Abstract:
A call records server, which includes receiving unit for receiving call records inquiring request signal, providing unit for providing call records information, obtaining unit and output unit. Based on the call records inquiring request signal, the obtaining unit obtains address list information matching with the call records. The said output unit is used for outputting the call records information and the address list information above. Fruther, A matching server, a call records inquiring system and method are also provided. It makes more convenient to acquire the identity information of calling/called party corresponding to the call records information, then improves user's satisfaction to the bill inquiring service and can be practiced easily.
Abstract:
A missed call prompting method, a missed call prompting system and a missed call prompting service platform, the method comprises: judging whether the missed call notification short message of a called terminal in a called SMSC can be replaced after a missed call of the called terminal is generated; in the instance that the missed call notification short message can be replaced, combining the information of the missed call into the content of the missed call notification short message for replacing the missed call notification short message; the called SMSC sending the missed call notification short message to the called terminal when a trigger condition is satisfied.
Abstract:
A computer enabled system and method for social networking. While the present system is computer based in the sense that the registration and setup of members joining the social network may be done through the Internet and a computer server, the actual subsequent interactions between the members of the network are via the telephone so that they can actually speak with one another. The telephone calls are routed through the system so as to preserve the anonymity of both the caller and the callee so that they can speak to each other without revealing personal information, including their own telephone number, unless so desired. This allows like-minded people to find each other and talk over the telephone without previously knowing each other or waiting for introductions.
Abstract:
In on embodiment, techniques for providing alerts to a user when a communication frequency pattern between a user and a contact has not occurred during a pre-determined amount of time are provided. Communication records between the contact and the user can be analyzed to determine if the communication frequency pattern with the contact during the pre-determined amount of time does not meet pre-determined criteria. For example, the criteria may be generate an alert if communications do not occur in the last month, generate an alert if less than five communications occur in the last six months, or any other communication pattern. Also, the content of a communication may be analyzed to determine if a certain topic has been discussed. If a certain topic has not been discussed during the pre-determined amount of time, an alert may also be generated reminding the user that the topic has not been discussed.
Abstract:
One-to-many comparisons of callers' words and/or voice prints with known words and/or voice prints to identify any substantial matches between them. When a customer communicates with a particular entity, such as a customer service center, the system makes a recording of the real-time call including both the customer's and agent's voices. The system segments the recording to extract different words, such as words of anger. The system may also segment at least a portion of the customer's voice to create a tone profile, and it formats the segmented words and tone profiles for network transmission to a server. The server compares the customer's words and/or tone profiles with multiple known words and/or tone profiles stored on a database to determine any substantial matches. The identification of any matches may be used for a variety of purposes, such as providing representative feedback or customer follow-up.
Abstract:
A general intellectual click-to-dial method and the software structure thereof, the software structure is installed in the user's PC, including: a configuration module for configuring the default format of a telephone number; a number acquiring module for monitoring and determining whether a user clicks the content of a text; number analysis module for determining whether the clicked content of a text is an available telephone number according to the default format of a telephone number given by the configuration module, in the case when the clicked content of a text is an available telephone number, providing the user an access of click-to-dial; a dialing module for making a click-to-dial message, and sending the dialing message to the click-to-dial server. The present invention totally breaks the restriction of prior click-to-dial art, and not only suitable for the case when the telephone number embedded in the Web page, but also suitable for the case when the telephone number is embedded in the electronic text based on any kind of text. The present invention provides applications of high additional value to the enterprise application IP Centrex or IP PBX of VoIP.
Abstract:
Audible media among different channels is recorded and analyzed to identify repeated instances of the same media item, either within a channel or from channel to channel, over a span of time. Such media items are identified as possible advertisements. A verification process is performed to determine which of these advertisement candidates are in fact advertisements. Once advertisements are so identified, audio from various sources is monitored to identify subsequent occurrences of that advertisement by matching the monitored audio against the stored signatures. In such a manner, advertisement flighting (broadcasts) as well as user exposure to advertisements can be detected and tracked.
Abstract:
A method for telephony includes receiving at a facility of a telephone service provider a first subscriber request to place a first call to a specified telephone number. A provider request is sent to a remote server (26), which maintains a database (28) of records associating telephone numbers with respective packet network addresses, for a record (72) indicating a packet network address to which calls to the specified telephone number should be placed. Upon receiving the record from the remote server, the record is stored in a local cache (42) at the facility of the telephone service provider. After storing the record, upon receiving at the facility of the telephone service provider a second subscriber request to place a second call to the specified telephone number, the record is read from the local cache and is used in placing the second call to the packet network address.
Abstract:
A method for managing a plurality of contacts, comprising : receiving data corresponding to a user, the data comprising information associated with at least one of one or more communication devices and one or more communication services ; generating one or more contacts associated with the user in accordance with the data ; associating an indication with each of the one or more contacts, the indication corresponding to a processing rule specifying a condition and an action to be performed if the condition is satisfied ; and providing at least one contact to process the communication session associated with the user in accordance with the indication of the at least one contact.
Abstract:
Verfahren und Kommunikationsanordnung zur Detektion zumindest einer weiteren mit zumindest einer Teilnehmeranschlussleitung verbindbaren Kommunikationseinrichtung Zur Detektion zumindest einer weiteren mit zumindest einer Teilnehmeranschlussleitung verbindbaren Kommunikationseinrichtung (C) wird die Übertragungsfunktion (H current ) der zumindest einen Teilnehmeranschlussleitung (TAL) hinsichtlich signifikanter Änderungen überwacht. Bei Feststellen einer signifikanten Änderung der Übertragungsfunktion (H current ) wird die Detektion der zumindest einen weiteren mit. der Teilnehmeranschlussleitung (TAL) verbundenen Kommunikationseinrichtung (c) angezeigt. Vorteilhaft können auch mit der Teilnehmeranschlussleitung (TAL) verbundene, eine hohe Eingangsimpedanz aufweisende Kommunikationseinrichtungen (C) bzw. Abhöreinrichtungen detektiert werden.