System and Method for Escalating a Call with a Client
    261.
    发明申请
    System and Method for Escalating a Call with a Client 审中-公开
    使用客户端升级呼叫的系统和方法

    公开(公告)号:US20170078485A1

    公开(公告)日:2017-03-16

    申请号:US14853342

    申请日:2015-09-14

    CPC classification number: H04M3/5175 H04M3/5233 H04M3/58

    Abstract: To respond to a call from a client to an organization, the call is directed to a lower-level agent associated with the organization for answering thereby. The lower-level agent employs a computing system of the organization, where the computing system includes an actuation device for initiating contact with a higher-level agent of the organization if it is determined that the calling client is calling regarding a matter worthy of escalation from the lower-level agent to the higher-level agent. A selection from the lower-level agent is received during the call of the actuation device to escalate the call from the lower-level agent to the higher-level agent, and in response to the received selection of the actuation device the call is escalated from the lower-level agent to the higher level agent.

    Abstract translation: 为了响应来自客户端到组织的呼叫,呼叫被定向到与组织相关联的较低级别的代理以进行应答。 下层代理采用组织的计算系统,其中计算系统包括致动装置,用于发起与组织的较高级别代理的联系,如果确定主叫客户正在对有价值升级的事项进行呼叫 下级代理到上级代理。 在致动装置的呼叫期间接收到来自较低级别的代理的选择,以将呼叫从较低级代理升级到较高级代理,并且响应于接收到的致动装置的选择,该呼叫从 下级代理到上级代理。

    System and method for controlling identifier provided when returning call / message
    262.
    发明授权
    System and method for controlling identifier provided when returning call / message 有权
    用于控制返回呼叫/消息时提供的标识符的系统和方法

    公开(公告)号:US09584663B2

    公开(公告)日:2017-02-28

    申请号:US14615595

    申请日:2015-02-06

    Applicant: ASD Inc.

    Abstract: An application instantiated on a computing device of a professional receives transmitted information on an incoming call from a client and displays same, including an identifier of the client by which the professional can place a return call thereto. Upon the professional selecting the identifier of the client, the application presents a number of options for an identifier of the professional to be provided with the return call, receives a selection of one of the options, places the return call from the professional to the client, and in doing so provides the selected identifier of the professional. The provided identifier of the professional represents a favored location at which the professional or an associate may be reached. The client may ascertain the provided identifier from the return call and employ same to place a future call toward the professional or the associate.

    Abstract translation: 在专业的计算设备上实例化的应用程序从客户端接收来话呼叫的发送信息,并显示相同的信息,包括专业人员可以向其发送返回呼叫的客户端标识符。 在专业选择客户端的标识符的情况下,应用程序提供许多用于提供返回呼叫的专业人员的标识符的选项,接收选项中的一个选项,将来自专业人员的返回呼叫放置到客户端 并且这样做提供了所选专业人员的标识符。 所提供的专业人员的标识符代表可以达到专业人员或助理人员的优惠地点。 客户可以从返回呼叫中确定所提供的标识符,并且使用该标识符将未来的呼叫发送给专业人员或联系人。

    Constant force hold tip protector for a safety catheter
    263.
    发明授权
    Constant force hold tip protector for a safety catheter 有权
    用于安全导管的恒力夹持尖端保护器

    公开(公告)号:US09555221B2

    公开(公告)日:2017-01-31

    申请号:US14250042

    申请日:2014-04-10

    Abstract: A tip protector for a safety catheter includes an outer member releasably engaged with the interior cavity of the catheter hub. The outer member includes a generally fixed radially outwardly projecting portion to provide a holding force, and an inner member axially shiftably received within the outer member. A needle cannula received in the inner and outer members is operable to axially shift the inner member between a distal position wherein the distal tip extends distally of the tip protector, and a proximal position wherein the distal tip is within the outer member. The holding force of the outer member to the interior wall of the catheter hub remains substantially constant irrespective of the position of the inner member between the distal and proximal positions.

    Abstract translation: 用于安全导管的尖端保护器包括可拆卸地与导管座的内腔接合的外部构件。 外部构件包括大致固定的径向向外突出的部分以提供保持力,并且内部构件可轴向地可移动地容纳在外部构件内。 容纳在内部和外部构件中的针管可操作用于在远侧位置之间轴向地移动内部构件,其中远侧末端延伸到尖端保护器的远侧,以及远端位于外部构件内的近侧位置。 外部构件到导管套管的内壁的保持力保持基本上恒定,而与内部构件在远端和近端位置之间的位置无关。

    INFUSION PUMP DRUG DELIVERY PROFILES, SYSTEMS, AND METHODS
    264.
    发明申请
    INFUSION PUMP DRUG DELIVERY PROFILES, SYSTEMS, AND METHODS 审中-公开
    输液泵输送配置文件,系统和方法

    公开(公告)号:US20160339167A1

    公开(公告)日:2016-11-24

    申请号:US15114500

    申请日:2015-03-03

    Abstract: Embodiments relate generally to drug delivery infusion profiles that can be transferred and executed on infusion pumps without the need for loading new firmware. Particularly, embodiments relate to integrating and/or editing delivery profiles for execution infusion systems. Such systems can include target-controlled infusion systems. Advantages of such embodiments include enabling healthcare providers and medical device companies to respond quickly to changes in infusion pump technology, drug development, and pharmacokinetics by providing the ability to create, edit, integrate, and store delivery profiles to accommodate these changes.

