony user interface (TUI), for example.

Abstract translation: 公开了用于从远程语音邮件系统调用语音邮件消息的技术和系统。 在一个实施例中，用于从目标邮箱调用语音邮件消息的方法可以包括：由呼叫者使用设备访问语音邮件系统; 使用说话人验证认证来电者; 并从目标邮箱中删除该语音邮件消息。 目标邮箱所有者可以是语音信箱系统的成员，而呼叫者可以是该语音邮件系统的非成员。 该设备可以被配置为支持例如电话用户界面（TUI）。

公开(公告)号：WO2007037891A3

公开(公告)日：2007-11-22

申请号：PCT/US2006033707

申请日：2006-08-28

Applicant: CISCO TECH INC ,  PATEL LABHESH ,  KUMAR SANJEEV ,  SHAFFER SHMUEL ,  JAIN MUKUL

Inventor： PATEL LABHESH ,  KUMAR SANJEEV ,  SHAFFER SHMUEL ,  JAIN MUKUL

IPC: H04M11/00 ,  G10L13/04

CPC classification number: H04M1/7255 ,  G10L13/00 ,  H04M1/2474 ,  H04M1/2535 ,  H04M1/72552 ,  H04M1/72588 ,  H04M3/533 ,  H04M2201/39

Abstract: A method and voice communicator to provide a voice communication is described. The method may include identifying text to be communicated and automatically processing the text to generate an audio equivalent of the text. For example, the text may be scraped from a web page. The method may include identifying an intended recipient of the audio equivalent and thereafter communicating the audio equivalent as a telephone communication (e.g., a voice mail message in a voice mailbox). Thus, identifying the intended recipient may include requesting a telephone number of a sender (caller) of the voice communication. In an embodiment, the method comprises monitoring selection by a user of a contact list available on the voice communicator wherein the contact list includes a plurality of recipient names and their associated telephone numbers. The audio equivalent is communicated to the recipient device over, for example, PSTN or VoIP network.

Abstract translation: 描述了提供语音通信的方法和语音通信器。 该方法可以包括识别要传达的文本并且自动处理文本以生成文本的音频等同物。 例如，文本可能会从网页上刮下来。 该方法可以包括识别音频等同物的预期接收者，然后将电话等效信号作为电话通信（例如，语音信箱中的语音邮件消息）传送。 因此，识别预期的接收者可以包括请求语音通信的发送者（呼叫者）的电话号码。 在一个实施例中，该方法包括监视用户对语音通信器上可用的联系人列表的选择，其中联系人列表包括多个接收者姓名及其相关联的电话号码。 音频等效物通过例如PSTN或VoIP网络传送到接收者设备。

公开(公告)号：WO2007025207A3

公开(公告)日：2007-07-12

申请号：PCT/US2006033354

申请日：2006-08-25

Applicant: TELECOMM SYSTEMS INC

Inventor： DICKINSON RICHARD ,  MITCHEL DON ,  CROY JONATHAN

IPC: H04M11/04

CPC classification number: G08B27/005 ,  H04M3/42357 ,  H04M3/424 ,  H04M3/5116 ,  H04M3/5158 ,  H04M3/5322 ,  H04M3/53375 ,  H04M7/006 ,  H04M7/0075 ,  H04M2201/14 ,  H04M2201/39 ,  H04M2201/52 ,  H04M2203/2016 ,  H04M2203/205 ,  H04M2242/04 ,  H04M2242/14

Abstract: A voice over Internet Protocol (VoIP) positioning center (VPC) is implemented in configuration with support from a text-to-voice module, emergency routing database, and VoIP switching points (VSPs) to allow a public safety access point (PSAP) or other emergency center to effectively communicate the nature of an emergency alert notification and the area of notification to the VoIP positioning center (VPC). The inventive VPC in turn determines which phones (including wireless and/or VoIP phones) are currently in the area for notification, and reliably and quickly issues the required warning to all affected wireless and VoIP phones.

