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1.发明公开METHODS AND APPARATUS FOR INTERACTIVE SPECIFICATION OF CONTEXT-SENSITIVE SERVICE LEVEL AGREEMENTS; FOR PROVISIONING OF RESOURCES REQUIRED DURING SERVICE DELIVERY EVENTS REGULATED BY SERVICE LEVEL AGREEMENTS;AND FOR MONITORING COMPLIANCE WITH SERVICE LEVEL AGREEMENTS DURING SERVICE DELIVERY EVENTS 审中-公开方法和设备，用来确定服务协议上下文敏感的交互质量提供资源利用服务协议中质量监管，提供服务和事件监测合格优质的服务协定来开展服务，提供活动
公开(公告)号：EP1984840A4
公开(公告)日：2012-03-21
申请号：EP07763131
申请日：2007-01-30
Applicant: IBM
Inventor： BANTZ DAVID F , CHEFALAS THOMAS E , GAYEK PETER W , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK , MASTRIANNI STEVEN J , PORAK MARCO
CPC classification number: H04L41/5006 , G06Q10/00 , H04L41/22 , H04L41/5003
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2.发明专利Computer program and management computer system (device and method for activity base management of computer system) 有权计算机程序和管理计算机系统（计算机系统的活动基地管理的装置和方法）
公开(公告)号：JP2008004099A
公开(公告)日：2008-01-10
申请号：JP2007163657
申请日：2007-06-21
Applicant: Internatl Business Mach Corp
, インターナショナル・ビジネス・マシーンズ・コーポレーションInternational Business Maschines Corporation Inventor： MASTRIANNI STEVEN JAMES , BANTZ DAVID FREDERICK , CHEFALAS THOMAS , JALAN SRIKANT , PICKOVER CLIFFORD ALAN
CPC classification number: H04L41/082 , H04L67/125 , H04L67/22
Abstract: PROBLEM TO BE SOLVED: To provide a device and a method for executing computer system management on an activity base.
SOLUTION: A computer system relevant item is related with at least one activity which should be executed by using a computer system. Next, management procedures for the at least one activity are set. Next, when the computer system is used for executing the at least one activity, the computer system relevant item related with the at least one activity is managed according to the management procedures set for the at least one activity. Activity models are formulated by using information collected during monitoring of operations and a management plan is created for each activity model.
COPYRIGHT: (C)2008,JPO&INPITAbstract translation: 要解决的问题：提供一种用于在活动基础上执行计算机系统管理的装置和方法。
解决方案：计算机系统相关项目与应通过使用计算机系统执行的至少一个活动相关。 接下来，设置至少一个活动的管理程序。 接下来，当计算机系统用于执行至少一个活动时，根据为至少一个活动设置的管理过程来管理与至少一个活动相关的计算机系统相关项目。 活动模型通过使用在操作监控期间收集的信息来制定，并为每个活动模型创建一个管理计划。 版权所有（C）2008，JPO＆INPIT
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3.发明专利Computer program and management computer system (apparatus and methods for activity-based management of computer systems) 有权计算机程序和管理计算机系统（计算机系统的基于活动的管理的装置和方法）
公开(公告)号：JP2013016203A
公开(公告)日：2013-01-24
申请号：JP2012224225
申请日：2012-10-09
Applicant: Internatl Business Mach Corp
, インターナショナル・ビジネス・マシーンズ・コーポレーションInternational Business Machines Corporation Inventor： MASTRIANNI STEVEN JAMES , BANTZ DAVID FREDERICK , CHEFALAS THOMAS , JALAN SRIKANT , PICKOVER CLIFFORD ALAN
CPC classification number: H04L41/082 , H04L67/125 , H04L67/22
Abstract: PROBLEM TO BE SOLVED: To provide apparatus and methods for performing computer system management on an activity basis.SOLUTION: In one embodiment, computer-system-related items are associated with at least one activity to be performed using the computer system. Then, management procedures are established for the at least one activity. Next, when the computer system is used to perform the at least one activity, the computer-system-related items associated with the at least one activity are managed in accordance with the management procedures established for the at least one activity. Using information gathered while monitoring operations, activity models are formulated, and for each activity model a management plan is devised.