    Abstract translation: 实施例一般涉及可在输液泵上传送和执行的药物输注输注配置文件,而不需要加载新固件。 具体地,实施例涉及用于执行输注系统的整合和/或编辑递送简档。 这样的系统可以包括目标控制的输注系统。 这些实施例的优点包括使医疗保健提供者和医疗设备公司能够快速响应输液泵技术,药物开发和药代动力学的变化,通过提供创建,编辑,整合和存储递送概况以适应这些变化的能力。

    Adapter with special fitting
    265.
    发明授权
    Adapter with special fitting 有权
    带适配器的适配器

    公开(公告)号:US09364651B2

    公开(公告)日:2016-06-14

    申请号:US13785016

    申请日:2013-03-05

    Inventor: Geoff Clark

    Abstract: A clam shell shaped adapter for connecting a fluid output device and a fluid input device to establish a fluid path between the fluid output and input devices has first and second shells integrally connected by a living hinge. The first shell has a connector fitting end and a catheter end connected by a tubing. The fluid output device may be a catheter that is matable to the catheter end. A retainer structure in the adapter fixedly retains the catheter when the first and second shells close upon each other. Respective latch mechanisms provided at the first and second shells lockingly couple the first and second shells to each other. The fitting end has a given configuration that prevents the fitting end from mating with a counterpart conventional luer fitting but enables the fitting end to mate with a counterpart connector fitting that has a special configuration that mirrors the given configuration.

    Abstract translation: 用于连接流体输出装置和流体输入装置以在流体输出和输入装置之间建立流体路径的蛤壳形适配器具有通过活动铰链整体连接的第一和第二壳体。 第一壳体具有连接器配合端和通过管道连接的导管端。 流体输出装置可以是可导管端部的导管。 当第一和第二壳彼此靠近时,适配器中的保持器结构固定地保持导管。 设置在第一和第二壳体处的相应的闩锁机构将第一和第二壳体彼此锁定地联接。 装配端具有一个给定的构造,其防止装配端与对方的传统鲁尔接头配合,但是能使配合端与具有反映给定配置的特殊配置的配对连接器配件配合。

    NEEDLE GUARD CLIP WITH HEEL
    266.
    发明申请
    NEEDLE GUARD CLIP WITH HEEL 审中-公开
    针头护具夹

    公开(公告)号:US20160135841A1

    公开(公告)日:2016-05-19

    申请号:US14845798

    申请日:2015-09-04

    Abstract: A needle guard clip assembly has a clip and a spring, the clip having a first wall with a needle passage therethrough, a generally parallel second wall, a strut connecting the two walls, and a heel extending from the first wall. The walls, strut, and heel are an integral piece. The spring is associated with and extends from the first wall.

    Abstract translation: 护针夹具组件具有夹子和弹簧,夹子具有穿过其中的针通道的第一壁,大致平行的第二壁,连接两个壁的支柱和从第一壁延伸的脚跟。 墙壁,支柱和脚跟是一个整体。 弹簧与第一个墙壁相连接并延伸。

    MEDICATION SAFETY DEVICES AND METHODS
    267.
    发明申请
    MEDICATION SAFETY DEVICES AND METHODS 审中-公开
    药物安全装置和方法

    公开(公告)号:US20150367065A1

    公开(公告)日:2015-12-24

    申请号:US14763985

    申请日:2014-01-23

    Abstract: A medication safety device and method can include an infusion pump and a drug library in communication with the infusion pump. The drug library can have upper hard and soft limits and lower hard and soft limits associated with at least one drug. A graphical user interface can display a bar chart showing upper and lower soft limit bars for the at least one drug. The upper and lower soft limit bars can be grabbed and dragged on the graphical user interface in touch screen fashion to new positions associated with new upper and lower soft limits. The graphical user interface and associated hardware and software can be configurable to responsively reanalyze data and compare a particular infusion to the new upper and lower soft limits.