Abstract translation: 通过互联网语音协议（VoIP）定位中心（VPC）的配置实现了从文本到语音模块，紧急路由数据库和VoIP交换点（VSP）的支持，以允许公共安全接入点（PSAP）或 其他应急中心有效传达紧急警报通知的性质和通知区域到VoIP定位中心（VPC）。 本发明的VPC又确定当前在该区域中的哪些电话（包括无线和/或VoIP电话）用于通知，并且可靠且快速地向所有受影响的无线和VoIP电话发出所需的警告。

公开(公告)号：WO2007025207A2

公开(公告)日：2007-03-01

申请号：PCT/US2006/033354

申请日：2006-08-25

Applicant: TELECOMMUNICATION SYSTEMS, INC.

Inventor： DICKINSON, Richard ,  MITCHEL, Don ,  CROY, Jonathan

IPC: H04M11/04

CPC classification number: G08B27/005 ,  H04M3/42357 ,  H04M3/424 ,  H04M3/5116 ,  H04M3/5158 ,  H04M3/5322 ,  H04M3/53375 ,  H04M7/006 ,  H04M7/0075 ,  H04M2201/14 ,  H04M2201/39 ,  H04M2201/52 ,  H04M2203/2016 ,  H04M2203/205 ,  H04M2242/04 ,  H04M2242/14

Abstract: A voice over Internet Protocol (VoIP) positioning center (VPC) is implemented in configuration with support from a text-to-voice module, emergency routing database, and VoIP switching points (VSPs) to allow a public safety access point (PSAP) or other emergency center to effectively communicate the nature of an emergency alert notification and the area of notification to the VoIP positioning center (VPC). The inventive VPC in turn determines which phones (including wireless and/or VoIP phones) are currently in the area for notification, and reliably and quickly issues the required warning to all affected wireless and VoIP phones.

Abstract translation: 语音网络电话（VoIP）定位中心（VPC）通过文本到语音模块，应急路由数据库和VoIP交换点（VSP）的支持在配置中实现，以允许 公共安全接入点（PSAP）或其他应急中心，以便将紧急警报通知的性质和通知区域有效传达给VoIP定位中心（VPC）。 本发明的VPC反过来确定当前哪个电话（包括无线和/或VoIP电话）处于通知区域，并且可靠且快速地向所有受影响的无线和VoIP电话发出所需的警告。

公开(公告)号：WO2006102030A1

公开(公告)日：2006-09-28

申请号：PCT/US2006/009639

申请日：2006-03-17

Applicant: INTELLISIST, INC. ,  ODINAK, Gilad

Inventor： ODINAK, Gilad

IPC: H04M3/51

CPC classification number: H04M3/5183 ,  G10L13/043 ,  H04M3/4936 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/5235 ,  H04M3/5322 ,  H04M3/533 ,  H04M3/53366 ,  H04M2201/38 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/301 ,  H04M2203/303 ,  H04M2203/306 ,  H04M2203/4536 ,  H04M2203/558

Abstract: A system (190) and method (200) for providing a message-based communications infrastructure for automated call center (11) post-call processing is described. Verbal speech utterances in a stream of recorded user messages (194) are identified. The recorded user messages (194) are parsed from a call with a user (82) into a call center (11). The stream of recorded user messages (194) are stored into a database (34) maintained by the call center (11). The call is processed through an agent (81). One or more of the user messages (194) is presented to the agent (81). Commands on the user messages (194) are executed responsive to the agent (81).

