Abstract:
A system and method for providing conversational computing via a protocol for automatic dialog management and arbitration between a plurality of conversational applications, and a framework for supporting such protocol, in a multi-modal and/or multi-channel environment. A DMAF (dialog manager and arbitrator facade) interfaces with one or more applications, and a hierarchical DMA architecture enables arbitration across the applications and within the same application between various sub-dialogs.
Abstract:
A method for determining and maintaining dialog focus in a conversational speech system includes presenting a command associated with an application to a dialog manager 14. The application associated with the command is unknown to the dialog manager at the time it is made. The dialog manager 14 determines a current context of the command by reviewing a multi-modal history of event 16. At least one method is determined responsive to the command based on the current context. The at least one method is executed responsive to the command associated with the application.
Abstract:
A system and method of the present invention for determining and maintaining dialog focus in a conversational speech system includes presenting a command associated with an application to a dialog manager. The application associated with the command is unknown to the dialog manager at the time it is made. The dialog manager determines a current context of the command by reviewing a multi-modal history of events. At least one method is determined responsive to the command based on the current context. The at least one method is executed responsive to the command associated with the application.