公开(公告)号：CA2691011A1

公开(公告)日：2010-07-30

申请号：CA2691011

申请日：2010-01-26

Applicant: BANK OF AMERICA

Inventor： HEISS ERIC R ,  HUIE SCOTT ,  HUNT DARIANE KATINKA

IPC: G06F17/00 ,  G06Q40/00

Abstract: Embodiments of the present invention provide a method and system for providing a comprehensive coordinated electronic document functionality by storing and providing access to at least one non- personalized electronic document and at least one personalized document, enabling at least one action with regard to the non- personalized document and the personalized document, and creating a record of the at least one action taken. The invention can be implemented via a stand-alone computing system or such a system interconnected with otherplatfonns or data stores by a network, such as a corporate intranet, a local area network, or the internet.

公开(公告)号：CA2691017A1

公开(公告)日：2010-07-30

申请号：CA2691017

申请日：2010-01-26

Applicant: BANK OF AMERICA

Inventor： HEISS ERIC R ,  HUIE SCOTT ,  HUNT DARIANE KATINKA

IPC: H04L12/16 ,  H04L12/12 ,  H04L12/22 ,  H04L12/58

Abstract: Embodiments of the present invention provide a method and system for a first party providing a comprehensive coordinated communication system by enabling initiation of a communication interaction between a first party and a second party, presenting a plurality of communication channels from which one of the parties can make a selection, displaying an interface for using the selected communication channel for a communication interaction between the two parties, and creating a record of the communication interaction, wherein either of the two parties can retrieve the record. The invention can be implemented via a stand-alone computing system or such a system interconnected with other platforms or data stores by a network, such as a corporate intranet, a local area network, or the internet.