公开(公告)号：AU2004255809B2

公开(公告)日：2008-05-15

申请号：AU2004255809

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/26 ,  G06F20060101 ,  G10L15/28 ,  G10L25/90 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port to receive XML-based client interaction data including audio files attached to the data; at least one data port to send data to and receive data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer to process received data; and a decision logic component to process result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：CA2596891A1

公开(公告)日：2006-08-17

申请号：CA2596891

申请日：2006-02-02

Applicant: APPTERA INC

Inventor： LOUKIANOFF PETER ,  CHIU LEO

IPC: G06F17/30 ,  G06Q30/00 ,  H04L12/16 ,  H04L12/66 ,  H04M3/487 ,  H04M3/493 ,  H04M11/06

Abstract: A system for dynamic advertisement selection and presentment within a speech application is provided. The system includes a user operable network browsing interface in communication with a server on a data network; at least one voice link to a voice application interface, the link or links accessible to the user working within the browsing interface; a pool of at least one advertisement for presentment; and a selection engine accessible to the voice application interface for receiving criteria originated from the server for advertisement ranking and for selecting an advertisement from the pool of at least one advertisement for placement based on the received criteria.

公开(公告)号：CA2636933A1

公开(公告)日：2007-07-12

申请号：CA2636933

申请日：2006-12-08

Applicant: APPTERA INC

Inventor： CHIU LEO ,  HALDEMAN RANDY ,  STEUL DON ,  HOLSINGER DAVE

IPC: H04M3/42

公开(公告)号：CA2450887A1

公开(公告)日：2003-01-16

申请号：CA2450887

申请日：2002-07-02

Applicant: APPTERA INC

Inventor： YUEN MICHAEL S ,  CHIU LEO

IPC: G10L15/26 ,  G10L15/28 ,  H04M3/493 ,  G10L15/18

Abstract: A vocabulary management system for constraining voice recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data sourc e through a voice portal (143) has a vocabulary management server connected to a voice application server (110) and to a telephony server (130), and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for voice recognition software. The system is characterized in that a unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction.

公开(公告)号：CA2530870A1

公开(公告)日：2005-01-20

申请号：CA2530870

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: H04M3/493 ,  G06F20060101 ,  G06F12/02 ,  G10L13/00 ,  G10L15/00 ,  G10L15/26 ,  G10L15/28 ,  H04M3/487

Abstract: In a voice-extensible markup-language-enabled voice application deployment architecture, an application logic for determining which portions of a voice application for deployment are cached at an application-receiving end system or systems has a processor for processing the voice application according to sequential dialog files of the application, a static content optimizer connected to the processor for identifying files containing static content, and a dynamic content optimizer connected to the processor for identifying files containing dynamic content. The application is characterized in that t he optimizers determine which files should be cached at which end-system facilities, tag the files accordingly, and prepare those files for distribution to selected end-system cache facilities for local retrieval during consumer interaction with the deployed application.

公开(公告)号：CA2530867A1

公开(公告)日：2005-01-20

申请号：CA2530867

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/00 ,  G06F20060101 ,  G10L15/06 ,  G10L15/26 ,  G10L15/28 ,  G10L25/90 ,  H04L12/16 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port for receiving XML-bas ed client interaction data including audio files attached to the data; at least one data port for sending data to and receiving data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer for processing received data; and a decision logi c component for processing result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio file s whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：AU2004255809A1

公开(公告)日：2005-01-20

申请号：AU2004255809

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/26 ,  G06F20060101 ,  G10L15/28 ,  G10L25/90 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port to receive XML-based client interaction data including audio files attached to the data; at least one data port to send data to and receive data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer to process received data; and a decision logic component to process result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：EP1854062A4

公开(公告)日：2010-05-26

申请号：EP06734257

申请日：2006-02-02

Applicant: APPTERA INC

Inventor： CHIU LEO ,  LOUKIANOFF PETER

IPC: G05B9/02 ,  G06F15/16 ,  G06Q30/00 ,  H04M3/487 ,  H04M3/493

CPC classification number: H04M3/4878 ,  G06Q20/209 ,  G06Q30/02 ,  H04M3/4938

Abstract: A system for dynamic advertisement selection and presentment within a speech application is provided. The system includes a user operable network browsing interface in communication with a server on a data network; at least one voice link to a voice application interface, the link or links accessible to the user working within the browsing interface; a pool of at least one advertisement for presentment; and a selection engine accessible to the voice application interface for receiving criteria originated from the server for advertisement ranking and for selecting an advertisement from the pool of at least one advertisement for placement based on the received criteria.

公开(公告)号：WO2005006116A2

公开(公告)日：2005-01-20

申请号：PCT/US2004015461

申请日：2004-05-17

Applicant: APPTERA INC ,  CHIU LEO

Inventor： CHIU LEO

IPC: G06F20060101 ,  G10L15/26 ,  G10L15/28 ,  H04M3/493 ,  G06F

CPC classification number: H04M3/4936 ,  G10L15/22 ,  G10L15/30 ,  H04M3/4938 ,  H04M2203/355

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port for receiving XML-based client interaction data including audio files attached to the data; at least one data port for sending data to and receiving data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer for processing received data; and a decision logic component for processing result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

Abstract translation: 与语音应用创建和部署系统集成的行为适应引擎具有至少一个数据输入端口，用于接收基于XML的客户端交互数据，包括附加到数据的音频文件; 至少一个用于向外部数据系统和模块发送数据并从外部数据系统和模块接收数据的数据端口; 包括用于处理接收到的数据的XML读取器，语音播放器和分析器的逻辑处理组件; 以及用于根据一个或多个约束来处理结果数据的决策逻辑组件。 引擎拦截客户端数据，包括客户端与服务的语音应用程序实时交互的对话，并处理接收的行为模式数据，如果附加，则根据结果和一个或多个有效约束识别引擎的音频文件的语音特性 一个或一组可能的企业响应在交互期间返回给客户端。

公开(公告)号：WO2007056139A3

公开(公告)日：2008-07-10

申请号：PCT/US2006042959

申请日：2006-11-02

Applicant: APPTERA INC ,  SILVERA M MARKETTA ,  CHIU LEO

Inventor： SILVERA M MARKETTA ,  CHIU LEO

IPC: G10L15/00 ,  G10L11/00 ,  G10L15/18 ,  G10L21/00

CPC classification number: G10L15/22

Abstract: An audible utterance is received from a user (410). A procedure determines a user intent associated with the audible utterance (506) and identifies multiple parameters associated with the user intent (510). The procedure then determines whether any of the multiple parameters associated with the user intent are missing from the audible utterance (510). If any parameters are missing, an audible response requesting the missing parameters is generated and communicated to the user (420). If all parameters associated with the user intent are contained in the audible utterance, a response to the user's request is generated (514) and communicated to the user (516).

Abstract translation: 从用户（410）接收到听觉发声。 过程确定与可听话语相关联的用户意图（506）并且识别与用户意图相关联的多个参数（510）。 该过程然后确定与听觉发音相关联的与用户意图相关联的多个参数中的任何一个是否丢失（510）。 如果缺少任何参数，则生成请求丢失参数的可听响应并将其传达给用户（420）。 如果与用户意图相关联的所有参数都包含在可听话语中，则生成对用户请求的响应（514）并传送给用户（516）。