Abstract translation: 描述了用于为自动呼叫中心（11）呼叫后处理提供基于消息的通信基础设施的系统（190）和方法（200）。 识别记录的用户信息流中的口头语音话语（194）。 记录的用户消息（194）从与用户（82）的呼叫分析成呼叫中心（11）。 记录的用户消息流（194）被存储到由呼叫中心（11）维护的数据库（34）中。 通过代理（81）处理呼叫。 一个或多个用户消息（194）被呈现给代理（81）。 响应于代理（81）执行关于用户消息（194）的命令。

公开(公告)号：WO2006008718A3

公开(公告)日：2006-08-03

申请号：PCT/IB2005052369

申请日：2005-07-16

Applicant: BLU VENTURES LLC ,  IOMEDIA PARTNERS LLC ,  JONES COURTNEY ,  ROE MICHAEL R

Inventor： JONES COURTNEY ,  ROE MICHAEL R

IPC: G06Q30/02 ,  G06Q90/00

CPC classification number: G06F17/30864 ,  G06F17/30058 ,  G06Q30/02 ,  G10L15/26 ,  H04M1/72525 ,  H04M1/72558 ,  H04M3/4938 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2207/18 ,  H04M2250/74

Abstract: A method to generate revenue for a global network-based media provider is disclosed (400). The method includes qualifying users and sponsors of an integrated web site which provides streamlining digital media and search capability to users (410). The integrated web site includes a predictive global search engine which updates links in a view of the integrated web site by making predictive demographic and psychographic associations to users' lifestyles based on user interactions with the integrated web site (420). The updated links include links to sponsor web sites that a user is predicted to be interested in, and the provider of the integrated web site (i.e., the media provider) is paid a monetary amount every time a user accesses a sponsor's web site (430).

Abstract translation: 公开了一种为全球网络媒体提供商创造收益的方法（400）。 该方法包括为用户（410）提供综合网站的用户和赞助者，该网站为用户提供了简化的数字媒体和搜索能力。 集成网站包括预测性全球搜索引擎，其通过基于与集成网站的用户交互来对用户的生活方式进行预测人口统计学和心理学关联，来更新整合网站视图中的链接（420）。 更新的链接包括用户预期感兴趣的赞助商网站的链接，并且每当用户访问赞助商的网站时，集成网站（即，媒体提供商）的提供商被支付金额（430 ）。

公开(公告)号：WO2006042042A1

公开(公告)日：2006-04-20

申请号：PCT/US2005/036040

申请日：2005-10-07

Applicant: MOTOROLA INC. ,  ZHOU, Deng Xiang ,  LI, Jian Bing

Inventor： ZHOU, Deng Xiang ,  LI, Jian Bing

IPC: H04M3/42

CPC classification number: H04M3/436 ,  H04M1/64 ,  H04M1/72522 ,  H04M3/42382 ,  H04M2201/39 ,  H04M2201/60 ,  H04M2203/2011 ,  H04M2203/651

Abstract: A radio telephone (100) and method (200,300) for responding to an incoming call received by the telephone (100). In response to the incoming call from a calling party the telephone provides for generating (220) an alert and then the telephone receives (240) a text message input at a user interface (106,105). This text message is composed after receipt of the incoming call and the text message is then converted (245) into a corresponding speech message. The speech message is then transmitted (255), after the incoming call is answered, to the calling party.

Abstract translation: 一种无线电话（100）和方法（200,300），用于响应由电话（100）接收的来电。 响应于来自主叫方的来话呼叫，电话提供产生（220）警报，然后电话接收（240）在用户界面（106,105）处输入的文本消息。 该文本消息是在接收到来电之后组成的，然后将文本消息转换（245）到对应的语音消息中。 然后，在呼叫应答之后，该语音消息被发送（255）给主叫方。

