SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION
    21.
    发明申请
    SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION 审中-公开
    用于传送通信信息的系统和方法

    公开(公告)号:US20150230067A1

    公开(公告)日:2015-08-13

    申请号:US14691212

    申请日:2015-04-20

    Abstract: A system for and method of communication information transmission are provided. A method of communication information transmission performed by a first device includes: receiving a communication request from a second device; obtaining surrounding situation information of the first device, the surrounding situation information including information related to surroundings of the first device; and determining at least one third device to process the communication request based on the surrounding situation information.

    Abstract translation: 提供了一种通信信息传输系统和方法。 由第一设备执行的通信信息传输的方法包括:从第二设备接收通信请求; 获取所述第一装置的周围情况信息,所述周围情况信息包括与所述第一装置的周围相关的信息; 以及基于所述周围情况信息来确定至少一个第三设备来处理所述通信请求。

    Context sensitive, cloud-based telephony
    22.
    发明授权
    Context sensitive, cloud-based telephony 有权
    背景敏感,基于云的电话

    公开(公告)号:US08898219B2

    公开(公告)日:2014-11-25

    申请号:US12837762

    申请日:2010-07-16

    Abstract: Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information, performance of operations to assist a user in response to keyword identification in an audio, text or video stream, and speed dial updates based on calling frequencies to various telephone numbers.

    Abstract translation: 本发明的实施例涉及一种提供各种自动化操作的通信系统,包括搜索用于第三方信息的公共和私人资源,执行响应于音频,文本或视频流中的关键字识别的用户的操作, 并根据呼叫频率到各种电话号码进行快速拨号更新。

    Method, apparatus, and computer readable medium for transferring a collaboration session
    23.
    发明授权
    Method, apparatus, and computer readable medium for transferring a collaboration session 有权
    用于传送协作会话的方法,装置和计算机可读介质

    公开(公告)号:US08738699B2

    公开(公告)日:2014-05-27

    申请号:US13189907

    申请日:2011-07-25

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    Abstract translation: 一种用于通过将协作会话和/或指令的会话数据编码为数据的光学机器可读表示来将协作会话从手持设备传送到多媒体端点的方法,在手持设备的显示器上显示数据,以及光学 将数据提供给多媒体端点,协作会话将被转移到。 多媒体端点可以在检测到数据时向服务器发送消息,使得服务器基于消息中的会话数据传送协作会话。 或者,多媒体端点基于指令和/或会话数据与另一多媒体端点建立会话。

    Automated call to a contact with whom another form of communication is exchanged
    24.
    发明授权
    Automated call to a contact with whom another form of communication is exchanged 失效
    自动呼叫与另一种形式的通信交换的联系人

    公开(公告)号:US08654944B2

    公开(公告)日:2014-02-18

    申请号:US12892139

    申请日:2010-09-28

    Abstract: A method of automating a telephone call to a contact with whom a text based electronic communication is exchanged. The method can include, via a processor, receiving from a first electronic messaging client a first identifier corresponding to a first text based electronic communication sent to a user or received by the user, and receiving from a second electronic messaging client a second identifier corresponding to a second text based electronic communication sent to the user or received by the user. Via the processor, a list that identifies at least the first identifier and the second identifier can be presented. Responsive to receiving a user selection of the first identifier or the second identifier, via the processor, a telephone call can be automatically initiated to a telephone number that corresponds to the selected identifier.

    Abstract translation: 一种将电话呼叫自动化到与其进行基于文本的电子通信交换的联系人的方法。 该方法可以经由处理器包括从第一电子消息收发客户接收对应于发送给用户或由用户接收的第一基于文本的电子通信的第一标识符,以及从第二电子消息收发客户端接收对应于 发送给用户或由用户接收的第二基于文本的电子通信。 通过处理器,可以呈现至少识别第一标识符和第二标识符的列表。 响应于通过处理器接收第一标识符或第二标识符的用户选择,电话呼叫可以被自动发起到对应于所选择的标识符的电话号码。

    CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY
    25.
    发明申请
    CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY 有权
    背景敏感,基于云的电话

    公开(公告)号:US20110202594A1

    公开(公告)日:2011-08-18

    申请号:US12837762

    申请日:2010-07-16

    Abstract: Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information, performance of operations to assist a user in response to keyword identification in an audio, text or video stream, and speed dial updates based on calling frequencies to various telephone numbers.