Abstract translation: 要解决的问题：提供在活动的基础上执行计算机系统管理的装置和方法。 解决方案：在一个实施例中，计算机系统相关项目与要使用计算机系统执行的至少一个活动相关联。 然后，为至少一个活动建立管理程序。 接下来，当计算机系统用于执行至少一个活动时，与至少一个活动相关联的与计算机系统相关的项目根据为至少一个活动建立的管理程序进行管理。 使用监测操作收集的信息，制定活动模型，并为每个活动模型制定管理计划。 版权所有（C）2013，JPO＆INPIT
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4.发明申请METHODS AND APPARATUS FOR INTERACTIVE SPECIFICATION OF CONTEXT-SENSITIVE SERVICE LEVEL AGREEMENTS; FOR PROVISIONING OF RESOURCES REQUIRED DURING SERVICE DELIVERY EVENTS REGULATED BY SERVICE LEVEL AGREEMENTS;AND FOR MONITORING COMPLIANCE WITH SERVICE 审中-公开内容敏感服务水平协议互动规范的方法与装置; 在服务水平协议规定的服务交付活动期间提供资源提供;监督遵守服务
公开(公告)号：WO2007092232A3
公开(公告)日：2008-03-27
申请号：PCT/US2007002673
申请日：2007-01-30
Applicant: IBM , BANTZ DAVID F , CHEFALAS THOMAS E , GAYEK PETER W , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK , MASTRIANNI STEVEN J , PORAK MARCO
Inventor： BANTZ DAVID F , CHEFALAS THOMAS E , GAYEK PETER W , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK , MASTRIANNI STEVEN J , PORAK MARCO
CPC classification number: H04L41/5006 , G06Q10/00 , H04L41/22 , H04L41/5003
Abstract: In a first aspect of the present invention, methods and apparatus implement graphical user interfaces for interactively specifying service level agreements used to regulate delivery of services to, for example, computer systems An interactive graphical user interface allows a user to see the effects of varying values of service delivery variables on the level of service achievable in a particular service delivery context In a second aspect, methods and apparatus of the present invention provision resources required for service delivery In the second aspect, the methods and apparatus of the present invention select a service delivery model dependent on context The selected service delivery model is used to provision resources that will be required during service delivery In a third aspect, methods and apparatus of the present invention monitor compliance with a service level agreement dupng a service delivery event.
Abstract translation: 在本发明的第一方面，方法和装置实现用于交互地指定服务级别协议的图形用户界面，所述服务级别协议用于将服务的传送调节到例如计算机系统。交互式图形用户界面允许用户看到变化值的影响 在第二方面，本发明的方法和装置提供了服务提供所需的资源。在第二方面，本发明的方法和装置选择服务 依赖于上下文的递送模型所选择的服务递送模型用于提供在服务递送期间将需要的资源。在第三方面，本发明的方法和装置监视与服务递送事件的服务级别协议的合规性。
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Patent Agency Ranking5.发明专利
公开(公告)号：AU2007212667B2
公开(公告)日：2011-06-02
申请号：AU2007212667
申请日：2007-01-30
Applicant: IBM
Inventor： MASTRIANNI STEVEN J , GAYEK PETER W , HUBER WALTER C , PORAK MARCO , JALAN SRIKANT , BANTZ DAVID F , CHEFALAS THOMAS E , LEHRNER PATRIK
Abstract: In a first aspect of the present invention, methods and apparatus implement graphical user interfaces for interactively specifying service level agreements used to regulate delivery of services to, for example, computer systems. An interactive graphical user interface allows a user to see the effects of varying values of service delivery variables on the level of service achievable in a particular service delivery context. In a second aspect, methods and apparatus of the present invention provision resources required for service delivery. In the second aspect, the methods and apparatus of the present invention select a service delivery model dependent on context. The selected service delivery model is used to provision resources that will be required during service delivery. In a third aspect, methods and apparatus of the present invention monitor compliance with a service level agreement during a service delivery event. In instances where a given service delivery does not comply with service level attributes specified in a controlling service level agreement, the methods and apparatus of the present invention take corrective action.
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公开(公告)号：BRPI0707483A2
公开(公告)日：2012-07-03
申请号：BRPI0707483
申请日：2007-01-30
Applicant: IBM
Inventor： BANTZ DAVID F , CHEFALAS THOMAS E , GAYEK PETER W , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK , MASTRIANNI STEVEN J , PORAK MARCO
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公开(公告)号：CA2637046C
公开(公告)日：2015-10-06
申请号：CA2637046
申请日：2007-01-30
Applicant: IBM
Inventor： BANTZ DAVID F , CHEFALAS THOMAS E , GAYEK PETER W , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK , MASTRIANNI STEVEN J , PORAK MARCO
Abstract: In a first aspect of the present invention, methods and apparatus implement graphical user interfaces for interactively specifying service level agreements used to regulate delivery of services to, for example, computer systems An interactive graphical user interface allows a user to see the effects of varying values of service delivery variables on the level of service achievable in a particular service delivery context In a second aspect, methods and apparatus of the present invention provision resources required for service delivery In the second aspect, the methods and apparatus of the present invention select a service delivery model dependent on context The selected service delivery model is used to provision resources that will be required during service delivery In a third aspect, methods and apparatus of the present invention monitor compliance with a service level agreement du.pi.ng a service delivery event.
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公开(公告)号：CA2637046A1
公开(公告)日：2007-08-16
申请号：CA2637046
申请日：2007-01-30
Applicant: IBM
Inventor： BANTZ DAVID F , CHEFALAS THOMAS E , MASTRIANNI STEVEN J , GAYEK PETER W , PORAK MARCO , HUBER WALTER C , JALAN SRIKANT , LEHRNER PATRIK
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9.发明专利
公开(公告)号：AU2007212667A1
公开(公告)日：2007-08-16
申请号：AU2007212667
申请日：2007-01-30
Applicant: IBM
Inventor： MASTRIANNI STEVEN J , GAYEK PETER W , HUBER WALTER C , PORAK MARCO , JALAN SRIKANT , BANTZ DAVID F , CHEFALAS THOMAS E , LEHRNER PATRIK
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