公开(公告)号：WO2005089485A3

公开(公告)日：2005-12-29

申请号：PCT/US2005009125

申请日：2005-03-18

Applicant: SONY CORP ,  SONY ELECTRONICS INC ,  TAKEDA KYOKO ,  BOOTH THEODORE R III ,  CLEMENT JASON LEE

Inventor： TAKEDA KYOKO ,  BOOTH THEODORE R III ,  CLEMENT JASON LEE

IPC: H04L12/64 ,  H04M1/27 ,  H04M1/64 ,  H04M1/725 ,  H04M3/493 ,  H04M3/533 ,  H04M11/00

CPC classification number: H04M1/65 ,  H04L12/64 ,  H04M1/271 ,  H04M1/72547 ,  H04M1/7255 ,  H04M3/4931 ,  H04M3/4936 ,  H04M3/53366 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2203/4536 ,  H04M2250/70 ,  Y10S707/99933

Abstract: A method comprising receiving a request to compose a message; outputting a first prompt requesting a recipient for the message; receiving a first audible response to the first prompt, the first audible response including a recipient of the message; outputting a second prompt requesting a body for the message; receiving a second audible response to second prompt, the second audible response including a body of the message; and composing the message. An electronic device for voice messaging comprising an audible guide module for audibly prompting a user for recipient information and for audibly prompting a user for message information; a voice recognition module for interpreting received responses to the audible prompt for the recipient information and the audible prompt for the message information; and a message compiler module for creating a message from the responses to the audible prompt for the recipient information and the audible prompt for the message information.

Abstract translation: 一种方法，包括接收撰写消息的请求; 输出请求接收者的消息的第一提示; 接收对所述第一提示的第一可听见的响应，所述第一可听响应包括所述消息的接收者; 输出请求身体消息的第二提示; 接收对第二提示的第二可听响应，所述第二可听响应包括所述消息的主体; 并撰写消息。 一种用于语音消息的电子设备，包括：用于可听见地向用户提示接收者信息的听觉引导模块，以及用于听觉地提示用户消息信息; 语音识别模块，用于将接收到的响应解释为对于接收者信息的听觉提示和对于消息信息的可听见的提示; 以及消息编译器模块，用于从针对所述收件人信息的可听提示的响应和所述消息信息的可听提示创建消息。

公开(公告)号：WO00045373A1

公开(公告)日：2000-08-03

申请号：PCT/US2000/000104

申请日：2000-01-04

IPC: G10L13/04 ,  H04M1/57 ,  H04M3/428 ,  G10L5/00 ,  G10L13/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/42 ,  G10L5/02 ,  G10L9/00

CPC classification number: H04M3/42042 ,  G10L13/00 ,  H04M1/575 ,  H04M3/42059 ,  H04M3/428 ,  H04M3/4288 ,  H04M2201/39 ,  H04M2201/60 ,  H04M2207/12 ,  H04M2242/22

Abstract: A system (10) and method (40) for providing audible caller information to telephone service subscribers is presented. The system (10) includes a pre-processor (28) that converts textural caller information from a first data format to a second data format suitable for text-to-speech synthesis (TTS). The pre-processor (28) can be incorporated in a service node/intelligent peripheral (SN/IP) (24) in an advanced intelligent network (AIN). In this configuration, the pre-processor (28) can be used to convert caller-ID with name database entries into a predetermined TTS format. The TTS formatted information can be provided to a TTS synthesizer (30) included in the SN/IP (24). In conjunction with a switching service point (SSP) (20), the pre-processor (28) can provide a talking call-waiting feature to subscribers with significantly improved intelligibility.

Abstract translation: 提出了一种用于向电话服务订户提供可听呼叫者信息的系统（10）和方法（40）。 系统（10）包括将纹理呼叫者信息从第一数据格式转换成适合于文本到语音合成（TTS）的第二数据格式的预处理器（28）。 预处理器（28）可以并入高级智能网（AIN）中的服务节点/智能外设（SN / IP）（24）中。 在该配置中，预处理器（28）可以用于将具有名称数据库条目的呼叫者ID转换成预定的TTS格式。 可以将TTS格式的信息提供给包括在SN / IP（24）中的TTS合成器（30）。 结合切换服务点（SSP）（20），预处理器（28）可以向订户提供具有显着改善的可懂度的谈话呼叫等待功能。