    Abstract translation: 本发明的实施例涉及一种提供各种自动化操作的通信系统,包括搜索用于第三方信息的公共和私人资源,执行响应于音频,文本或视频流中的关键字识别的用户的操作, 并根据呼叫频率到各种电话号码进行快速拨号更新。

    Telephone communication system
    26.
    发明申请
    Telephone communication system 失效
    电话通讯系统

    公开(公告)号:US20050031092A1

    公开(公告)日:2005-02-10

    申请号:US10651258

    申请日:2003-08-29

    Abstract: A video-phone call with a portable video-phone terminal is enabled for a cellular phone which has not video-phone service provided, by making use of cameras and display devices placed on the street. For a video-phone call to a portable video-phone terminal, a media converter in a service center distributes data so as to send video data to a public communication terminal on the street, and voice data to a cellular phone without video recording/reproducing capability. A call agent in a service center issues an ID in response to a request from the cellular phone without video recording/reproducing capability on voice call. This ID may be received by a service center via a detector such as a sensor deployed on the street, to provide a video-phone service by using a public communication terminal on the street in the vicinity of the detector.

    Abstract translation: 通过使用放置在街道上的相机和显示设备,可以为没有提供视频电话服务的蜂窝电话启用具有便携式视频电话终端的视频电话。 对于对便携式视频电话终端的视频电话呼叫,服务中心的媒体转换器分配数据,以将视频数据发送到街道上的公共通信终端,并将语音数据发送到蜂窝电话而不进行视频记录/再现 能力。 响应于来自蜂窝电话的请求而在语音呼叫中没有视频记录/再现能力的情况下,服务中心的呼叫代理发出ID。 该ID可以由服务中心经由诸如部署在街道上的传感器的检测器接收,以通过使用在检测器附近的街道上的公共通信终端来提供视频电话服务。

    METHOD FOR TRANSFERRING A COLLABORATION SESSION
    28.
    发明申请
    METHOD FOR TRANSFERRING A COLLABORATION SESSION 审中-公开
    转交合作会议的方法

    公开(公告)号:WO2012015310A1

    公开(公告)日:2012-02-02

    申请号:PCT/NO2011/000198

    申请日:2011-07-11

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    Abstract translation: 一种用于通过将协作会话和/或指令的会话数据编码为数据的光学机器可读表示来将协作会话从手持设备传送到多媒体端点的方法,在手持设备的显示器上显示数据,以及光学 将数据提供给多媒体端点,协作会话将被转移到。 多媒体终端可以在检测到数据时向服务器发送消息,使得服务器基于消息中的会话数据来传送协作会话。 或者,多媒体端点基于指令和/或会话数据与另一多媒体端点建立会话。

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    29.
    发明申请
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 审中-公开
    将数据提供给交互式语音响应(IVR)系统的方法和装置

    公开(公告)号:WO2007115338A3

    公开(公告)日:2008-08-07

    申请号:PCT/US2007066120

    申请日:2007-04-06

    CPC classification number: H04M3/493 H04M1/72555 H04M7/0036 H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Abstract translation: 描述了一种方法和系统来向交互式语音响应(IVR)系统提供数据。 该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别(OCR)模块。 此后,可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。 提取的数据可以被传送到设备,并且可以监视提取的数据对应于图像中的数据的确认。 例如,该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。 可以将选项传送到设备以呈现给用户。 在接收到由用户选择的选项的指示时,IVR系统可以被配置为允许经由用户选择的选项接收图像。

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    30.
    发明申请
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 审中-公开
    将数据提供给交互式语音响应(IVR)系统的方法和装置

    公开(公告)号:WO2007115338A2

    公开(公告)日:2007-10-11

    申请号:PCT/US2007/066120

    申请日:2007-04-06

    CPC classification number: H04M3/493 H04M1/72555 H04M7/0036 H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Abstract translation: 描述了一种方法和系统来向交互式语音响应(IVR)系统提供数据。 该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别(OCR)模块。 此后,可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。 提取的数据可以被传送到设备,并且可以监视提取的数据对应于图像中的数据的确认。 例如,该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。 可以将选项传送到设备以呈现给用户。 在接收到由用户选择的选项的指示时,IVR系统可以被配置为允许经由用户选择的选项接收图像。

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