    Abstract translation: 药物安全装置和方法可以包括与输液泵连通的输液泵和药物库。 药物库可以具有上限的硬和软限制,并降低与至少一种药物相关的硬和软限制。 图形用户界面可以显示条形图,显示至少一种药物的上限和下限软限制条。 上下软限制杆可以在图形用户界面上以触摸屏方式被抓取并拖动到与新的上限和下限软限制相关联的新位置。 图形用户界面和相关联的硬件和软件可以配置为响应性地重新分析数据,并将特定输注与新的上限和下限软限制进行比较。

    SYRINGE CHARACTERIZATION
    268.
    发明申请
    SYRINGE CHARACTERIZATION 有权
    SYRINGE特征

    公开(公告)号:US20150297832A1

    公开(公告)日:2015-10-22

    申请号:US14443928

    申请日:2013-12-03

    Abstract: A device for syringe characterization can include a syringe pump with a plunger driver, for a syringe configured to contain can a fluid, wherein the syringe includes a barrel and a plunger. The barrel and the plunger therewithin together define a central longitudinal axis of the syringe. The device can also include a barrel outer diameter sensor, and a linear position sensor in a substantially parallel orientation with the central longitudinal axis of the syringe when the syringe is installed in the syringe pump. At least one moveable marker can be in communication with the linear potentiometer, being capable of indicating a location along the linear potentiometer corresponding to a selected location on the barrel of the syringe when the syringe is installed in the syringe pump. The device can further include software for performing calculations that are indicative of syringe characterization, with respect to locations of selected ones of the at least one moveable marker and a diameter of the barrel that is sensed by the barrel outer diameter sensor.

    Abstract translation: 用于注射器特征的装置可以包括具有柱塞驱动器的注射器泵,用于注射器,其构造成容纳流体,其中注射器包括筒和柱塞。 枪管和其中的柱塞一起限定了注射器的中心纵向轴线。 当注射器安装在注射器泵中时,该装置还可以包括筒体外径传感器和与注射器的中心纵向轴线基本平行取向的线性位置传感器。 至少一个可移动标记可以与线性电位器通信,当注射器安装在注射器泵中时,能够指示沿着线性电位计对应于注射器筒上的选定位置的位置。 所述装置还可以包括用于执行指示针筒表征的计算的软件,关于所述至少一个可移动标记中的所选择的标记的位置和由所述筒外直径传感器感测的所述筒的直径。

    INFUSION SYSTEM DISPOSABLE ALIGNMENT SYSTEM
    269.
    发明申请
    INFUSION SYSTEM DISPOSABLE ALIGNMENT SYSTEM 有权
    输液系统不匹配对齐系统

    公开(公告)号:US20150273140A1

    公开(公告)日:2015-10-01

    申请号:US14433326

    申请日:2013-10-07

    Abstract: A medical infusion pump pressure plate alignment system and components that include a chassis, a sensor module, and a pressure plate in various embodiments. The pressure plate has a first end pivotally mounted to the chassis of the control module for pivotal retention and a second end selectively mounted to chassis of the control module. The pressure plate, hooks or rail contain recessed or projection features configured for receipt of the complementary features of the sensor module. Additional alignment features can include a retaining component incorporated with the hook, a guide feature on the outer surface of the pressure plate, and a kickstand feature attached to the rail.

    Abstract translation: 医疗输液泵压板对准系统和在各种实施例中包括底盘,传感器模块和压力板的部件。 压板具有枢转地安装到控制模块的底架以枢转保持的第一端,以及选择性地安装到控制模块的底盘的第二端。 压板,钩或轨道包含被配置为接收传感器模块的互补特征的凹入或突出特征。 附加的对准特征可以包括与钩结合的保持部件,压板的外表面上的引导部件和附接到轨道的支座特征。

    DRUG OR FLUID DELIVERY DEVICES
    270.
    发明申请
    DRUG OR FLUID DELIVERY DEVICES 有权
    药物或流体递送装置

    公开(公告)号:US20150250940A1

    公开(公告)日:2015-09-10

    申请号:US14432375

    申请日:2013-10-07

    Abstract: A drug or fluid delivery device includes a pump having a control module. A cassette is removably mounted to the control module. A reservoir is contained within the cassette, and contains a fluid to be delivered to a patient. A protrusion extends from an interior surface of the cassette, creating and maintaining a crease in the reservoir as the fluid is emptied therefrom, thereby creating a fluid path along which the fluid travels to reduce occurrences of the reservoir deleteriously sealing off pockets of fluid as the reservoir is emptied.

    Abstract translation: 药物或流体输送装置包括具有控制模块的泵。 盒式磁带可拆卸地安装在控制模块上。 储存器容纳在盒内,并且包含要输送到患者的流体。 突起从盒的内表面延伸,当流体从其中排出时产生并保持储存器中的折痕,从而产生流体路径,流体沿着该流体路径减少,从而减少存储器的出现,从而有效地密封流体袋 水库被清空。

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