CONTACT CENTER CO-BROWSING FOR A MOBILE DEVICE
    1.
    发明公开
    CONTACT CENTER CO-BROWSING FOR A MOBILE DEVICE 审中-公开
    KONTAKTZENTRALEN-COBROWSINGFÜREINE MOBILVORRICHTUNG

    公开(公告)号:EP2673921A4

    公开(公告)日:2017-07-12

    申请号:EP12744238

    申请日:2012-02-09

    Applicant: IBM

    CPC classification number: G06F17/30873 G06F17/30905 H04L67/02 H04L67/303

    Abstract: Methods and systems of co-browsing may provide for determining a custom set of display parameters for a co-browsing session based on a first set of display parameters corresponding to a first type of browser and a second set of display parameters corresponding to a second type of browser. One or more web applications can be notified of the custom set of display parameters, wherein the web applications may override responses to web requests during the co-browsing session based on the custom set of display parameteters.

    Abstract translation: 共同浏览的方法和系统可以提供用于基于对应于第一类型的浏览器的第一组显示参数和对应于第二类型的第二组显示参数来确定用于共同浏览会话的定制的一组显示参数 的浏览器。 一个或多个网络应用程序可以被通知显示参数的自定义集合,其中网络应用程序可以基于自定义的显示参数集合,在共同浏览会话期间覆盖对网络请求的响应。

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